Institutionalization In Hotel Management And An Applied Study On Cappadocia’s 4 And 5 Star Hotels

Institutionalization In Hotel Management And An Applied Study On Cappadocia’s 4 And 5 Star Hotels

Mustafa, Caliskan

In the simplest terms, institutionalization means that the specific rules are to be valid in all the relevant issues. In other words, certain rules are dominated in all of the social processes such as from the one’s individual life to the family life and to the institutions and organizations, societies, and inter-communal relations. Institutionalization is not just a question of top management. A general management philosophy covering the entire of the enterprise is a corporate culture.The decision or personal behavior of salesman working at the endpoint of organization is an indication of the level of institutionalization of the company. Recently, it is seen that many enterprises enter into the process of institutionalization so that they have more stable and more planned growth path. The most important element of the tourism sector is the hotel enterprise. Revealing that hotel enterprises give importance to which points to institutionalization and determining the viewpoint of them on the institutionalization constitute the basic question of the study. In the study, primarily by considering the institutional framework; institutionalization term, principles, the importance of institutionalization in terms of hotel enterprises and the concept of institutionalization in terms of employees are discussed. Then, a survey for the hotels the Cappadocia has been practiced. Keywords: Institutionalization, Institutionalization in Tourism.

Conference or Workshop Item
PeerReviewed

2012-05-31

1108