<?xml version="1.0" encoding="UTF-8"?>
<itemContainer xmlns="http://omeka.org/schemas/omeka-xml/v5" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://omeka.org/schemas/omeka-xml/v5 http://omeka.org/schemas/omeka-xml/v5/omeka-xml-5-0.xsd" uri="https://omeka.ibu.edu.ba/items?output=omeka-xml&amp;page=196" accessDate="2026-06-23T06:09:56+01:00">
  <miscellaneousContainer>
    <pagination>
      <pageNumber>196</pageNumber>
      <perPage>10</perPage>
      <totalResults>3494</totalResults>
    </pagination>
  </miscellaneousContainer>
  <item itemId="1651" public="1" featured="0">
    <fileContainer>
      <file fileId="2293">
        <src>https://omeka.ibu.edu.ba/files/original/be7bc8f3b8a678bed8e9255330f1d469.pdf</src>
        <authentication>db7d3e107d29476bb1b20f4b00c4c682</authentication>
        <elementSetContainer>
          <elementSet elementSetId="4">
            <name>PDF Text</name>
            <description/>
            <elementContainer>
              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="13470">
                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Effect of Extracurricular Activities on Sustainable
Improvement Process of Higher Education through
Example of Business Clubs
Magrdžija Haris
International Burch University, Bosnia and Herzegovina
haris.magrdzija@gmail.com
Elif Öztürk
International Burch University, Sarajevo, Bosnia and Herzegovina
eozturk@ibu.edu.ba
This study includes the overview of the effect of extracurricular activities
on sustainable improvement process of higher education through example
of business clubs. The main purpose of this study is to contribute the
literature with the information about influences of these kinds of activities
on quality of higher education. Also, this study presents factors that have
effect on sustainable improvement process of higher education institutions
related to clubs activities. Through realization of projects and activities
such as organization of seminars, workshops, conferences etc., students'
clubs contribute to improvement of quality in higher education. The survey
technique is used to gather information that is collected by the universities
operating in BIH and Turkey. Additionally, factor analysis is explored to
analyze the results in this study. Findings of this study state that there are
positive effects of business clubs on sustainable improvement process of
universities in terms of quality, innovations and cooperation between the
universities and business world. Also, results of this study reflect
importance of support to student activism in order to make them more
significant as subjects in the education process and improve its quality.
This study can be a source of motivation for other similar researches.
Keywords: Sustainable Improvement,
Innovations, Corporations.

193

Higher

Education,

Quality,

�</text>
                  </elementText>
                </elementTextContainer>
              </element>
            </elementContainer>
          </elementSet>
        </elementSetContainer>
      </file>
    </fileContainer>
    <elementSetContainer>
      <elementSet elementSetId="1">
        <name>Dublin Core</name>
        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
        <elementContainer>
          <element elementId="79">
            <name>Extent</name>
            <description>The size or duration of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13462">
                <text>1602</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13463">
                <text>Effect of Extracurricular Activities on Sustainable  Improvement Process of Higher Education through  Example of Business Clubs</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="96">
            <name>Author</name>
            <description>Author</description>
            <elementTextContainer>
              <elementText elementTextId="13464">
                <text>MAGRDZIJA, Haris
ÖZTÜRK, Elif</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="94">
            <name>Abstract</name>
            <description>A summary of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13465">
                <text>This study includes the overview of the effect of extracurricular activities  on sustainable improvement process of higher education through example  of business clubs. The main purpose of this study is to contribute the  literature with the information about influences of these kinds of activities  on quality of higher education. Also, this study presents factors that have  effect on sustainable improvement process of higher education institutions  related to clubs activities. Through realization of projects and activities  such as organization of seminars, workshops, conferences etc., students'  clubs contribute to improvement of quality in higher education. The survey  technique is used to gather information that is collected by the universities  operating in BIH and Turkey. Additionally, factor analysis is explored to  analyze the results in this study. Findings of this study state that there are  positive effects of business clubs on sustainable improvement process of  universities in terms of quality, innovations and cooperation between the  universities and business world. Also, results of this study reflect  importance of support to student activism in order to make them more  significant as subjects in the education process and improve its quality.  This study can be a source of motivation for other similar researches.  Keywords: Sustainable Improvement, Higher Education, Quality,  Innovations, Corporations.</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="45">
            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="13466">
                <text>International Burch University</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="40">
            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13467">
                <text>2013-05-10</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="97">
            <name>Keywords</name>
            <description>Keywords.</description>
            <elementTextContainer>
              <elementText elementTextId="13468">
                <text>Article
PeerReviewed</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="43">
            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
            <elementTextContainer>
              <elementText elementTextId="13469">
                <text>ISSN 2303-4564     </text>
              </elementText>
            </elementTextContainer>
          </element>
        </elementContainer>
      </elementSet>
    </elementSetContainer>
  </item>
  <item itemId="1650" public="1" featured="0">
    <fileContainer>
      <file fileId="2290">
        <src>https://omeka.ibu.edu.ba/files/original/cd68c6b3a73c7694884001e66028b2e6.pdf</src>
        <authentication>4974918779334aaec889660ca8102d45</authentication>
        <elementSetContainer>
          <elementSet elementSetId="4">
            <name>PDF Text</name>
            <description/>
            <elementContainer>
              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="13461">
                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Predictability of Financial Crisis in Developing
Countries: Turkey, Argentina and Thailand
M. Ali Avcı
Pamukkale University, Denizli, Turkey
aliavci20@hotmail.com
N. Oğuzhan Altay
Ege University, İzmir, Turkey
oguzhan.altay@ege.edu.tr
Harun Sulak
Süleyman Demirel University, Isparta, Turkey
harunsulak@sdu.edu.tr
Since 1980’s, financial liberalization policies that implemented without
adequate infrastructure in order to decrease inflation and interest rates
also construct a sustainable growth process led to many financial crisis
which have significant effects throughout the world. Therefore many
models have developed to explain these crises. Main purpose of these
models is to increase the predictability of financial crisis by identifying the
factors that affecting the formation of crisis. Determining factors affecting
the formation of financial crisis and trying to predict the crisis is very
important in preventing crisis. In this context the aim of this study is
analysis the predictability of financial crisis that occurred in developing
countries which are Turkey, Argentina and Thailand 1990-2010 periods, by
using Markov Regime Chance Model. In generated models, indices of
financial pressure were calculated as dependent variable and fifteen
different indicators were chosen from the literature to describe these
indices. Successful indicators in predicting financial crises are: for Turkey;
trend deviation of real exchange rate, domestic credits/industrial
production, inflation and M2/reserves, for Argentina; stock price,
difference in real interest rate, inflation and M2/reserves and for Thailand;
trade balance, terms of trade, M2/reserves and oil prices. As a result of
this study, financial crises such as 1994 and 2001 crises in Turkey, 1994,
2002 and 2009 crises in Argentina and 1997 and 2009 crises in Thailand
were successfully predicted.
Keywords: Financial Crisis, Financial pressure, Markov Regime Chance
Model, Predictability.

191

�</text>
                  </elementText>
                </elementTextContainer>
              </element>
            </elementContainer>
          </elementSet>
        </elementSetContainer>
      </file>
      <file fileId="2291">
        <src>https://omeka.ibu.edu.ba/files/original/fbe70e39d5ba9feecfb5a0957ad76bf0.docx</src>
        <authentication>391314f2890baa9ae240369e0c3bdbbc</authentication>
      </file>
      <file fileId="2292">
        <src>https://omeka.ibu.edu.ba/files/original/1df8a18e763450743ebc3bcb8b5e966a.pdf</src>
        <authentication>1151cb26deb7732c36b181f3ade92eb3</authentication>
      </file>
    </fileContainer>
    <elementSetContainer>
      <elementSet elementSetId="1">
        <name>Dublin Core</name>
        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
        <elementContainer>
          <element elementId="79">
            <name>Extent</name>
            <description>The size or duration of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13453">
                <text>1629</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13454">
                <text>Predictability of Financial Crisis in Developing  Countries: Turkey, Argentina and Thailand</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="96">
            <name>Author</name>
            <description>Author</description>
            <elementTextContainer>
              <elementText elementTextId="13455">
                <text>M. AVCI, Ali
N. OGUZHAN, Altay
SULAK, Harun</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="94">
            <name>Abstract</name>
            <description>A summary of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13456">
                <text>Since 1980’s, financial liberalization policies that implemented without  adequate infrastructure in order to decrease inflation and interest rates  also construct a sustainable growth process led to many financial crisis  which have significant effects throughout the world. Therefore many  models have developed to explain these crises. Main purpose of these  models is to increase the predictability of financial crisis by identifying the  factors that affecting the formation of crisis. Determining factors affecting  the formation of financial crisis and trying to predict the crisis is very  important in preventing crisis. In this context the aim of this study is  analysis the predictability of financial crisis that occurred in developing  countries which are Turkey, Argentina and Thailand 1990-2010 periods, by  using Markov Regime Chance Model. In generated models, indices of  financial pressure were calculated as dependent variable and fifteen  different indicators were chosen from the literature to describe these  indices. Successful indicators in predicting financial crises are: for Turkey;  trend deviation of real exchange rate, domestic credits/industrial  production, inflation and M2/reserves, for Argentina; stock price,  difference in real interest rate, inflation and M2/reserves and for Thailand;  trade balance, terms of trade, M2/reserves and oil prices. As a result of  this study, financial crises such as 1994 and 2001 crises in Turkey, 1994,  2002 and 2009 crises in Argentina and 1997 and 2009 crises in Thailand  were successfully predicted.  Keywords: Financial Crisis, Financial pressure, Markov Regime Chance  Model, Predictability.</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="45">
            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="13457">
                <text>International Burch University</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="40">
            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13458">
                <text>2013-05-10</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="97">
            <name>Keywords</name>
            <description>Keywords.</description>
            <elementTextContainer>
              <elementText elementTextId="13459">
                <text>Article
PeerReviewed</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="43">
            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
            <elementTextContainer>
              <elementText elementTextId="13460">
                <text>ISSN 978-9958-834-23-3     </text>
              </elementText>
            </elementTextContainer>
          </element>
        </elementContainer>
      </elementSet>
    </elementSetContainer>
  </item>
  <item itemId="1649" public="1" featured="0">
    <fileContainer>
      <file fileId="2287">
        <src>https://omeka.ibu.edu.ba/files/original/fd2b70186ca0278a62075f64b69a79ed.pdf</src>
        <authentication>d0af275f393e3258a370f23d76fbda3f</authentication>
        <elementSetContainer>
          <elementSet elementSetId="4">
            <name>PDF Text</name>
            <description/>
            <elementContainer>
              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="13451">
                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

English language as an instrument of globalization
Amela Lukač Zoranid
International University in Novi Pazar, Novi Pazar, Serbia
prorektor.nastava@uninp.edu.rs

Fahreta Fijuljanin
International University in Novi Pazar, Novi Pazar, Serbia
fahretaf@hotmail.com

World globalization establishes new standards for foreign language skills as
well as for the teachers of foreign languages. Market globalization
represents one of the main factors that influenced English language to be
international language. In order to have a successful interaction between
foreign companies, market and economy felt a need for the knowledge of
English language. In this way English language became a device, an
instrument of successful management and the most useful second
language. There was also the need to improve knowledge of English
language in every company and business institutions. Increasing the
number of English language speakers, we increase the international
communication in an academic and business level.
Keywords: Globalization,
Communication

English

35

Language,

Market,

Business,

�</text>
                  </elementText>
                </elementTextContainer>
              </element>
            </elementContainer>
          </elementSet>
        </elementSetContainer>
      </file>
      <file fileId="2288">
        <src>https://omeka.ibu.edu.ba/files/original/0482007d1d84f6caf0483450747f0cf4.docx</src>
        <authentication>9be67f0a605b3e239f37a2f739ece4c5</authentication>
      </file>
      <file fileId="2289">
        <src>https://omeka.ibu.edu.ba/files/original/c4f541b57784c4a823307fea7840e6d8.pdf</src>
        <authentication>43a4956098de59ea8dcfe65492679d78</authentication>
        <elementSetContainer>
          <elementSet elementSetId="4">
            <name>PDF Text</name>
            <description/>
            <elementContainer>
              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="13452">
                    <text>International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

English Language as an Instrument Of Globalization
Amela Lukač Zoranić
International University in Novi Pazar, Novi Pazar, Serbia
prorektor.nastava@uninp.edu.rs
Fahreta Fijuljanin
International University in Novi Pazar, Novi Pazar, Serbia
fahretaf@hotmail.com
Abstract
World globalization establishes new standards for foreign language skills as well as
for the teachers of foreign languages. Market globalization represents one of the main
factors that influenced English language to be international language. In order to have
a successful interaction between foreign companies, market and economy felt a need
for the knowledge of English language. In this way English language became a device,
an instrument of successful management and the most useful second language. There
was also the need to improve knowledge of English language in every company and
business institutions. Increasing the number of English language speakers, we
increase the international communication in academic and business level.
Keywords: Globalization, English Language, Market, Business, Communication

Globalization is a term used to describe the changes occurring in our everyday lives and in
society as well economy and politics resulting from international trade and cultural
exchange. In economics the expression “free trade” was used prior to the term
“globalization” to describe trade liberalization and deregulation on international market.
The same term “globalization” nowadays is used in extended context, i.e. to describe all
aspects of human existence. It is becoming increasingly difficult to ignore that:
Today's definition of the term comprise of factors that have contributed to
globalization including increasingly sophisticated communications (in all levels),
transportation technologies and services, mass migration and the movement of
peoples and languages. It comes to define a level of economic, social and cultural
activities that have outgrown national borders and markets through either industrial
combinations and commercial groupings that cross national frontiers, international
agreements that reduce the cost of doing business in foreign countries, or cultural
influences of certain societies on others. (Wu &amp; Dan, 2006)
Globalization enables interference of populations, cultures, languages within international
borders as a result of the intensifying economic, social and cultural exchanges within
different societies. Access to new technologies, media, internet an other medium of
communication allow individuals global interactions with the belief that they frame
intercultural communication.
There is no doubt that globalization intensifies worldwide social relations and
consciousness of the world as whole and is considered as “fashionable buzzword” which
can be adopted as a “concept referring to people‟s groving consciousness of belonging to a
global community.” (Steger, 2003:11).

56

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

According to Giddens “globalization is westernization or more specifically
Americanization since western powers or the United States is now the sole superpower,
with a dominant economic, cultural and military position in the global order [and] many of
the most visible cultural expressions of globalization are American-coca cola, McDonald s
and CNN.” (2000: 33).
Stager attempts to indicate that the term globalization applies to a set of social processes
that appear to “transform our present social condition of weakening nationality into one of
globality”. (2003:10) He explains that globalization is about shifting forms of human
contact. In order to define and clarify the phenomenon of globalization Stager raises some
questions like: How does globalization occur? What is diving globalization? Is it the cause
or a combination of factors? Is globalization a uniform or an uneven process? How does
globalization differ from previous social developments? (2003:11)
Stager believes that globalization is an uneven process, meaning that people living in
various part of the world are affected very differently by this gigantic transformation of
social structures and cultural zones. Nevertheless, when we speak about globalization,
intercultural features the first language that comes to mind is English language.
It is noticeable that English is acknowledged by nearly all people as a result of their need
to interact on an international scale. Anglo-America culture industry made English the
global lingua franca of the 21st century. English is used in the economy, diplomacy, massmedia and education all over the globe in comparison with other languages which
remained visible within national and regional frameworks.
The significance of the rise of the English language has a long history reaching back to the
British colonialism and the attempt to subaltern the rest of the world as well to exploit and
assimilate other cultures imposing English language as medium of communication between
people. In 16th century, at the beginning of colonization only 7 million people used English
as their mother tongue, by the end of the 20th century the number increased to over 350
million. “English was the official vehicle and the magic formula to colonial elite.”(Wa
Thiongo, 2004:12).
In many colonized countries English has not been rejected as a symbol of colonialism, it
has rather been adopted as a politically neutral language. Any achievement in spoken or
written English was rewarded. English became the measure of intelligence and ability in
arts, science, music, literature. English became the main determinant for the progress and
the success in education and business.
Imperialism, led by the USA, presents the struggling peoples of the earth and all
those calling for peace, democracy and socialism with the ultimatum: accept theft
or death […] Biggest weapon wielded and actually daily unlashed imperialism
against the collective defiance is the cultural bomb. The effect of cultural bomb is
to annihilate a people‟s belief in their names, in their languages, in their
environment, in their heritage of the struggle, in their unity, in their capacities and
ultimately in themselves. (Wa Thiongo, 2004:3)
Starting from the fact that “language serves as a symbol of group belonging enabling
different groups of people to know what ethnic group they belong to and what common
heritage they share”. (Kiplangat, 2003) Without language, people would lose their cultural

57

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

identity, still the data pointing that English language is more used in some countries than
native languages is concerning.
“The fact that absorption of the indigenous population by the colonisers has
generally led to the loss of indigenous languages, especially when the colonised are
kept in a subordinate position. The critical factor is their involvement in an
economic system in which they must use the language of the new ruler in order to
compete in the labour force and function adaptively. This is an aspect of
globalisation as homogenisation, requiring that things work more or less the same
way in the colony as in the metropole, especially in the exercise of power and
control of the working class.” (Solikoko, p.29)
With globalization allowing languages and their cultures to spread and dominate on a
global scale, it also leads to the extinction of other languages and cultures. Steger points
out the decrease in number of spoken languages in the world. According to him there were
14,500 spoken languages in the world during 1500, to less then 7,000 in 2000. “Given the
current rate of decline, some linguistics predicts that 50-90% of the currently existing
languages will have disappeared by the end of the 21st century. (2003:84)

According to Anne Johnson along with the spread of the dominant language, the
language's culture is also spread. This can be seen in popular American movies being
shown globally, as well as American media and American food, such as in the
globalization of McDonald's.
Proficiency in English has become a valuable commodity. Increases in global
interactions over the past century have stimulated demand for more streamlined and
efficient communication across lingual borders. Thus, in the business world,
companies seeking to expand multinationally have had to find ways to
communicate across such difference in cost-effective ways. Many firms have
58

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

changed their corporate languages to the common tongue of English in efforts to
streamline communication and avoid leaving team members. Responding to this
situation, nearly a billion individuals worldwide are learning the language, most in
hopes that their lingual skills will boost their paycheck or land them a better job.
States, too, understand that an English-speaking workforce can help their
economies integrate and become more competitive on the world market. (Johnson,
2009:132)
Anne argues that English language is seen as an imperialist and homogenizing force
detrimental to the world‟s cultural diversity, and then examine evidence to the contrary,
which indicates that the English language is separating from its culture of origin and
actually facilitating cross-cultural dialogue. (Johnson, 2009:136)
English is not only the language of the Anglo-Saxon nations but is the common language
of many nations worldwide. It has been used in everyday life, in literature in all parts of
human acting. Today, more than 80% content posted on the internet is English, leading
scientific works are published in English. “in 1997, 95% of the articles indexed in the
Science Citation Index‟s Web of Science were written in English, despite the fact that only
half were written by authors in English-speaking countries.” (Johnson, 2009:135) It has
been noted by the researchers that publications written in languages other than English
have a considerably lower impact than English-language works, and command lower
compensation than works published in English.
It is believed that English language and globalization function as a pull factors for one
another. Globalization could not happen in such a degree without development and vest
usage of English language and at the same time globalization strengthen the position of
English as a global language.
It is considered that global community can not function effectively without global
language, therefore, as Crystal emphases: English is the language of globalization or
“global language”. (Crystal, 1997)
Economic and professional incentives have made English an asset, “exportation of
desirable technology often carries along the language and culture of the powerful
manufacturer.” (Solikoko, 2002:33)
Whether it is a result of imperialistic plans of western powers over Europe or it is a natural
consequence of globalization, it is certain that English is increasingly becoming popular in
European media and education. It is been imposed that who has the knowledge of English
doesn‟t need other language in order to communicate with the rest of the world. “A
language achieves a genuinely global status when it develops a special role that is
recognized in every country.” (Crystal, 1997:3)
Is the dominance of English in scientific communication leading to a diglossic
situation in continental European countries, a concomitant marginalisation of
languages that hitherto have been extensively used in higher education and scholarly
writing, with the result that competence in English is becoming a characteristic of
elites, and we are moving towards an undemocratic division of linguistic labour
since the rest of the population will be confined to a language in which much
information is never available? (Philpson, 2000: 198)

59

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

According to Philipson the USA and UK have coordinated efforts to establish English as a
„world‟ language, and create the necessary professional infrastructure for achieving this
since the 1930s. Crystal believes that British political imperialism had sent English around
the globe, during nineteenth century.
A language has traditionally become and international language for one chief
reason: the power of its people – especially their political and military power.
During the twentieth century […] economics replaced politics as the chief driving
force, and the language behind the US dollar was English. (1997:9-10)
In conclusion it is obvious that English language is a salient example of globalization. As
stated by Schichao Li in her article, "Globalization of Languages," the English language
can be considered a global language because "except English, no other language dominates
international business, academia, media, the Internet, and international air/sea
traffic."(2002)
English language became a device, an instrument of successful management and the most
useful second language. On a daily basis, there is a constant need to improve knowledge of
English language in every company or business institution, therefore the rising number of
English speakers increases the international communication in academic and business
level.
References
Cheruiyot, Kiplangat. (2003), "Our Languages are Dying",
http://www.globalpolicy.org/globaliz/cultural/2003/0224language.htm
Crystal, David, (1997), English as a global language, Cambridge University Press, New
York
Giddens, Anthony, (2000), Runaway World: How Globalization Reshaping Our Lives,
Routledge, New York
Johnson, Anne (2009) "The Rise of English: The Language of Globalization in China and
the European Union," Macalester International: Vol. 22, Article 12.
http://digitalcommons.macalester.edu/macintl/vol22/iss1/12
Phillipson, Robert, (2000), “European language policy: An unmet sociolinguistic
challenge”, Sociolinguistica, No. 14, 2000, p. 197-204.
Salikoko S. Mufwene, (2002), “ Colonization, Globalization, and the Future of Languages
in the Twenty-first Century”,International Journal on Multicultural Societies, Vol.
4, No. 2, UNESCO
Shichao, Li, (2002), "Globalization of Languages",
http://www.globalhawaii.org/PDF/language.pdf
Steger, B., Manfred, (2003), Globalization: A very short introduction, Oxford University
Press, New York
Wa Thiango, Ngugi, (2004), Decolonizing the mind: the politics of language in African
literature, Sunlitho ltd., Kenya
Wu, Li, Dan, Ben-Canaan,(2006),The Impact of Globalization and the Internet on
English Language Teaching and Learning, Heilongjiang University, School of Western
Studies, Harbin
http://www.academia.edu/188911/The_Impact_of_Globalization_and_the_Internet
_on_English_Language_Teaching_and_Learning

60

�</text>
                  </elementText>
                </elementTextContainer>
              </element>
            </elementContainer>
          </elementSet>
        </elementSetContainer>
      </file>
    </fileContainer>
    <elementSetContainer>
      <elementSet elementSetId="1">
        <name>Dublin Core</name>
        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
        <elementContainer>
          <element elementId="79">
            <name>Extent</name>
            <description>The size or duration of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13443">
                <text>1480</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13444">
                <text>English language as an instrument of globalization</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="96">
            <name>Author</name>
            <description>Author</description>
            <elementTextContainer>
              <elementText elementTextId="13445">
                <text>LUKAČ ZORANIĆ, Amela
FIJULJANIN, Fahreta</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="94">
            <name>Abstract</name>
            <description>A summary of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13446">
                <text>World globalization establishes new standards for foreign language skills as  well as for the teachers of foreign languages. Market globalization  represents one of the main factors that influenced English language to be  international language. In order to have a successful interaction between  foreign companies, market and economy felt a need for the knowledge of  English language. In this way English language became a device, an  instrument of successful management and the most useful second  language. There was also the need to improve knowledge of English  language in every company and business institutions. Increasing the  number of English language speakers, we increase the international  communication in an academic and business level.  Keywords: Globalization, English Language, Market, Business,  Communication</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="45">
            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="13447">
                <text>International Burch University</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="40">
            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13448">
                <text>2013-05-10</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="97">
            <name>Keywords</name>
            <description>Keywords.</description>
            <elementTextContainer>
              <elementText elementTextId="13449">
                <text>Article
PeerReviewed</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="43">
            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
            <elementTextContainer>
              <elementText elementTextId="13450">
                <text>ISSN 978-9958-834-23-3     </text>
              </elementText>
            </elementTextContainer>
          </element>
        </elementContainer>
      </elementSet>
    </elementSetContainer>
  </item>
  <item itemId="1648" public="1" featured="0">
    <fileContainer>
      <file fileId="2286">
        <src>https://omeka.ibu.edu.ba/files/original/42babe8dc966a3c49ea3942f9d8639d7.pdf</src>
        <authentication>ee247a3b506516254e12090757f2e7bc</authentication>
        <elementSetContainer>
          <elementSet elementSetId="4">
            <name>PDF Text</name>
            <description/>
            <elementContainer>
              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="13442">
                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Croatian Reformed Pension System Crisis and Models of
Sustainable Optimization
Goran Luburid
Business School Zagreb, Zagreb, Croatia
goran.luburic@vpsz.hr

Senka Zavišid
Zagreb University, Zagreb, Croatia
senkaza@gmail.com
Croatia, as well as many western-economy based countries, is expecting longterm negative demographic trends when it comes to young and elderly ratio or
natural increase ratio. Social policy objective in the context of pension system
is supposed to be crucial factor in preserving social stability based on longterm sustainability, not on short-term solutions like abundant debt-funded
pensions directly from national budget. Recent macroeconomic changes in
Croatia, like structural unemployment because of inconsistent demand and
supply on labor market as well as extinction of old and expansion of new
business markets puts Croatian pension system in challenging economic
surroundings. These surroundings identify a new way of approach on
determining future macroeconomic projections and designing a better and
more sustainable fiscal system of which pension system holds substantial part.
The study presents argumented thoughts on previous and recent analyses of
Croatian pension system, mainly from the period after pension reforms in
Croatia that is between 2002 and 2012. Authors of this study identify
fundamental problems and present a new perspective considering the
direction of possible future changes in the pension system, having in mind
recent demographic and public finance trends in Croatian economy. Authors
also present conceptual directions towards optimization of the pension
system, with emphasis on specifically applicable models of optimization
considering pension pillars and other social contributions that are obligatory in
calculating brutto wages. In addition, this study presents interest groups like
pensioners, insured workers, obligatory pension funds and government that
would be affected by proposed models of optimization. Different approaches
in creating motivational factors for pension system optimization had been
analyzed and presented solutions have a built-in trade-off for every analyzed
interest group. Presented models are to be considered for potential
implementation or new reform that would improve pension adequacy rates
without affecting fiscal sustainability of public finance in Croatia.
Keywords: Croatian Pension Insurance, Pension System Reforms, Demographic
Changes, Sustainability, Optimization Level, PAYG.

130

�</text>
                  </elementText>
                </elementTextContainer>
              </element>
            </elementContainer>
          </elementSet>
        </elementSetContainer>
      </file>
    </fileContainer>
    <elementSetContainer>
      <elementSet elementSetId="1">
        <name>Dublin Core</name>
        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
        <elementContainer>
          <element elementId="79">
            <name>Extent</name>
            <description>The size or duration of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13434">
                <text>1514</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13435">
                <text>Croatian Reformed Pension System Crisis and Models of  Sustainable Optimization</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="96">
            <name>Author</name>
            <description>Author</description>
            <elementTextContainer>
              <elementText elementTextId="13436">
                <text>LUBURIĆ, Goran
ZAVIŠIĆ, Senka</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="94">
            <name>Abstract</name>
            <description>A summary of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13437">
                <text>Croatia, as well as many western-economy based countries, is expecting longterm  negative demographic trends when it comes to young and elderly ratio or  natural increase ratio. Social policy objective in the context of pension system  is supposed to be crucial factor in preserving social stability based on longterm  sustainability, not on short-term solutions like abundant debt-funded  pensions directly from national budget. Recent macroeconomic changes in  Croatia, like structural unemployment because of inconsistent demand and  supply on labor market as well as extinction of old and expansion of new  business markets puts Croatian pension system in challenging economic  surroundings. These surroundings identify a new way of approach on  determining future macroeconomic projections and designing a better and  more sustainable fiscal system of which pension system holds substantial part.  The study presents argumented thoughts on previous and recent analyses of  Croatian pension system, mainly from the period after pension reforms in  Croatia that is between 2002 and 2012. Authors of this study identify  fundamental problems and present a new perspective considering the  direction of possible future changes in the pension system, having in mind  recent demographic and public finance trends in Croatian economy. Authors  also present conceptual directions towards optimization of the pension  system, with emphasis on specifically applicable models of optimization  considering pension pillars and other social contributions that are obligatory in  calculating brutto wages. In addition, this study presents interest groups like  pensioners, insured workers, obligatory pension funds and government that  would be affected by proposed models of optimization. Different approaches  in creating motivational factors for pension system optimization had been  analyzed and presented solutions have a built-in trade-off for every analyzed  interest group. Presented models are to be considered for potential  implementation or new reform that would improve pension adequacy rates  without affecting fiscal sustainability of public finance in Croatia.  Keywords: Croatian Pension Insurance, Pension System Reforms, Demographic  Changes, Sustainability, Optimization Level, PAYG.</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="45">
            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="13438">
                <text>International Burch University</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="40">
            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13439">
                <text>2013-05-10</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="97">
            <name>Keywords</name>
            <description>Keywords.</description>
            <elementTextContainer>
              <elementText elementTextId="13440">
                <text>Article
PeerReviewed</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="43">
            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
            <elementTextContainer>
              <elementText elementTextId="13441">
                <text>ISSN 2303-4564     </text>
              </elementText>
            </elementTextContainer>
          </element>
        </elementContainer>
      </elementSet>
    </elementSetContainer>
  </item>
  <item itemId="1647" public="1" featured="0">
    <fileContainer>
      <file fileId="2285">
        <src>https://omeka.ibu.edu.ba/files/original/784ee7aa81c2221d7f56baf386194160.pdf</src>
        <authentication>468057baa2b1846b91511dfe91e97495</authentication>
        <elementSetContainer>
          <elementSet elementSetId="4">
            <name>PDF Text</name>
            <description/>
            <elementContainer>
              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="13433">
                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Effects of Advertising on Sales: the Evidence from Bosnia
and Herzegovina
Cemil Kutay Tınmaz
International Burch University, Sarajevo, Bosnia and Herzegovina
cemilkutaytinmaz@gmail.com
Elif Öztürk
International Burch University, Sarajevo, Bosnia and Herzegovina
eozturk@ibu.edu.ba
This paper, presents effects of advertising on sales. As it is known,
advertising is most important term to sell specific products. Firstly, the
meaning of advertising is explained in this study. In addition to the
explanations, advantages and disadvantages of advertising are
investigated. There are also general definitions to underline the
importance of advertising. Moreover, survey technique is explored in this
study. Also, effects of advertising on sales are illustrated by graphs
according to the findings of that survey. Additionally, this study includes
explanations of all effects that are occurred by the research. As a result of
this study, there are positive effects of advertising on sales.
Keywords: Advertising, Effect of Advertising, Sales.

76

�</text>
                  </elementText>
                </elementTextContainer>
              </element>
            </elementContainer>
          </elementSet>
        </elementSetContainer>
      </file>
    </fileContainer>
    <elementSetContainer>
      <elementSet elementSetId="1">
        <name>Dublin Core</name>
        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
        <elementContainer>
          <element elementId="79">
            <name>Extent</name>
            <description>The size or duration of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13425">
                <text>1519</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13426">
                <text>Effects of Advertising on Sales: the Evidence from Bosnia  and Herzegovina</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="96">
            <name>Author</name>
            <description>Author</description>
            <elementTextContainer>
              <elementText elementTextId="13427">
                <text>KUTAY TINMAZ, Cemil
ÖZTÜRK, Elif</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="94">
            <name>Abstract</name>
            <description>A summary of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13428">
                <text>This paper, presents effects of advertising on sales. As it is known,  advertising is most important term to sell specific products. Firstly, the  meaning of advertising is explained in this study. In addition to the  explanations, advantages and disadvantages of advertising are  investigated. There are also general definitions to underline the  importance of advertising. Moreover, survey technique is explored in this  study. Also, effects of advertising on sales are illustrated by graphs  according to the findings of that survey. Additionally, this study includes  explanations of all effects that are occurred by the research. As a result of  this study, there are positive effects of advertising on sales.  Keywords: Advertising, Effect of Advertising, Sales.</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="45">
            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="13429">
                <text>International Burch University</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="40">
            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13430">
                <text>2013-05-10</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="97">
            <name>Keywords</name>
            <description>Keywords.</description>
            <elementTextContainer>
              <elementText elementTextId="13431">
                <text>Article
PeerReviewed</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="43">
            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
            <elementTextContainer>
              <elementText elementTextId="13432">
                <text>ISSN 2303-4564     </text>
              </elementText>
            </elementTextContainer>
          </element>
        </elementContainer>
      </elementSet>
    </elementSetContainer>
  </item>
  <item itemId="1646" public="1" featured="0">
    <fileContainer>
      <file fileId="2284">
        <src>https://omeka.ibu.edu.ba/files/original/3d9714e87833183418b6372fbb76c79a.pdf</src>
        <authentication>35cbc570b58d7bd26949b04c8d321cf6</authentication>
        <elementSetContainer>
          <elementSet elementSetId="4">
            <name>PDF Text</name>
            <description/>
            <elementContainer>
              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="13424">
                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

The Relationship between Human Capital and Economic
Growth in Post-1980 Period in Turkish Economy
Ünzüle Kurt
Ardahan University, Ardahan, Turkey
unzulekurt17@gmail.com
Endogenous growth theory is based on the idea that there are some
factors in the growth process in economies that cannot be explained with
human capital. Endogenous growth theory developed by Romer, contrary
to the neo-classical growth theories explaining the economic growth with
physical production factors, discusses that the human capital has an
important place among the dynamics of economic growth. In the study,
human capital factor, having a significant place in the growth process of
today’s economies, is discussed as a human development index, and its
effect on growth rate is analyzed for the period 1980-2011. According to
the results of the analysis, a cointegration relationship was detected to be
present between human development index and growth rate; however, no
causality relationship was observed in the short term.
Keywords: Endogenous Growth Theory, Human Capital, Economic Growth.

271

�</text>
                  </elementText>
                </elementTextContainer>
              </element>
            </elementContainer>
          </elementSet>
        </elementSetContainer>
      </file>
    </fileContainer>
    <elementSetContainer>
      <elementSet elementSetId="1">
        <name>Dublin Core</name>
        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
        <elementContainer>
          <element elementId="79">
            <name>Extent</name>
            <description>The size or duration of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13416">
                <text>1666</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13417">
                <text>The Relationship between Human Capital and Economic  Growth in Post-1980 Period in Turkish Economy</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="96">
            <name>Author</name>
            <description>Author</description>
            <elementTextContainer>
              <elementText elementTextId="13418">
                <text>KURT, Unzule</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="94">
            <name>Abstract</name>
            <description>A summary of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13419">
                <text>Endogenous growth theory is based on the idea that there are some  factors in the growth process in economies that cannot be explained with  human capital. Endogenous growth theory developed by Romer, contrary  to the neo-classical growth theories explaining the economic growth with  physical production factors, discusses that the human capital has an  important place among the dynamics of economic growth. In the study,  human capital factor, having a significant place in the growth process of  today’s economies, is discussed as a human development index, and its  effect on growth rate is analyzed for the period 1980-2011. According to  the results of the analysis, a cointegration relationship was detected to be  present between human development index and growth rate; however, no  causality relationship was observed in the short term.  Keywords: Endogenous Growth Theory, Human Capital, Economic Growth.</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="45">
            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="13420">
                <text>International Burch University</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="40">
            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13421">
                <text>2013-05-10</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="97">
            <name>Keywords</name>
            <description>Keywords.</description>
            <elementTextContainer>
              <elementText elementTextId="13422">
                <text>Article
PeerReviewed</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="43">
            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
            <elementTextContainer>
              <elementText elementTextId="13423">
                <text>ISSN 2303-4564     </text>
              </elementText>
            </elementTextContainer>
          </element>
        </elementContainer>
      </elementSet>
    </elementSetContainer>
  </item>
  <item itemId="1645" public="1" featured="0">
    <fileContainer>
      <file fileId="2283">
        <src>https://omeka.ibu.edu.ba/files/original/2675fb8e55e2e10ea9995e47ecfe7c75.pdf</src>
        <authentication>1ecb97d803c0d10a5a35460518cb71bb</authentication>
        <elementSetContainer>
          <elementSet elementSetId="4">
            <name>PDF Text</name>
            <description/>
            <elementContainer>
              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="13415">
                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Capital Market in Bosnia and Herzegovina: Unused
Potential as Alternative Source of Financing
Tarik Kurbegovic
Sarajevo Stock Exchange, Sarajevo, Bosnia and Herzegovina
tarik.kurbegovic@sase.ba
One of the most important factors of conducting business successfully and also
in achieving the interests of the owner of entity is adequate structuring of
source of financing of company or institution. Debt as a source of financing has
its advantages in terms of potential of increasing of wealth for the owner of
capital. The thing that we are speaking about is optimizing relationships of
debt to ownership capital.
On the other side, debt alone as source of finance can be realized on a several
ways, where plenty of factors influence that choice. We mean here on
financing through bank credits versus financing by emission of debt securities.
The size of company or institution together with the financial system is most
important factors that determine not only the way of financing through
emission of debt securities but also considering it as a option or a possibility.
In the past few years in B&amp;H the possibility of finance big infrastructural
projects through emission of debt securities has been often mentioned. Until
now neither one of these projects has been financed in this way.
About this problematic can be spoken from many aspects such as: strategic
decisions, limits concerning budget deficit, technical conductions, efficient
managing of public debt and so further.
If it is about financing of corridor 5C or about financing infrastructural projects
on the local level, bank loans determine the way of financing in Bosnia. In most
case these loans are offered by international finance institutions or some
countries. On the other side by emission of bonds issued either by state/entity
or more concrete public company „Autoceste FBiH“, the state itself would
become investor. Thus the state, entity, municipality and citizens instead of
trading with bonds that are used with aim to cover budget deficits can be used
for infrastructural projects and development.
These are the facts that we want to consider when we speak about capital
market as alternative source of financing trying to reach what are the
advantages and disadvantages of emission of debt securities, what are the
possibilities, techniques and benefits of financing of infrastructural projects
through bonds.
Keywords: Capital Market, Debt Securities, Bonds, Alternative Financing.

265

�</text>
                  </elementText>
                </elementTextContainer>
              </element>
            </elementContainer>
          </elementSet>
        </elementSetContainer>
      </file>
    </fileContainer>
    <elementSetContainer>
      <elementSet elementSetId="1">
        <name>Dublin Core</name>
        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
        <elementContainer>
          <element elementId="79">
            <name>Extent</name>
            <description>The size or duration of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13407">
                <text>1590</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13408">
                <text>Capital Market in Bosnia and Herzegovina: Unused  Potential as Alternative Source of Financing</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="96">
            <name>Author</name>
            <description>Author</description>
            <elementTextContainer>
              <elementText elementTextId="13409">
                <text>KURBEGOVIC, Tarik</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="94">
            <name>Abstract</name>
            <description>A summary of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13410">
                <text>One of the most important factors of conducting business successfully and also  in achieving the interests of the owner of entity is adequate structuring of  source of financing of company or institution. Debt as a source of financing has  its advantages in terms of potential of increasing of wealth for the owner of  capital. The thing that we are speaking about is optimizing relationships of  debt to ownership capital.  On the other side, debt alone as source of finance can be realized on a several  ways, where plenty of factors influence that choice. We mean here on  financing through bank credits versus financing by emission of debt securities.  The size of company or institution together with the financial system is most  important factors that determine not only the way of financing through  emission of debt securities but also considering it as a option or a possibility.  In the past few years in B&amp;H the possibility of finance big infrastructural  projects through emission of debt securities has been often mentioned. Until  now neither one of these projects has been financed in this way.  About this problematic can be spoken from many aspects such as: strategic  decisions, limits concerning budget deficit, technical conductions, efficient  managing of public debt and so further.  If it is about financing of corridor 5C or about financing infrastructural projects  on the local level, bank loans determine the way of financing in Bosnia. In most  case these loans are offered by international finance institutions or some  countries. On the other side by emission of bonds issued either by state/entity  or more concrete public company „Autoceste FBiH“, the state itself would  become investor. Thus the state, entity, municipality and citizens instead of  trading with bonds that are used with aim to cover budget deficits can be used  for infrastructural projects and development.  These are the facts that we want to consider when we speak about capital  market as alternative source of financing trying to reach what are the  advantages and disadvantages of emission of debt securities, what are the  possibilities, techniques and benefits of financing of infrastructural projects  through bonds.  Keywords: Capital Market, Debt Securities, Bonds, Alternative Financing.</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="45">
            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="13411">
                <text>International Burch University</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="40">
            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13412">
                <text>2013-05-10</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="97">
            <name>Keywords</name>
            <description>Keywords.</description>
            <elementTextContainer>
              <elementText elementTextId="13413">
                <text>Article
PeerReviewed</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="43">
            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
            <elementTextContainer>
              <elementText elementTextId="13414">
                <text>ISSN 2303-4564     </text>
              </elementText>
            </elementTextContainer>
          </element>
        </elementContainer>
      </elementSet>
    </elementSetContainer>
  </item>
  <item itemId="1644" public="1" featured="0">
    <fileContainer>
      <file fileId="2282">
        <src>https://omeka.ibu.edu.ba/files/original/d8d9ff775da17be7232ce64ff82dd07d.pdf</src>
        <authentication>984426806807aa78b5e1c4cd8c7e0d0e</authentication>
        <elementSetContainer>
          <elementSet elementSetId="4">
            <name>PDF Text</name>
            <description/>
            <elementContainer>
              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="13406">
                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Human Resource Management in the banking sector in
Sarajevo
Nerma Kulo
International Burch University, Sarajevo, Bosnia and Herzegovina
Erkan Ilgün
International Burch University, Sarajevo, Bosnia and Herzegovina
eilgun@ibu.edu.ba
The aim of this paper is to highlight the importance and scientific pursuit
"human side”, and the necessity of implementing the strategy of motivation to
employee performance. During the last hundred years the work has been
transformed from assembly line production to more creative one, where
machinery took over the all repetitious and routine tasks, giving people
possibillity devotion to that business process parts, which requested creativity,
adaption and innovation. In that new economy the main management tasks
have been completely changed. In assembly line production and „old
economy“ the main management tasks were establishing of clearly defined
system and as precise as possible control of that system. The main manager
task in the new economy is developing potentials of every employee and
choosing the right working team which will possess the optimal capability for
work accomplishing.
The research alone has the task to understand the relationship between
institutions and employee performance. What makes some employment
relationships successful, and causes others to fail? What is the role of
government and the law in enhancing the performance of existing and new
employment relationships? These are key questions for personnel economics.
Personnel Economics analyses how to model the relationship between such
psychological factors, individual workplace performance, and general labor
market outcomes.
Every bank and financial institution is involved in various functions in a day's
job and thus requires a highly effective team and appropriate manpower to
run the show. Corporate goals are translated into viable realities and profits
only with human element who play their due role in achieving the desired
results. An important reason for the need of designing work motivation is the
need for understanding the mechanisms of behavior as a basis for the system
to motivate. One of the key strategic task managers today becomes effective
management of human resources in the context of the construction of a
coherent system of motivation.Keywords: Discrete Time, the Vasicek Model,
Interest Rate.
Keywords: Personnel Economics, Motivation, Employee Performance,
Motivation Strategy, Employment Relationships.

223

�</text>
                  </elementText>
                </elementTextContainer>
              </element>
            </elementContainer>
          </elementSet>
        </elementSetContainer>
      </file>
    </fileContainer>
    <elementSetContainer>
      <elementSet elementSetId="1">
        <name>Dublin Core</name>
        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
        <elementContainer>
          <element elementId="79">
            <name>Extent</name>
            <description>The size or duration of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13398">
                <text>1617</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13399">
                <text>Human Resource Management in the banking sector in  Sarajevo</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="96">
            <name>Author</name>
            <description>Author</description>
            <elementTextContainer>
              <elementText elementTextId="13400">
                <text>KULO, Nerma
ILGÜN, Erkan</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="94">
            <name>Abstract</name>
            <description>A summary of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13401">
                <text>The aim of this paper is to highlight the importance and scientific pursuit  "human side”, and the necessity of implementing the strategy of motivation to  employee performance. During the last hundred years the work has been  transformed from assembly line production to more creative one, where  machinery took over the all repetitious and routine tasks, giving people  possibillity devotion to that business process parts, which requested creativity,  adaption and innovation. In that new economy the main management tasks  have been completely changed. In assembly line production and „old  economy“ the main management tasks were establishing of clearly defined  system and as precise as possible control of that system. The main manager  task in the new economy is developing potentials of every employee and  choosing the right working team which will possess the optimal capability for  work accomplishing.  The research alone has the task to understand the relationship between  institutions and employee performance. What makes some employment  relationships successful, and causes others to fail? What is the role of  government and the law in enhancing the performance of existing and new  employment relationships? These are key questions for personnel economics.  Personnel Economics analyses how to model the relationship between such  psychological factors, individual workplace performance, and general labor  market outcomes.  Every bank and financial institution is involved in various functions in a day's  job and thus requires a highly effective team and appropriate manpower to  run the show. Corporate goals are translated into viable realities and profits  only with human element who play their due role in achieving the desired  results. An important reason for the need of designing work motivation is the  need for understanding the mechanisms of behavior as a basis for the system  to motivate. One of the key strategic task managers today becomes effective  management of human resources in the context of the construction of a  coherent system of motivation.Keywords: Discrete Time, the Vasicek Model,  Interest Rate.  Keywords: Personnel Economics, Motivation, Employee Performance,  Motivation Strategy, Employment Relationships.</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="45">
            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="13402">
                <text>International Burch University</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="40">
            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13403">
                <text>2013-05-10</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="97">
            <name>Keywords</name>
            <description>Keywords.</description>
            <elementTextContainer>
              <elementText elementTextId="13404">
                <text>Article
PeerReviewed</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="43">
            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
            <elementTextContainer>
              <elementText elementTextId="13405">
                <text>ISSN 2303-4564     </text>
              </elementText>
            </elementTextContainer>
          </element>
        </elementContainer>
      </elementSet>
    </elementSetContainer>
  </item>
  <item itemId="1643" public="1" featured="0">
    <fileContainer>
      <file fileId="2279">
        <src>https://omeka.ibu.edu.ba/files/original/aa644292d8dbd7f6008b992dc222f6c6.pdf</src>
        <authentication>218b427516ed74fc8aafdcebbca1c037</authentication>
        <elementSetContainer>
          <elementSet elementSetId="4">
            <name>PDF Text</name>
            <description/>
            <elementContainer>
              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="13396">
                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

ICT Use in Small and Medium Enterprises for
Development in Vlora Region
Ermelinda Kordha
University “Ismail Qemali”, Vlore, Albania
ermes.k@gmail.com
Gorica Klodiana
University of Tirana, Tirana, Albania
klodi_gorica@yahoo.com
Fioralba Vela
University “Ismail Qemali”, Vlore, Albania
fiorivela@yahoo.it
Brokaj Rezarta
University “Ismail Qemali”, Vlore, Albania
rezartab@gmail.com
Republic of Albania, in its efforts to build a sustainable growth of the
country and the region, considers information and communication
technologies, (hereafter named ICT), as an essential tool with a major
impact in terms of building the information society.
According to the strategy document for ICT 2007-2013, a document of
Albanian government, ICT should be used in all business sectors as
transport, tourism, agriculture, environment, leisure, culture, etc. and to
contribute to the entire population.
Despite the challenges facing Albania and other developing countries,
computers and other ICTs have tremendous potential to help overcome
them. This requires not only public sector leadership, but also private
sector engagement. The strategy implementation in Albania has included
different actions regarding not only central and local administration, but
also private sector and businesses. Implementation, on the other hand
must be supported by regional and local level strategies and action. In this
context, the Pitagora project is one of the projects undertaken by different
actors in Albania and especially in Vlora Region to study the current use
and future possibilities of using ICT in Vlora Region.

106

�International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

The purpose of this study is to focus on the use by businesses, especially
small and medium-sized businesses, SMEs, given that ICT is considered by
many authors as well as by orientations of the European Union, a powerful
engine for regional and local economic development.
On the other hand, as indicated above, the strategy of the study will
include surveys through structured questionnaires, to identify some very
important aspects of ICT use in SMEs.
The important indicators included in the survey are general data bout SME
in the region, and the ICT presence within organizations as well as ICT use,
in the light of their importance for regional development.
As the analyses show, the characteristics of SME and their business
operations affect the use of ICTs in this region. In fact, the low level of
cooperation in the value chain between clients and suppliers, small
number of operation abroad and types of sectors most developed in the
region create some opportunities for ICT use but also some challenges. The
use of specific software and the depth of use in ICT are some of the
solution recommended for the relatively low level of ICT use in the region.
Keywords: ICT Use, SME, Businesses, Economic Sector, Clients, Suppliers,
Effective Operations, Vlora Region.

107

�</text>
                  </elementText>
                </elementTextContainer>
              </element>
            </elementContainer>
          </elementSet>
        </elementSetContainer>
      </file>
      <file fileId="2280">
        <src>https://omeka.ibu.edu.ba/files/original/6006075c0f26b172d810166a9396a78d.docx</src>
        <authentication>4c66112fd2f0f7279613d253b9797c77</authentication>
      </file>
      <file fileId="2281">
        <src>https://omeka.ibu.edu.ba/files/original/c86276f257ecfbb5873b9f4e0542b90d.pdf</src>
        <authentication>db723dab3be922f29141aadad873f8c6</authentication>
        <elementSetContainer>
          <elementSet elementSetId="4">
            <name>PDF Text</name>
            <description/>
            <elementContainer>
              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="13397">
                    <text>International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

ICT use in Small and Medium Enterprises for development in Vlora
region

Ermelinda Kordha
University “Ismail Qemali”, Vlore, Albania
ermes.k@gmail.com
Gorica Klodiana
University of Tirana,Tirana, Albania
klodi_gorica@yahoo.com
Fioralba Vela
University “Ismail Qemali”, Vlore, Albania
fiorivela@yahoo.it
Brokaj Rezarta
University “Ismail Qemali”, Vlore, Albania
rezartab@gmail.com

Abstract
Republic of Albania, considers information and communication technologies,
(hereafter named ICT), as an essential tool with a major impact in terms of building
the information society, in order to build a sustainable growth in the regional
context.
According to the strategy document for ICT 2007-2013, a document of the
Albanian government, ICT should be used in all business sectors as transport,
tourism, agriculture, environment, leisure, culture, etc. and to contribute to the
entire population.
Despite the challenges facing Albania and other developing countries, computers
and other ICTs have tremendous potential to help overcome them. This requires not
only public sector leadership, but also private sector engagement. The strategy
implementation in Albania has included different actions regarding not only central
and local administration, but also the private sector and businesses. Implementation
, on the other hand must be supported by regional and local level strategies and
action. In this context, the Pitagora project is one of the projects undertaken by
different actors in Albania and especially in Vlora Region to study the current use
and future possibilities of using ICT in Vlora Region.
The purpose of this study is to focus on the use by businesses, especially small and
medium-sized businesses, SMEs, given that ICT is considered by many authors as
well as by the orientations of the European Union, a powerful engine for regional
and local economic development.
On the other hand, as indicated above, the strategy of the study
willincludesurveysthroughstructuredquestionnaires, to identify some very important
aspects ofICTuse in SMEs.
The important indicators included in the survey are general data bout SME in the
region, and the ICT presence within organizations as well as ICT use, in the light
of their importance for regional development.
As the analyses show, the characteristics of SME and their business operations
affect the use of ICTs in this region. In fact, the low level of cooperation in the

1

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

value chain between clients and suppliers , a small number of operations abroad and
types of sectors most developed in the region creates some opportunities for ICT
use but also some challenges. The use of specific software and the depth of use in
ICT are some of the solutionsrecommended for the relatively low level of ICT use
in the region.
Keywords: ICT use, SME, businesses, economic sector, clients, suppliers,
effective operations, Vlora region.

Introduction
Starting a business in today's environment brings opportunities and challenges. Changing
lifestyles demand greater choice of products and services. New technologies and greater
access to global markets have provided increased business opportunities. At the same time
increased competition, insistence on quality and unremitting pressure for lower costs, just
to mention some issues, represent major challenges for business. For Small and Mediumsized Enterprises (SMEs) the challenge is greater. They lack scale, resources and the
capacity to handle complex business management. Typically, less than half survive more
than five years and only a small proportion go on to become large companies.
Entrepreneurship and enterprise development are important elements in creating dynamic
market economies. SMEs is a vital source of new jobs, exports and economic contribution
to the countries. How to ensure the growth of the SME sector - a fundamental feature of all
developments and growing economies - is a major policy challenge for all countries.

Literature review
Entrepreneurship can take many forms and can be defined in many ways. In our paper we
focus on entrepreneurship as it takes place in small and medium size enterprises (SMEs)
since the two are often found to be closely related. As noted ‘Small firms are the vehicle in
which entrepreneurship thrives (Wennekers and Thurik, 1999).In the last ten years,
governments in the transition countries have introduced a number of policies aiming to
promote entrepreneurship through SME development, since SMEs compose a very large
part of enterprises in these countries. Limited access to finance, a low degree of
professionalism, difficulties in recruiting qualified personnel, depending on clients and
suppliers and the absence of economies of scale are identified as the core SME sector
weaknesses and the main areas where SMEs may require special attention (Burns, 2001).
A number of authors have identified the distinct characteristics of entrepreneurship and
SME activities in transition countries where the environment is undergoing quite dramatic
changes (Dallago, 1997; Scase, 2000; Chilosi, 2001; Smallbone &amp; Welter, 2001; Aidis,
2006).
Though it is often argued that SME development is especially crucial for the early phases
of transition (EBRD, 1995; Smallbone and Welter, 2001), it is, in fact, just as important for
the advanced stages of post-transition. As M. Porter (1990) has argued, invention and
entrepreneurship are at the heart of national advantage and country competitiveness.
So the new technologies may be an important aspect to be focused on the efforts for
developing the SME sector for the purpose of development. In this context, SME usage of
ICT ranges from basic technology such as radio and fixed lines to more advanced

2

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

technology such as email, e-commerce, and information processing systems. Using
advanced ICT to improve business processes falls into the category of e-business.However,
not all SMEs need to use ICT to the same degree of complexity. The first ICT tool that
most SMEs adopt is having basic communications with a fixed line or mobile phone,
whichever is more economical or most convenient for their business. This allows the SME
to communicate
Like any firm, an SME decides which type of ICT products to adopt based on the concrete
benefits they can bring to its core business, the ICT capacity of its employees, and the
financial resources available. Most people are familiar with basic ICT such as fixed phone
lines, mobile phones, fax, computers, and basic document processing software – like
Microsoft Office. Advanced communication technology, however, is more complex.
Advanced communication technology relies primarily on the Internet and the intranet,
which allow people within the firm to share files with each other over the same network.
Having an Internet connectivity enables firms to do faster research, set up websites,
conduct e-commerce, and set up video conferences. One of the most revolutionizing
developments in advanced communication technology is Voice over Internet Protocol
(VoIP).
Methodology of the study
The results of this study are based on a research survey of 141 SME-s in Vlora region
classified according to revenues. The methodology included a stratified random sampling
of 141 out of 784 companies in the region requiring the regulated factor of a finite
population for the sample size. The interviews were administered as face to face interviews
with the study group in a period from May till September 2012.Some of the difficulties
encountered in the field interviews were resolved with a fulfillment of the sample with a
judgment sample of some bigger companies according to revenues and classification in tax
payment.
Albanian general situation
Actual statistics of enterprises in Albania, measured by INSTAT intended to representthe
structure
ofeconomicactivitiesthrougheconomicindicators.
Data
show
that
- Enterprises with 20 or more employees dominate the economy, from the point of view of
number of employees and also turnover and investments. In 2010, there were 75.4
thousand enterprises where 1666 are with 20 and more employees. These big enterprises
employ about 46 percent of the employed of the country, while they have also achieved 60
per cent of the turnover and 71 per cent of the investment.
On the other hand, small and medium-sized enterprises (SMEs) have a crucial role in the
transition process. SMEs already makes up the vast majority of private businesses
operating in Albania. Enterprises with 1-4employeesoccupy91percentofenterprises,
achieving 17percentof turnover. Small enterprises arethe dominantproducers ofservices.
Because of their size and adaptability they are likely to be the main source of employment
generation in the future. As in mature market economies, a vibrant SME sector will
eventually become not only a provider of employment, but also a key source of innovation,
entrepreneurship and productivity growth. For these reasons, improving the business
environment for SME development is a key objective of the policy framework in Albania.
The Albanian authorities are increasing the support given to the SME sector, in recognition
of the growing importance ofSMEs to the national economy. This political support is
manifested in developments such as:
• The approval of a medium term-strategy for SME development.

3

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

• The efforts to improve the legal and institutional framework for the business sector.
• The efforts to create a Small Business Development Agency.
Substantial emphasis on performance assessments has been placed in eliciting the views of
private SMEs on their past experience and perception of the key barriers to business and
new investment, and their assessment of progress in implementing policies to encourage
the development of SMEs.
Part of this improvement, according to national strategies is also the involvement of ICT
use in their business processes. One of the greatest projects involving SME and the use of
technology is SME training for ICT user.
SMEs can benefit either as producers of ICT or as users of ICT for purposes such as
increased productivity, faster communications and reaching new clients. However, it must
be noted at the outset that not all SMEs need to adopt ICT tools to the same degree of
sophistication. The most basic ICT tool is having communication capabilities through fixed
lines or mobile phones, whichever is more cost effective. SMEs may then use a personal
computer (PC) with basic software for simple information processing needs such as
producing text or keeping track of accounting items. Internet access enables SMEs to have
advanced communication capabilities such as email, web browsing and launching a
website. SMEs in manufacturing can benefit from more advanced ICT tools such as
Enterprise Resource Planning (ERP) or inventory management.
SME IN VLORA REGION
Whereas the majority of the region‘s enterprises (95 percent of the overall number) are
small ones with just 1-5 employees and only the remaining 5 percent employ more than 6
employees. Although there are only a few large companies with over 80 employees, they
actually employ 26,5 percent of the overall number of employees working in the region‘s
active enterprises. More people are employed in production, trade and service enterprises.
Table 2.2 below provides information about the active enterprises in the Region of Vlora.
Survey results
This study is focusedon the actual and potential use of Information and communication
Technologies, ICT). The goal is to study the use of the businesses, especially the Small and
Medium Enterprises, SME, since it is considered from a lot of authors in the field, as well
as from the directives of European Union Projects, that ICT is a powerful engine for
economic development in the region and in the local level.
The strategy of the study, includes the survey through structured questionnaires, to identify
the demand aspects of ICT. The users are businesses and the interviewee, managers and
owners of 127 SME-s are selected through a probability sample methodology, explained
thoroughly in the Anex 1. Even though , during the implementation it is combined for the
sake of the important information missing, with a judge methodology in only 15% of the
cases.
DESCRIPTIVE STATISTICS
It is easily seenthatthe types ofactivitiesof companies thatare partof the study
aremainlyinthe trade and servicessector, reflecting the distributionof businessesand
companiesin our country.

4

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Figure 1 Percentage of companies according to sector

Type of activity
5%

6%

Tourism

10%

Services
36%

39%

Gambeling
Trade (industrial goods
and food)

4%

Somebusiness characteristicsdirectlyreflect
their conditionsfor ICT use. Thus,
participation in agroup, having a network of suppliersor certification, are characteristicsthat
createconditionsfor
theneed
anddemandby
the
companiestouse,
not
justcomputersandICTequipment, but also for elements of Information systems, such as
databases, telecommunication networks, Electronic Data Interchange and e-commerce
technologies
Fig 2 shows that companies that are part of a group are in a small number, implying that
these companies may not demand for ICT in the near future. The data about local network
of suppliers, on the other hand, show that 59% of the businesses are part of such a network,
so they can build further relationships with their network, using the benefits that offer
Information Systems.
Figure 2 Characteristics relied to conditions for ICT use.

1%

Companies that are part of a
group
7%

Yes
No
No answer

92%

Local network of suppliers
2%
Yes

39%
59%

No
No answer

5

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

The study has shown a high nonresponse rate in most of the questions that have sensitive
information, such as the time of creation and declaration of yearly revenues. It remains
clear the problem that businesses have with giving information because of lack of
confidence in different state institutions, including research studies.
In relation with the demand trend for product/services of the companies interviewed, 45%
of the companies declare that their demand is stable, 33% have experienced a declining
demand, while only 20% declare rising demand for their product/services.
Figure 3 Demand for products/services of businesses

Past demand for
products/services
2%
33%

Raising

20%

Stable
45%

Declining
No answer

GENERAL INDICATORS

Animportant indicator forthe use oftechnologyin organizationsis the number
ofcomputers.Infactfrom the questionnaire wecan seethe percentage of theorganizations that
haveat least one computer, and aswe seethe percentageis higher, but notvery satisfying.
About75% of companies haveat least onecomputerormany devices,from whichonly61%
have PCs,only25% have notechnology. We seethatthe basictechnologyis widespreadin
organizations. But what comes next, since the numberof computers isonlyan initial
indication. Secondlyaboutthe varietyofICTequipment, we see that the numbersare deluded,
4% have aninternalserver(i.e.Usenetworking) and2% have iPhones, technologies that
today is used from companies in very modern networks, called cloud computing . Only
1% have other technologies, such as notebook, netbook, etc.
Figure 4 Companies according to type of ICT devices used

Type of ICT devices
PC

25%
2%

1%
1%
4%

Workstation
61%

Netbook
Internal server

1%

Smartphones

5%

6

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

TypesofInternetconnectionsare also anindicator oftechnologicaldevelopmentand the
needforcommunication andfast dataexchange. In fact they are an indicator for quality of
service provided and the type of activities that are supported from these connections.
Figure5 shows that the companieseitherhave noInternetconnection, 36%, orhave some
connection type with satisfactoryspeed levels suchasADSLservices, used in51% of
cases.Broadband technology, which hasthegreaterspeed, assuring so the quality of
connection,is far fromwidespread.A small part of companiesstillconnectedthrough the
modem.
Figure 5 Companies according to type of Internet connection

Type of Internet connection
2%

Broadband
ADSL

36%

DSL
51%

Modem
Cell phone

2%

Don't know
1%

No Internet connection

5% 3%

Networking technologiesare animportantindicatorwhen consideringnot just the spread
ofICTin
organizations,
butthefullexploitationofICT
toimpact
thebusiness
processesanddecision making.Here youcan see thatAlbanianbusinesseshave not yet
joinedthese levels, because66% of the respondentsdo nothavetechnologies that usenetwork
connections.
Figure 6 Network Technologies used by businesses

Type of technology (network) used
Web phone-calls

17%

Intranet

10%
66%

0%

Extranet

2%

Virtual Private Network

5%

SAAS
No Technology

7

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Another element ofthe use oftechnology inorder to increase theproductivityofthe
company'sactivitiesisthe Website.Today, thistechnologicaltoolisusednotsimplyandsolely
forinformationandpromotionof the company, butlargelyfor the realization ofbusiness
transactions, saving time, energy andbureaucracyin theprocess. Even in this case,there is
anabsence. The percentage ofcompanies witha website is verysmall comparedwith the
standards ofcompaniesin developed countries. Only15% of the interviewed companieshave
aWebsite.Thisis a figurein factthat has changedcompared withthe first phase ofthe
study,where the percentage ofsurveyedcompanieswith Website wasgreater. In the second
phase, the overall sample includes companies with a year revenue that categorizes them in
the big business, but their activities are mainly manufacturing businesses,oreven
tradeproductsthat
do
notdevelopthistypeofelectroniccommerceandfocuson
the
demandmainlyindomesticmarkets. Their activities include onlyimport of productsor raw
materials from foreign markets. If companies target the global marketplace and seek to
enlarge their activities, there are opportunities to use technology through the newest
modelsofelectronic business. Eventhose companiesthat have a Web site, use it inmost
ofthe casesforpromotionand only2of themforonlinetransactions.
Figure 7 Percentage of companies with Website

Companies with Web site
15%
Yes
85%

No

Figure 8 Companies using specific software to support their business processes

Business processes using specific software
1%

Accounting
6%

14%

15%

5%
8%

12%

Management control
Staff management
Purchase management

20%

7%
7%

5%

Operations management
Production technology
Inventory management
Shipments

0%

8

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

In relationwiththe use ofspecificsoftware to support business processes, we can saythatthe
small percentage ofcompanies which are included, use them mostly forthe management
ofpurchases andsales and less forfunctions likeaccountingandstaffmanagement.
Functionssuch as productionand operations do not use technology.
Opportunities for future use of ICT
Finally, despite the current low or high levels of different ICT, we asked about the
interviewed perceptions of the ICT value in different company activities.. They do not
consider technology as very important, in any of the activities. The largest impact is
estimated to be in the work efficiencies and reporting and control, while that's somewhat
less in the image and still less in cost.
Figure 9 The perceptions on ICT importance in business

Importance of ICT in company operations
ICT impact on costs
ICT Impact on image
Importance of Web-site
Reporting and monitoring
Labour eficency
0

0.5

1

1.5

2

2.5

3

3.5

4

These responses reaffirm that the stage of using ICT is low because such is the perception
on the value it has in the company.
CONCLUSIONS AND RECCOMMENDATIONS
Despitethe
challengesfacingAlbaniaandother
developingcountries,
computertechnologiesandotherICTshaveatremendous
potentialtohelp
overcomethem.Thisrequires notonlypublic sectorleadership, but also private sector
commitment.
Vlora region, as one of the biggest region in the country has lately experienced economic
development through some very important sectors in the economy such as Agriculture,
Tourism, Fishing, Trade of commercial goods. Vlora region supports its economic
development through the management of a lot of natural and cultural resources and
heritage.
Since SMEs constitute a very important part of the economy, from the viewpoint of the
number of enterprises, but also from the perspective of future developments, this study
tried to give the state of the art in regard of ICT spread and use within SMEs.
a. The greatest percentage of SMEs is part of trade, service and tourism
sectors. The recommendation here is the incitement of specific software

9

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

use, since these sectors, especially tourism, depend on the good
management of natural, cultural and human resources.
b. A very small part of companies are part of a group or have certifications for
their products, while a bigger number are part of a network of suppliers. It is
very important in this aspect, to incite SMEs for using the local suppliers
and for creating long-term relationships through ICT use, for
communication and data sharing through e-mail or Internet.
2. Types of technologies used are below the desired and appropriate level. Most of
the companies have only PCs, and a relatively high percentage does not use any
devices. They have Internet connections with ADSL services and their mobile
devices, but there are still businesses that connect through a modem.
a. The actual spread of computers and technology should be the beginningof a
more planned and useful approach to businesses, especially thinking of their
shortages or problems.
b. Encouriging the use of services of SMEs and companies in ICT sector such
as outsourcing companies will, not only help the proper development of
Information Systems and ICTs inside other sectors, but will help in the
development of the ICT sector itself in Vlora region.
c. Using social networks or other Internet platforms, as a tool for getting
clients or serving them better will help SMEs-s especially those in the
service sector and tourism. Appropriate use for business must bring more
revenues by satisfied clients as well as by more clients or more expensesto
the company.

References
Aidis, R. (2006), Laws and Customs: Entrepreneurship, Institutions and Gender During
Transition. SSEES Occasional Series, University College London, London.
Aidis and Sauka, Enterpreneurship in a changing environment: Analyzing impact of
transitional stages on SME development, Inter-RENT online publication, 2005.
Burns, P. (2001), Entrepreneurship and Small Business. Palgrave Macmillan.
Chacko J. G. ICT, SMEs and business development UNDP-APDIP, National Workshop
on Capacity Building in Public Policy issues of Internet Use for Business
Development in Asia and the Pacific, 15-16 August 2007, Phnom Penh,
Cambodia
Chilosi, A. (2001), Entrepreneurship and Transition. MOST 11:327 –357.
Dallago, B. (1997), The Economic System, Transition and Opportunities for
Entrepreneurship. Chapter 7, pp. 103-124 in Entrepreneurship and SMEs in
Transition Economies, The Visegrad Conference. Paris: OECD.
Wennekers, S. &amp; Thurik, R. (1999), Linking Entrepreneurship and Economic Growth.
Small Business Economics 13:27-55.

10

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Smallbone, D. &amp; Welter, F. (2001), The Distinctiveness of Entrepreneurship in Transition
Economies. Small Business Economics 16:249-62.

11

�</text>
                  </elementText>
                </elementTextContainer>
              </element>
            </elementContainer>
          </elementSet>
        </elementSetContainer>
      </file>
    </fileContainer>
    <elementSetContainer>
      <elementSet elementSetId="1">
        <name>Dublin Core</name>
        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
        <elementContainer>
          <element elementId="79">
            <name>Extent</name>
            <description>The size or duration of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13388">
                <text>1531</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13389">
                <text>ICT Use in Small and Medium Enterprises for  Development in Vlora Region</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="96">
            <name>Author</name>
            <description>Author</description>
            <elementTextContainer>
              <elementText elementTextId="13390">
                <text>KORDHA, Ermelinda
KLODIANA, Gorica
VELA, Fioralba
REZARTA, Brokaj</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="94">
            <name>Abstract</name>
            <description>A summary of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13391">
                <text>Republic of Albania, in its efforts to build a sustainable growth of the  country and the region, considers information and communication  technologies, (hereafter named ICT), as an essential tool with a major  impact in terms of building the information society.  According to the strategy document for ICT 2007-2013, a document of  Albanian government, ICT should be used in all business sectors as  transport, tourism, agriculture, environment, leisure, culture, etc. and to  contribute to the entire population.  Despite the challenges facing Albania and other developing countries,  computers and other ICTs have tremendous potential to help overcome  them. This requires not only public sector leadership, but also private  sector engagement. The strategy implementation in Albania has included  different actions regarding not only central and local administration, but  also private sector and businesses. Implementation, on the other hand  must be supported by regional and local level strategies and action. In this  context, the Pitagora project is one of the projects undertaken by different  actors in Albania and especially in Vlora Region to study the current use  and future possibilities of using ICT in Vlora Region. The purpose of this study is to focus on the use by businesses, especially  small and medium-sized businesses, SMEs, given that ICT is considered by  many authors as well as by orientations of the European Union, a powerful  engine for regional and local economic development.  On the other hand, as indicated above, the strategy of the study will  include surveys through structured questionnaires, to identify some very  important aspects of ICT use in SMEs.  The important indicators included in the survey are general data bout SME  in the region, and the ICT presence within organizations as well as ICT use,  in the light of their importance for regional development.  As the analyses show, the characteristics of SME and their business  operations affect the use of ICTs in this region. In fact, the low level of  cooperation in the value chain between clients and suppliers, small  number of operation abroad and types of sectors most developed in the  region create some opportunities for ICT use but also some challenges. The  use of specific software and the depth of use in ICT are some of the  solution recommended for the relatively low level of ICT use in the region.  Keywords: ICT Use, SME, Businesses, Economic Sector, Clients, Suppliers,  Effective Operations, Vlora Region.</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="45">
            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="13392">
                <text>International Burch University</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="40">
            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13393">
                <text>2013-05-10</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="97">
            <name>Keywords</name>
            <description>Keywords.</description>
            <elementTextContainer>
              <elementText elementTextId="13394">
                <text>Article
PeerReviewed</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="43">
            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
            <elementTextContainer>
              <elementText elementTextId="13395">
                <text>ISSN 978-9958-834-23-3     </text>
              </elementText>
            </elementTextContainer>
          </element>
        </elementContainer>
      </elementSet>
    </elementSetContainer>
  </item>
  <item itemId="1642" public="1" featured="0">
    <fileContainer>
      <file fileId="2278">
        <src>https://omeka.ibu.edu.ba/files/original/c026dd40ad4cb47c62c58ef8d1aba715.pdf</src>
        <authentication>bfc9acc18d39e354562f203050e0db45</authentication>
        <elementSetContainer>
          <elementSet elementSetId="4">
            <name>PDF Text</name>
            <description/>
            <elementContainer>
              <element elementId="52">
                <name>Text</name>
                <description/>
                <elementTextContainer>
                  <elementText elementTextId="13387">
                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Is a Regional Agreement among Balkan Countries
Applicable? A Time Series Analysis
Gelengül Kocaslan
İstanbul University, İstanbul, Turkey
kocaslan@İstanbul.edu.tr
Oguzhan Özçelebi
İstanbul University, İstanbul, Turkey
ogozc@İstanbul.edu.tr
Suna Muğan Ertugral
İstanbul University, İstanbul, Turkey
mugan@İstanbul.edu.tr
Statistics of Central Bank of Turkey and World Bank provide evidence for
the fact that the volume of trade of Turkey with Bulgaria, Romania and
Greece may have a positive effect on Turkey’s Economy even under the
circumstances of the recent financial crises. Thus, it is important to analyze
the impacts of foreign trade volume of Turkey with Bulgaria, Romania and
Greece on the real economic activity in Turkey. In this respect, we used
time series techniques to make inferences about the possible
consequences of regional economic integration. Empirical findings reveal
that Turkey may benefit from a regional economic integration between
these Balkan Countries.
Keywords: Regional Economic Integrations, Balkan Countries, Causality
Analysis.
JEL Codes: F10, F14, F15.

126

�</text>
                  </elementText>
                </elementTextContainer>
              </element>
            </elementContainer>
          </elementSet>
        </elementSetContainer>
      </file>
    </fileContainer>
    <elementSetContainer>
      <elementSet elementSetId="1">
        <name>Dublin Core</name>
        <description>The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.</description>
        <elementContainer>
          <element elementId="79">
            <name>Extent</name>
            <description>The size or duration of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13379">
                <text>1540</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13380">
                <text>Is a Regional Agreement among Balkan Countries  Applicable? A Time Series Analysis</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="96">
            <name>Author</name>
            <description>Author</description>
            <elementTextContainer>
              <elementText elementTextId="13381">
                <text>KOCASLAN, Gelengul
OZCELEBI, Oguzhan
MUGAN ERTUGRUL, Suna</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="94">
            <name>Abstract</name>
            <description>A summary of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="13382">
                <text>Statistics of Central Bank of Turkey and World Bank provide evidence for  the fact that the volume of trade of Turkey with Bulgaria, Romania and  Greece may have a positive effect on Turkey’s Economy even under the  circumstances of the recent financial crises. Thus, it is important to analyze  the impacts of foreign trade volume of Turkey with Bulgaria, Romania and  Greece on the real economic activity in Turkey. In this respect, we used  time series techniques to make inferences about the possible  consequences of regional economic integration. Empirical findings reveal  that Turkey may benefit from a regional economic integration between  these Balkan Countries.  Keywords: Regional Economic Integrations, Balkan Countries, Causality  Analysis.  JEL Codes: F10, F14, F15.</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="45">
            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="13383">
                <text>International Burch University</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="40">
            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="13384">
                <text>2013-05-10</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="97">
            <name>Keywords</name>
            <description>Keywords.</description>
            <elementTextContainer>
              <elementText elementTextId="13385">
                <text>Article
PeerReviewed</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="43">
            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
            <elementTextContainer>
              <elementText elementTextId="13386">
                <text>ISSN 2303-4564     </text>
              </elementText>
            </elementTextContainer>
          </element>
        </elementContainer>
      </elementSet>
    </elementSetContainer>
  </item>
</itemContainer>
