STRATEGIES FOR APPROPRIATE AND HELPFUL TEACHER RESPONSE TO STRESSFUL SITUATIONS CAUSED BY DISRUPTIVE STUDENTS IN THE CLASSROOM

Dublin Core

Title

STRATEGIES FOR APPROPRIATE AND HELPFUL TEACHER RESPONSE TO STRESSFUL SITUATIONS CAUSED BY DISRUPTIVE STUDENTS IN THE CLASSROOM

Author

Jakupi, Azra
Radosavlevikj, Neda
Matoska, Milica

Abstract

Whether you have been teaching for 20 years or you have just started your teaching career, there’s always a possibility you will have a student in your classroom with disruptive behavior. This behavior can go beyond the limits of what is considered to be acceptable in a learning environment. An obvious disruptive behavior is when the student verbally attacks, is late for class, experiences angry outbursts, social problems, etc. or simply rebels against something which is happening beyond the classroom door. However, very rarely are we, as teachers, aware of the possibility that the student might be having a mental health crisis. We, the Language Center within South East European University, have been encountering various stressful situations, while at the same time we are struggling for balance and finding an appropriate response for students’ complaints about grades, “unfair” treatment, the policy of the faculty, etc. Hence, the research will be done within the Language Center through interviews with the academic and administrative staff and the students as well as their supervision. In our presentation, the objectives are to present several strategies to deal with stressful situations which affect the entire learning environment, including the teacher him/herself, such as: defining the problem, the reason behind it, the time of occurrence, its impact, introducing metacommunication and early communication by setting early expectations, ways to stay calm when responding to a crisis event and setting limits. We will also explore basic principles related to classroom management and a variety of strategies for early intervention in order to create a dynamic learning environment that promotes learning safety.

Keywords

Conference or Workshop Item
PeerReviewed

Date

2014

Extent

3374