Leniency and Severity Errors in Performance Appraisal in the Context of Collectivist and Individualist Culture

Leniency and Severity Errors in Performance Appraisal in the Context of Collectivist and Individualist Culture

YILDIZ, Gültekin
BALTACI, Adem

Although the difficulty in carrying out the human resources’ practices into life in different cultures is a major problem that the implementers have been handling for years, the “appraisal errors”, which are important obstacles in front of an effective performance appraisal, are needed to be examined more deeply in terms of socio-cultural factors. Because, performance appraisals may be affected much by the value judgments that may have quite serious differences with respect to the cultures. Therefore putting forward the effects of the context in which the appraisal errors take place, has a critic importance for making sense of the error reasons and for creating solutions. In this study, leniency and severity errors, those are included in the performance errors, have been examined in the context of collectivist and individualist cultures. Besides, the question as “how do the judgment values of those cultures affect the tendencies of the raters towards leniency and severity error?” has been tried to answer. This theoretical study has revealed that the variety of the cultural differences could affect the tendencies of the raters towards leniency and severity influentially.

Conference or Workshop Item
PeerReviewed

2009-06

247