279 10 3494 https://omeka.ibu.edu.ba/files/original/f6ccb4b18ec346117519ac727e6cc8f8.docx d0718aa794d422554a76a571d3c0da81 https://omeka.ibu.edu.ba/files/original/cab63a5c79660347969394a5b765daf4.pdf e7066fae4c532cd04870167163e150d7 PDF Text Text Forced Tax Collection: Bank Accounts` Blockage and Its Impact on Taxpayers` Fiscal Behavior in Albania Avenir Lleshanaku Epoka University Albania avenirlleshanaku@gmail.com Abstract: One of the big reforms in Albania regarding Tax issues was the abrogation of Law no. 8560, of 22 December 22, 1999 “For Tax Procedure in the Republic of Albania'' and the approval of new Law no. 9920, of May 19, 2008 with the same name and the Instruction no.24, date 02.09.2008 on “Tax Procedure in the Republic of Albania'' which both have the purpose to reduce informal economy and to improve the business climate in the country. By way of providing details on some issues, we will focus on the part of how this law determines the procedure of constringent precautions for a forced tax collection and mainly that of taxpayers` bank accounts blockage. The paper aims to shed light on if this procedure of constringent precautions help the purpose of this Law to reduce informal economy and to improve the business climate in the country or not. As a methodology we are going to give the evaluation of Albanian appication of the above mentioned Law and Instruction, being in incompliance with other parts of regulations and blocking orders themselves. Keywords: tax procedures, bank accounts` blockage, constringent precautions. 131 �131 � Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Extent The size or duration of the resource. 2594 Title A name given to the resource Forced Tax Collection: Bank Accounts` Blockage and Its Impact on Taxpayers` Fiscal Behavior in Albania Author Author LLESHANAKU, Avenir Abstract A summary of the resource. One of the big reforms in Albania regarding Tax issues was the abrogation of Law no. 8560, of 22 December 22, 1999 “For Tax Procedure in the Republic of Albania'' and the approval of new Law no. 9920, of May 19, 2008 with the same name and the Instruction no.24, date 02.09.2008 on “Tax Procedure in the Republic of Albania'' which both have the purpose to reduce informal economy and to improve the business climate in the country. By way of providing details on some issues, we will focus on the part of how this law determines the procedure of constringent precautions for a forced tax collection and mainly that of taxpayers` bank accounts blockage. The paper aims to shed light on if this procedure of constringent precautions help the purpose of this Law to reduce informal economy and to improve the business climate in the country or not. As a methodology we are going to give the evaluation of Albanian appication of the above mentioned Law and Instruction, being in incompliance with other parts of regulations and blocking orders themselves. Keywords: tax procedures, bank accounts` blockage, constringent precautions. Publisher An entity responsible for making the resource available International Burch University Date A point or period of time associated with an event in the lifecycle of the resource 2014-04 Keywords Keywords. Article PeerReviewed Identifier An unambiguous reference to the resource within a given context ISSN 2303-4564 H Social Sciences (General) https://omeka.ibu.edu.ba/files/original/3f8aa0594c75ebcdfb67fedd181a088f.docx 4895f8f6245642db46bf096f3f321b5b https://omeka.ibu.edu.ba/files/original/e43d64c5fc1200df35bcb01d0f9b8ac0.pdf 7a6fd39d92b126d6dec3b71d7e5a646d PDF Text Text Measures of Customer Satisfaction in the Usage of Accounting Software Programs İhsan Yıldıztekin Atatürk University Turkey ihsan@atauni.edu.tr Reşat Karcıoğlu Atatürk University Turkey rkarci@atauni.edu.tr Ersin Kurnaz Atatürk University Turkey ekurnaz@atauni.edu.tr Abstract: Businesses can obtain their operational results more accurate and faster with the rapid changes and development in information technology. The Accounting Office Software Programs which are used by the accounting department of corporations and private accounting offices are also information technology products. Users’ access more accurate information more easily by the help of these computer assisted programs. Thus, obtained financial reports and other outputs will help business managers to take better decision. The purpose of this study is to determine whether professional accountants are satisfied with the accounting software they use in regular basis. For this purpose, a questionnaire was applied to Accountants and Financial Advisors registered in Erzurum Chamber of Certified Public Accountants in the province of Erzurum. The data obtained from the questionnaire was analyzed using the Statistical Package for Social Science for Windows (SPSS 20.0) program. In conclusion, professional accountants generally satisfied with the accounting software they use, except a few issues. Keywords: Information, Information Technology, Accounting Package Programs, Customer Satisfaction, Accounting Information Systems. 113 �113 � Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Extent The size or duration of the resource. 2572 Title A name given to the resource Measures of Customer Satisfaction in the Usage of Accounting Software Programs Author Author KURNAZ, Ersin YILDITEKIN, Ihsan KARCIOGLU, Resat Abstract A summary of the resource. Businesses can obtain their operational results more accurate and faster with the rapid changes and development in information technology. The Accounting Office Software Programs which are used by the accounting department of corporations and private accounting offices are also information technology products. Users’ access more accurate information more easily by the help of these computer assisted programs. Thus, obtained financial reports and other outputs will help business managers to take better decision. The purpose of this study is to determine whether professional accountants are satisfied with the accounting software they use in regular basis. For this purpose, a questionnaire was applied to Accountants and Financial Advisors registered in Erzurum Chamber of Certified Public Accountants in the province of Erzurum. The data obtained from the questionnaire was analyzed using the Statistical Package for Social Science for Windows (SPSS 20.0) program. In conclusion, professional accountants generally satisfied with the accounting software they use, except a few issues. Keywords: Information, Information Technology, Accounting Package Programs, Customer Satisfaction, Accounting Information Systems. Publisher An entity responsible for making the resource available International Burch University Date A point or period of time associated with an event in the lifecycle of the resource 2014-04 Keywords Keywords. Article PeerReviewed Identifier An unambiguous reference to the resource within a given context ISSN 2303-4564 H Social Sciences (General) https://omeka.ibu.edu.ba/files/original/36eadd2ac59416ecd5d74520e7cf225c.docx afffe906700c3ace6eb91d23ee190f9c https://omeka.ibu.edu.ba/files/original/b2c2bdb350a3e89a466e080c4d1fd2e3.pdf a6a46f37935fa1f9dd27b31f74af9f66 PDF Text Text The Comparison of Financial Performance of Intermediary Firms Traded On Istanbul Stock Exchange by Using Topsis Method Ersin Kurnaz Atatürk University Turkey ekurnaz@atauni.edu.tr Reşat Karcıoğlu Atatürk University Turkey rkarci@atauni.edu.tr İhsan Yıldıztekin Atatürk University Turkey ihsan@atauni.edu.tr Abstract: Intermediary firms are authorized by the Board of Capital Markets to do capital market operations on the behalf of the investors in the capital markets. Brokerage firms provide services to the investors and are joint-stock companies. These institutions undertake the intermediary position between investors and capital market and also inform the investors about the capital market movements. The shifting of the boundaries of the capital markets, economic globalization and increasing institutionalization has increased the importance of these institutions. In this study by using the financial statements of the five intermediary firms which are traded on the Istanbul Stock Exchange and classified as 'Intermediaries Institutions' under the Public Disclosure Platform, the financial performance of these companies will be analyzed with the TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) method. Firstly financial ratios will be determined and then ratio analysis will be used in the financial performance measurement. Financial ratios will be calculated separately for each firm. These calculated ratios will be converted to a single score which shows the overall company performance by using the TOPSIS method. Finally, according to the scores show company performance the performance of companies will be ranked. In the study, for the period of 2009 2012 financial performance which comprises the four period’s comparisons will be done between the results obtained. Keywords: Brokerage Firms, Performance Analysis, Financial Ratios, TOPSIS Method. 112 �112 � Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Extent The size or duration of the resource. 2557 Title A name given to the resource The Comparison of Financial Performance of Intermediary Firms Traded On Istanbul Stock Exchange by Using Topsis Method Author Author KURNAZ, Ersin KARCIOGLU, Resat YILDIZTEKIN, Ihsan Abstract A summary of the resource. Intermediary firms are authorized by the Board of Capital Markets to do capital market operations on the behalf of the investors in the capital markets. Brokerage firms provide services to the investors and are joint-stock companies. These institutions undertake the intermediary position between investors and capital market and also inform the investors about the capital market movements. The shifting of the boundaries of the capital markets, economic globalization and increasing institutionalization has increased the importance of these institutions. In this study by using the financial statements of the five intermediary firms which are traded on the Istanbul Stock Exchange and classified as 'Intermediaries Institutions' under the Public Disclosure Platform, the financial performance of these companies will be analyzed with the TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) method. Firstly financial ratios will be determined and then ratio analysis will be used in the financial performance measurement. Financial ratios will be calculated separately for each firm. These calculated ratios will be converted to a single score which shows the overall company performance by using the TOPSIS method. Finally, according to the scores show company performance the performance of companies will be ranked. In the study, for the period of 2009 - 2012 financial performance which comprises the four period’s comparisons will be done between the results obtained. Keywords: Brokerage Firms, Performance Analysis, Financial Ratios, TOPSIS Method.   Publisher An entity responsible for making the resource available International Burch University Date A point or period of time associated with an event in the lifecycle of the resource 2014-04 Keywords Keywords. Article PeerReviewed Identifier An unambiguous reference to the resource within a given context ISSN 2303-4564 H Social Sciences (General) https://omeka.ibu.edu.ba/files/original/8ca6e636c967862583d6a8e459f42784.docx 94f7b7de5199f47413f29a1c82682497 https://omeka.ibu.edu.ba/files/original/5297a733c8e798748971b629342ab4ff.pdf 6cc51d471526b58e6e21a460a8371aba PDF Text Text [Type text] Analyzing Entrepreneurial Orientation of SMEs: Evidence from Albania Alba Kruja (Demneri) Epoka University Albania akruja@epoka.edu.al Abstract: Entrepreneurship and its role on the growth of the country was one of the main discussed topics during the first half 20th century. The discussion during the second half of the century shifted to the analysis of the entrepreneurial orientation and factors affecting entrepreneurial behavior of the firms. The research conducted on many developed countries revealed that there is a positive relationship between entrepreneurial orientation and firm performance. Albania is a developing country which has only a twenty year period of open market economy. This paper analyses the role of entrepreneurial orientation and its components on the growth orientation of Albanian SMEs. The entrepreneurial orientation components included in this study are: innovation, risk-taking, proactiveness, and autonomy. The data used in the study are primary data collected during September-December 2013 through the questionnaire distributed to 60 Albanian SMEs operating in its capital city of Tirana. The methodology used for the analysis of the data is multiple regression analysis. The analysis revealed that higher level of entrepreneurial orientation resulted in higher level of SMEs growth orientation and performance. In further studies a new dimension of the entrepreneurial orientation proposed to be investigated whether it has or not a positive impact on SMEs performance is collaborative orientation between SMEs, research institutions and government. Keywords: Entrepreneurial Orientation, SME-s, Growth Orientation, Albania, Regression Analysis. 161 �[Type text] 161 � Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Extent The size or duration of the resource. 2629 Title A name given to the resource Analyzing Entrepreneurial Orientation of SMEs: Evidence from Albania Author Author KRUJA, Alba Abstract A summary of the resource. Entrepreneurship and its role on the growth of the country was one of the main discussed topics during the first half 20th century. The discussion during the second half of the century shifted to the analysis of the entrepreneurial orientation and factors affecting entrepreneurial behavior of the firms. The research conducted on many developed countries revealed that there is a positive relationship between entrepreneurial orientation and firm performance. Albania is a developing country which has only a twenty year period of open market economy. This paper analyses the role of entrepreneurial orientation and its components on the growth orientation of Albanian SMEs. The entrepreneurial orientation components included in this study are: innovation, risk-taking, proactiveness, and autonomy. The data used in the study are primary data collected during September-December 2013 through the questionnaire distributed to 60 Albanian SMEs operating in its capital city of Tirana. The methodology used for the analysis of the data is multiple regression analysis. The analysis revealed that higher level of entrepreneurial orientation resulted in higher level of SMEs growth orientation and performance. In further studies a new dimension of the entrepreneurial orientation proposed to be investigated whether it has or not a positive impact on SMEs performance is collaborative orientation between SMEs, research institutions and government. Keywords: Entrepreneurial Orientation, SME-s, Growth Orientation, Albania, Regression Analysis. The research is theoretical. We will do the comparison between definition of the IT Function and actual implementation in practice on International Burch University, also applied managerial models. The results of the study can be the useful resource for future research and help better practical implementation of IT center support at International Burch University. Keywords: higher educational institution, IT center, administrative and academic staff. Publisher An entity responsible for making the resource available International Burch University Date A point or period of time associated with an event in the lifecycle of the resource 2014-04 Keywords Keywords. Article PeerReviewed Identifier An unambiguous reference to the resource within a given context ISSN 2303-4564 H Social Sciences (General) https://omeka.ibu.edu.ba/files/original/61853306bfe666b8fcbe641e127475c1.docx 4895f8f6245642db46bf096f3f321b5b https://omeka.ibu.edu.ba/files/original/033b8224712d11fc4ff0133dd26a96c9.pdf 7a6fd39d92b126d6dec3b71d7e5a646d PDF Text Text Measures of Customer Satisfaction in the Usage of Accounting Software Programs İhsan Yıldıztekin Atatürk University Turkey ihsan@atauni.edu.tr Reşat Karcıoğlu Atatürk University Turkey rkarci@atauni.edu.tr Ersin Kurnaz Atatürk University Turkey ekurnaz@atauni.edu.tr Abstract: Businesses can obtain their operational results more accurate and faster with the rapid changes and development in information technology. The Accounting Office Software Programs which are used by the accounting department of corporations and private accounting offices are also information technology products. Users’ access more accurate information more easily by the help of these computer assisted programs. Thus, obtained financial reports and other outputs will help business managers to take better decision. The purpose of this study is to determine whether professional accountants are satisfied with the accounting software they use in regular basis. For this purpose, a questionnaire was applied to Accountants and Financial Advisors registered in Erzurum Chamber of Certified Public Accountants in the province of Erzurum. The data obtained from the questionnaire was analyzed using the Statistical Package for Social Science for Windows (SPSS 20.0) program. In conclusion, professional accountants generally satisfied with the accounting software they use, except a few issues. Keywords: Information, Information Technology, Accounting Package Programs, Customer Satisfaction, Accounting Information Systems. 113 �113 � Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Extent The size or duration of the resource. 2574 Title A name given to the resource Overview and Development Perspectives of SME Banking, With a Focus on Bosnia And Herzegovina Author Author KOZAREVIĆ, Emira KOKOROVIĆ JUKAN, Meldina SOFTIĆ, Amra Abstract A summary of the resource. Small and midsized enterprises (SMEs) represent the primary moving mechanism of new jobs creation and increase of gross domestic product. They are the foundation of European economy and their contribution for achieving the European Union strategies for sustainable growth. Fostering development and growth of SMEs is a priority among the goals of national economies for developed countries of the world as well as for countries in transition. Financial system plays important role for achieving these goals with a main purpose of preserving the stability of national economy. For the last few years, the main focus of the financial system towards real sectors is expanding. From the market observed as to complex for risk management, SME sector became strategic goal for financial institutions worldwide. Due to the information technologies development, banking sector is increasing its support for development and growth of SMEs through the increase of financial support and also through the consulting services as a response to the challenges faced by this sector. This paper has two main objectives. The first one is point out the importance of SME banking, as the important contributor to bank profitability, in developed part of the world(focusing on the USA and EU) and in some countries of Western Balkans. The second objective is to investigate the level of SME banking development in Bosnia and Herzegovina. Using a structured questionnaire, in this paper authors will discuss perceptions of banking sector in B&H towards their orientation to SME sector and futures plans for their support as well as managing credit risk associated with financing SME sector. Keywords: financial system, small and medium enterprises (SMEs), SME banking, comparative experiences, Bosnia and Herzegovina.   Publisher An entity responsible for making the resource available International Burch University Date A point or period of time associated with an event in the lifecycle of the resource 2014-04 Keywords Keywords. Article PeerReviewed Identifier An unambiguous reference to the resource within a given context ISSN 2303-4564 H Social Sciences (General) https://omeka.ibu.edu.ba/files/original/6d095bc91d890384ec432d278337f0e0.docx 15ce27da32c5f45f5f85ba77e83a7aa3 https://omeka.ibu.edu.ba/files/original/87ce3602dfc26ab77a51d27b94c66c50.pdf 180a28747bc51ed8dee35b0790343afa PDF Text Text Foreign Direct Investments in Bosnia and Herzegovina Mirhat Kolašinac International Burch University Bosnia and Herzegovina mirhat.kolasinac@yahoo.com Uğur Ergün International Burch University Bosnia and Herzegovina ugur.ergun@ibu.edu.ba Abstract: Foreign direct investment (FDI) is a capital investment in a particular company abroad that acquire ownership control over the enterprise. The main objective of the study is to explore the problems of foreign direct investments in B&H and to explore the reasons why foreign investors should invest in B&H. This research gives better insight current and historical trend of FDI in Bosnia and Herzegovina. Foreign direct investments are of great importance for economic growth and development of developing countries and countries in transition like Bosnia and Herzegovina. Benefit from foreign direct investments has all the investors and the country in which he invested. This paper presents the role and importance of foreign direct investment in Bosnia and Herzegovina. According to data, investments in Bosnia and Herzegovina are increasing every year. It positively affects the economic situation in our country. For purpose of the study author will give detail explanation of foreign direct investment. Research questions will be based on foreign company and investors which invest in B&H, and in which sector are they investing. The next question is how the policies can attract foreign direct investments and which countries are the most investors in Bosnia and Herzegovina. What are the problems faced by foreign investors and how policy can address these issues in order to facilitate them and attract more foreign investment. Based on the collected data and financial statements there will be show the current situation in Bosnia and Herzegovina related with foreign investment. In the research there will be compared B&H with countries in the region. Whether Bosnia and Herzegovina has advantages compared to Serbia and Croatia. Which of these countries has the most foreign investment? As a conclusion of this paper, analysis will show how are important foreign investment for economic development of Bosnia and Herzegovina, and what is necessary for B&H to change in order to attract a large number of foreign investments. Keywords: Foreign direct investment (FDI), transition, Bosnia and Herzegovina, economic growth, policy. 126 �126 � Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Extent The size or duration of the resource. 2589 Title A name given to the resource Foreign Direct Investments in Bosnia and Herzegovina Author Author KOLAŠINAC, Mirhat ERGUN, Ugur Abstract A summary of the resource. Foreign direct investment (FDI) is a capital investment in a particular company abroad that acquire ownership control over the enterprise. The main objective of the study is to explore the problems of foreign direct investments in B&H and to explore the reasons why foreign investors should invest in B&H. This research gives better insight current and historical trend of FDI in Bosnia and Herzegovina. Foreign direct investments are of great importance for economic growth and development of developing countries and countries in transition like Bosnia and Herzegovina. Benefit from foreign direct investments has all the investors and the country in which he invested. This paper presents the role and importance of foreign direct investment in Bosnia and Herzegovina. According to data, investments in Bosnia and Herzegovina are increasing every year. It positively affects the economic situation in our country. For purpose of the study author will give detail explanation of foreign direct investment. Research questions will be based on foreign company and investors which invest in B&H, and in which sector are they investing. The next question is how the policies can attract foreign direct investments and which countries are the most investors in Bosnia and Herzegovina. What are the problems faced by foreign investors and how policy can address these issues in order to facilitate them and attract more foreign investment. Based on the collected data and financial statements there will be show the current situation in Bosnia and Herzegovina related with foreign investment. In the research there will be compared B&H with countries in the region. Whether Bosnia and Herzegovina has advantages compared to Serbia and Croatia. Which of these countries has the most foreign investment? As a conclusion of this paper, analysis will show how are important foreign investment for economic development of Bosnia and Herzegovina, and what is necessary for B&H to change in order to attract a large number of foreign investments. Keywords: Foreign direct investment (FDI), transition, Bosnia and Herzegovina, economic growth, policy. Publisher An entity responsible for making the resource available International Burch University Date A point or period of time associated with an event in the lifecycle of the resource 2014-04 Keywords Keywords. Article PeerReviewed Identifier An unambiguous reference to the resource within a given context ISSN 2303-4564 H Social Sciences (General) https://omeka.ibu.edu.ba/files/original/e64c9ec02d74eb3b261292e08bbf9dfc.docx 49a8d073757220a7994ff3c85023f41a https://omeka.ibu.edu.ba/files/original/6139818f0179361d0d37bc40e70764ab.pdf d42faff033d95680de52df3351e97d6c PDF Text Text The Importance of Vocational Education in Employment: A Study on the Students of Food and Beverage Management Emel Memis Kocaman Gaziosmanpaşa University Turkey ememis4@hotmail.com Mehmet Kocaman Gaziosmanpaşa University Turkey mehmet.kocaman@gop.edu.tr Abstract: The service sector is made up of industries that requite vigorous efforts. Therefore a labor force that is equipped with theoretical knowledge and application skills makes great contributions to the quality of businesses, since individuals’ attaining professional competence is greatly contributed to by the education which they received in school and are strengthened by the practices at work. Food and beverage management departments have given undergraduate education since 2005 in Turkey in order to meet the demands for qualified managers in food and beverage businesses in the service sector. This study aims to determine the working conditions of the students of food and beverage management in the sector throughout their education. The study included 145 undergraduate students. The number of students working in bars increases with grade and the students who had education in the kitchen department of vocational high schools had the highest number of students working in the kitchen in the sector. The working period of men were determined to be higher and the students who did not receive vocational education in high school were determined to have shorter working periods. The study concluded that the students had working experiences in different departments of sector throughout their education and businesses are inclined to employ individuals with educational backgrounds in this field. Keywords: Service sector, tourism, employment, vocational education. 152 �152 � Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Extent The size or duration of the resource. 2613 Title A name given to the resource The Importance of Vocational Education in Employment: A Study on the Students of Food and Beverage Management Author Author KOCAMAN, Emil Memis KOCAMAN, Mehmet Abstract A summary of the resource. The service sector is made up of industries that requite vigorous efforts. Therefore a labor force that is equipped with theoretical knowledge and application skills makes great contributions to the quality of businesses, since individuals’ attaining professional competence is greatly contributed to by the education which they received in school and are strengthened by the practices at work. Food and beverage management departments have given undergraduate education since 2005 in Turkey in order to meet the demands for qualified managers in food and beverage businesses in the service sector. This study aims to determine the working conditions of the students of food and beverage management in the sector throughout their education. The study included 145 undergraduate students. The number of students working in bars increases with grade and the students who had education in the kitchen department of vocational high schools had the highest number of students working in the kitchen in the sector. The working period of men were determined to be higher and the students who did not receive vocational education in high school were determined to have shorter working periods. The study concluded that the students had working experiences in different departments of sector throughout their education and businesses are inclined to employ individuals with educational backgrounds in this field. Keywords: Service sector, tourism, employment, vocational education. Publisher An entity responsible for making the resource available International Burch University Date A point or period of time associated with an event in the lifecycle of the resource 2014-04 Keywords Keywords. Article PeerReviewed Identifier An unambiguous reference to the resource within a given context ISSN 2303-4564 H Social Sciences (General) https://omeka.ibu.edu.ba/files/original/8821dae4773abf541afd3d535d8f6ccb.docx e2893aaa809eb6e965f58a8d03107a01 https://omeka.ibu.edu.ba/files/original/c56378b258d99dd73464fae0597c7176.pdf 4e06f7f56b922f7b6a21a9146548d582 PDF Text Text Application of project management tools and techniques in an IT company in Bosnia and Herzegovina Emil Klapija International Burch University Bosnia and Herzegovina emil.klapija@gmail.com Abstract: In a modern business environment, work is often segmented into activities having a well-defined objective and a limited duration period. These activities are referred to as projects. Projects are categorized in several ways and according to various disciplines. This paper will introduce a notion of projects and project management in a developing area of information systems. Even though the basis remains the same, IS projects differ in many ways when compared to the so called “standard” projects due to a swift change in technology and the fact that a vast majority of products are intangible. Therefore, to manage such projects becomes a complex task. There are various tools and techniques that are being applied to IS projects in order to keep track of a changing environment. This paper will cover numerous facets of IS project management and how they are being applied in IS projects. Although project management cannot guarantee success, it most certainly aids managers as well as developers, analysts and technical staff completes their tasks in time. It also facilitates quality checks and employee tracking for further task monitoring and baseline planning. To assure a quality analysis, this paper will cover relevant literature such as the one approved by the Project Management Institute and the Association for Project Management to scrutinize tools and techniques used worldwide in IS project management and review how they apply to a specific IT company in Bosnia and Herzegovina. Finally, based on a thorough, objective evaluation a conclusion will be drawn to reflect the implementation of suggested tools and techniques. Keywords: project management, tools, techniques, manager. 146 �146 � Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Extent The size or duration of the resource. 2609 Title A name given to the resource Application of project management tools and techniques in an IT company in Bosnia and Herzegovina Author Author KLAPIJA, Emil Abstract A summary of the resource. In a modern business environment, work is often segmented into activities having a well-defined objective and a limited duration period. These activities are referred to as projects. Projects are categorized in several ways and according to various disciplines. This paper will introduce a notion of projects and project management in a developing area of information systems. Even though the basis remains the same, IS projects differ in many ways when compared to the so called “standard” projects due to a swift change in technology and the fact that a vast majority of products are intangible. Therefore, to manage such projects becomes a complex task. There are various tools and techniques that are being applied to IS projects in order to keep track of a changing environment. This paper will cover numerous facets of IS project management and how they are being applied in IS projects. Although project management cannot guarantee success, it most certainly aids managers as well as developers, analysts and technical staff completes their tasks in time. It also facilitates quality checks and employee tracking for further task monitoring and baseline planning. To assure a quality analysis, this paper will cover relevant literature such as the one approved by the Project Management Institute and the Association for Project Management to scrutinize tools and techniques used worldwide in IS project management and review how they apply to a specific IT company in Bosnia and Herzegovina. Finally, based on a thorough, objective evaluation a conclusion will be drawn to reflect the implementation of suggested tools and techniques. Keywords: project management, tools, techniques, manager.   Publisher An entity responsible for making the resource available International Burch University Date A point or period of time associated with an event in the lifecycle of the resource 2014-04 Keywords Keywords. Article PeerReviewed Identifier An unambiguous reference to the resource within a given context ISSN 2303-4564 H Social Sciences (General) https://omeka.ibu.edu.ba/files/original/a95030a55e4f8d0ab5252f2bf45fe931.docx 2cb598eaa7b514fefb8e5155e2ee344c https://omeka.ibu.edu.ba/files/original/78f24021ebec4be0d048f2f5dacb5639.pdf 8e8ae2de3a658aaab9751ee2300bbe76 PDF Text Text Cost Efficiency and Risk Analysis in Bosnia and Herzegovina Banking compared to other countries after and during the Economic Crisis Belma Kevro International Burch University Bosnia and Herzegovina belmiic@hotmail.com Ali Goksu International Burch University Bosnia and Herzegovina ali.goksu@ibu.edu.ba Abstract: This research aims to give better insight in efficiency and risk analysis in the banking sector of Bosnia and Herzegovina. The type of struggles the banking sector faces during an economic recession is introduced. Relations between risk and business models are analyzed for periods of financial crisis, which are the 2007-2008 years. Business models are an important part of an organization, it is the way an organizations creates, delivers and captures value. In the banking sector this might not be the case. We will discuss if the business model of a bank has a huge impact on cost efficiency and risk. The primary aim is to provide proof that BM has nonlinear effect on banks with higher risk. Comparison and contrasts between Ziraat Bank in Bosnia and Herzegovina and Ziraat Bank in Turkey is stated in the study. For the purposes of this study, author takes in account statistical information and annual reports of both banks as well as BM of each bank. Financial statements of the recession years help analyze which bank was detected with more struggles during these crisis years and whose business model had effect (if any) on helping overcome these struggles. Comparison of deposits to loans figures is done in several structural aspects. It provides an answer whether "Do business models matter?” The proof that institutions with higher risk exposure have less capital, larger size, greater reliance on shortterm market funding, and aggressive credit growth is interpreted in the study. Using the model regression analysis, which is a statistical process for estimating the relationships among variables shows that the impact of business models is highly non-linear. The level of risk the bank faces is more dependent to loan growth, customer deposits and market funding than to BM. A stronger customer deposit base is more effective in reducing danger for the riskier banks compared to the less risky banks. Keywords: efficiency, risk analysis, economic recession, regression analysis, business models (BM). 127 �127 � Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Extent The size or duration of the resource. 2590 Title A name given to the resource Cost Efficiency and Risk Analysis in Bosnia and Herzegovina Banking compared to other countries after and during the Economic Crisis Author Author KEVRO, Belma GOKSU, Ali Abstract A summary of the resource. This research aims to give better insight in efficiency and risk analysis in the banking sector of Bosnia and Herzegovina. The type of struggles the banking sector faces during an economic recession is introduced. Relations between risk and business models are analyzed for periods of financial crisis, which are the 2007-2008 years. Business models are an important part of an organization, it is the way an organizations creates, delivers and captures value. In the banking sector this might not be the case. We will discuss if the business model of a bank has a huge impact on cost efficiency and risk. The primary aim is to provide proof that BM has non-linear effect on banks with higher risk. Comparison and contrasts between Ziraat Bank in Bosnia and Herzegovina and Ziraat Bank in Turkey is stated in the study. For the purposes of this study, author takes in account statistical information and annual reports of both banks as well as BM of each bank. Financial statements of the recession years help analyze which bank was detected with more struggles during these crisis years and whose business model had effect (if any) on helping overcome these struggles. Comparison of deposits to loans figures is done in several structural aspects. It provides an answer whether "Do business models matter?” The proof that institutions with higher risk exposure have less capital, larger size, greater reliance on short-term market funding, and aggressive credit growth is interpreted in the study. Using the model - regression analysis, which is a statistical process for estimating the relationships among variables shows that the impact of business models is highly non-linear. The level of risk the bank faces is more dependent to loan growth, customer deposits and market funding than to BM. A stronger customer deposit base is more effective in reducing danger for the riskier banks compared to the less risky banks. Keywords: efficiency, risk analysis, economic recession, regression analysis, business models (BM).   Publisher An entity responsible for making the resource available International Burch University Date A point or period of time associated with an event in the lifecycle of the resource 2014-04 Keywords Keywords. Article PeerReviewed Identifier An unambiguous reference to the resource within a given context ISSN 2303-4564 H Social Sciences (General) https://omeka.ibu.edu.ba/files/original/346a18afc3585f447635a4db00501742.docx b8854b6a567eafd67a6bed7f6ebec5dd https://omeka.ibu.edu.ba/files/original/753692afd7f9f3cc6a1bf1d2250a2749.pdf 0c47d87140d00b39ab20d0f89c900f9e PDF Text Text Solvency II - A Need or an Obligation? Armanda Keqi Epoka University Albania akeqi@epoka.edu.al Urmat Ryskulov Epoka University Albania uryskulov@epoka.edu.al Abstract: The role of the insurance sector has grown tremendously in the last twenty years, thus increasing the need for unification of rules for supervising the activities of insurance companies. In response to the increasing complexity of the financial services market, the European Commission drafted the Solvency II project, which will be implemented on 1 January 2016. For all the advantages that brings to insurance companies, for the insurance sector and the economy in general, the implementation of Solvency II is binding unless necessary. This paper summarizes the factors that make the necessary amendment of the directive Solvency I and a brief description of the most important elements of Solvency II directive: structure with three pillars of Solvency II and economic methods for calculating risk-based capital required. A program of Solvency II managed and delegated properly, will provide real competitive advantage for insurance companies. Keywords: Solvency II, insurance sector, economic methods, advantages. 111 �111 � Dublin Core The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/. Extent The size or duration of the resource. 2556 Title A name given to the resource Solvency II - A Need or an Obligation? Author Author KEQI, Armanda RYSKULOV, Urmat Abstract A summary of the resource. The role of the insurance sector has grown tremendously in the last twenty years, thus increasing the need for unification of rules for supervising the activities of insurance companies. In response to the increasing complexity of the financial services market, the European Commission drafted the Solvency II project, which will be implemented on 1 January 2016. For all the advantages that brings to insurance companies, for the insurance sector and the economy in general, the implementation of Solvency II is binding unless necessary. This paper summarizes the factors that make the necessary amendment of the directive Solvency I and a brief description of the most important elements of Solvency II directive: structure with three pillars of Solvency II and economic methods for calculating risk-based capital required. A program of Solvency II managed and delegated properly, will provide real competitive advantage for insurance companies. Keywords: Solvency II, insurance sector, economic methods, advantages. Publisher An entity responsible for making the resource available International Burch University Date A point or period of time associated with an event in the lifecycle of the resource 2014-04 Keywords Keywords. Article PeerReviewed Identifier An unambiguous reference to the resource within a given context ISSN 2303-4564 H Social Sciences (General)