Dublin Core
Title
Effects of Implementing to Total Quality Management on the Busıness Performance and a Research
Abstract
Total quality management (TQM) has been mentioned to have positive effect on business performance considerable attention in the literature and researches. The aim of this study is to analyse the performance changes in a shopping center. A research model was composed of four performances dimensions. Qualification and quantitive data of the model were groupped and evaluated by using statistical methods. In the end of the study, after implementing of TQM the performance increase was observed in the all sized of the business by years .
Keywords
Conference or Workshop Item
PeerReviewed
PeerReviewed
Date
2010-06
Extent
153