Information Systems Project Success Factors: Literature Review

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Information Systems Project Success Factors: Literature Review


Nermina Durmic


The purpose of this paper is to identify and collect most commonly discussed project
success factors in the context of information systems (IS) projects. Through the process of review of
88 books, relevant studies and scientific works 72 success factors were detected, with a total of 689
appearances, which are then classified into six factor groups: Planning, Project team, Project
management, Development, Customer, Project facilitation. The paper reveals that factors that were
recognized as the most critical ones for the success of information systems projects by majority of
authors belong first to Planning, and then to Project team and Project management groups of factors.
Findings in this paper are expected to serve as a valuable theoretical basis for future empirical
research of success and failure of projects in modern information technologies (IT) organizations,
and development of related IS project success models.


Project success, project success factors, information systems, literature review.




International Burch University, Sarajevo, Bosnia and Herzegovina


Journal of Natural Sciences and Engineering


January, 2020

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