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                    <text>1st International Conference on Foreign Language Teaching and Applied Linguistics
May 5-7 2011 Sarajevo

Modal and Modality Notion of Complex Predicate
in German and Bosnian Languages
Assistant Professor Dr. Memnuna Hasanica
Department of German Language and Literature
Faculty of Education in Zenica
University of Zenica
memnunahasanica@gmail.com
Amela ģurkoviĤ, MA
acurkovic@web.de
Abstrat: The aim of the paper is to highlight by contrastive approach broad issues of
indicative and modal categories in German as target language and in Bosnian language. A
number of examples of complex predicates in both languages were presented with the method
of contrastive analysis with emphasis on the modality. It was found that the Bosnian auxiliary
verbs are not always able to credibly convey all the nuances of meaning of German auxiliary
verbs that are used to express modal and modality notion in general. In addition, other
language categories in Bosnian language contribute to express modal and modality notion
such as adjectives, adverbs, conjunctions, subordinate clause or some other syntactic
structures. It was also important to show the comparison and the use of the verb tense and the
mood in German and Bosnian. Auxiliary modal verbs used to express modality in German
usually stand in present tense and past tense, while in Bosnian language such verbs stand
mainly in present tense and perfect tense. When it comes to the mood, indicative and
subjunctive are most frequently used in German and indicative and ―potencijal‖ verb form
(for the expression of will) in Bosnian language.
Key Words: modality, mode, modus, desire, intention, necessity ...

Introduction
The present paper presents a research of categories of modality and the modality of complex predicates
in German and Bosnian language. It is a complex case study, which raises the question of a clear definition of
these categories at the level of specific languages, and on the general linguistic level. In relation to this, bringing
together modal categories with categories of modality proved to be a necessary starting point. In the linguistic
literature so far, the verb and the linguistic issues around the verb certainly play a very important role. It is not
surprising that, despite all efforts that are invested in that sense, it has been difficult to come up with definite
solutions in some segments of research of the function of the verb, and of the verb linkages and relationships
within the structure of these languages. Theoretical explanation of the posed question we will try to shed light on
previous research to the suggested topic and will try to find an answer to the so far unresolved or partially posed
questions. As the verbs make up about a quarter of German vocabulary and as the verb is the structural center of
the sentence, which determines the number and type of constituents, the study the verbal categories according to
their use in a given language always plays a special role in linguistic studies.

Overview of research of modal and modality concepts
How the concepts of probability, possibility, necessity, belief, etc. are expressed and adopted in
human language, are
just some
of
the questions that
are
posed in terms of
their
analysis and explanations. Understanding and description
of
the mode and
modality in
Bosnian language are treated pretty vague and sporadic, while in German it is not the case.
For understanding of mode and modalitiy it is the most important to identify the locus
of modal power and significance of categorical terms. The categories that are bordering with the modal concept
include verbal mood, desire, intention, attitude, etc.
We could say that the types of modality can be expressed in several ways including:
- the possible contents of the statement with regard to the relationship of the speaker towards reality;
- objectivity and subjectivity of modalizator;
- modality in a broad sense (intentional modality);
- modality of credibility and voluntary modality;
- basic modal models, constitutive and facultative modal facilities;
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- relation of modality towards other syntactic constituents, and modal
arguably, perhaps, probably, etc.)

particles (possibly,

The concept of mode and modality is studied not only in linguistics but also in scientific disciplines
such as philosophy, psychology, logic, mathematics and semiotics. The shared experience
of these disciplines provides,
one the
one
hand,
consideration
of
multiple
aspects of
modalities from different angles of observation, while, on the other side, it is also possible to find
nonuniform definitions of modality in general.
In philosophy one talks about ontological modality – manner and type of activity (e.g. Detsch 1994). In
traditional logic modality means a degree of determining a statement i.e. the importance of observing
opportunities, necessities or realities (Drosdowski 1978: 1804, Kondakow 1983: 342).
Charles S. Peirce (1839-1914) transferred the concept of modality from the logic to semiotics. The
modality is here marked by the truth content of the sign, whereby three truth values are to be differentiated:
existence, (logical) necessity and (hypothetical) possibility (Hodge-Kress 1988: 26).
Frege (1986) sees these categories as a bridge between logic and mathematics in the philosophy of
language. He developes a formal language as a series of symbols (Symbolketten) as an instrument for the strict
axiomatic construction of arithmetics and he does not interpret them only as a favorite formula for each
sequence of random figures (Druckfiguren) but as important signs and as testimonies for objects. Studies on the
relationship between formal language and appropriate subject areas leads Frege to the development of semantics
as an important interpretation of the language sign.
Helbig / Busch (2000) distinguish between two types of modality: the subjective and objective
modality. They characterize modality mainly as a way to exercise the relationship between the subject of the
sentence and the action that is expressed by inifinitive. The most important meanings of this so-called objective
modality are possibility, necessity, permit, ban, intention, desire.
The difference between objective and the so called subjektive modality is visible. The subjective
modality expresses the way in which the speaker refers to the process between the subject and the action
expressed by infinitive clause in the sentence and in particular the way in which the speaker refers to the
assessment of the reality of this process (persuasion, assumption, claim of a third party, etc.) (2000: 57).
According to U. Engel (1996) modality indicates the relationship between the expressed action, on the
one hand, and the subject of a sentence or a speaker, on the other hand.
The "Great Dictionary of German Language― (Das große Wörterbuch der deutschen Sprache) refers to
the term of modality as different language form of the speaker's expression of his statement or the statement that
leads to reality or realization.

Aim and method of contrastive analysis
The aim of the paper is to highlight by contrastive approach broad issues of indicative and modal
categories in German as target language and in Bosnian language.
Modal and modality categories overlap in the functions of a complex verbal predicate in both languages as much
as close linguistic and linguistic-stylistic categories also overlap in the two languages.
Sentence as a meaningful unit has a notion of modality - it is used to pass the information about when
the action takes place (past, present, future), and the information on whether the content of the sentence is real or
unreal, desired or required. Modality is expressed by tenses and mood.
The starting assumption is that the systems of modal verbs develop as systems only in languages that do
not have the verbal aspect (such as the German language) or in languages in which the the verbal aspect is
present only superficially.
German language is used here as the source language, but in cases when it is absolutely necessary the
source language will be the Bosnian language. The results of contrastive analysis are presented from the point of
view of German towards the Bosnian language.
The results of contrastive analysis should primarily serve to those who speak Bosnian as their mother
tongue, as well as those who learn German as a foreign language. When mastering and learning German as a
foreign language one tries to avoid interference with the native language when using the target language at the
morphosyntactic and lexical-semantic level. Since the areas of interference should serve primarily to didactic
purposes, it seems that presenting the results to the native language speaker from the German to Bosnian
language is particularly useful and important, especially when the learning process of teaching German as a
foreign language has a clear goal that the one who learns German language should be able to actively use the
foreign language which is in this case German.
We will, therefore, try to find appropriate translation equivalents in Bosnian language by using
contrastive method for German verb lexemes within morphosyntactic and lexical-semantic structures in Bosnian
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language. We made general remarks based on concrete examples in the given corpus, i.e. by contrastive analysis
with a translation and an explanation of the lexically modified applicability in a new language use.

Predicate in German
U njemaĦkom jeziku predikati mogu biti sastavljeni samo od jedne rijeĦi (Vollverb-punoznaĦni glagol)
ali je ĦeńĤe rijeĦ o sloņenim sastavnim glagolskim dijelovima, ali i neverbalnim elementima.
P r

e

d

i c a t e

/
simple predicate
(consists of one word)
/
\
a) has one element b) has two elements
(as addition to verbs verbs with separate prefix)

\
complex predicate
(consists of several words)
/
\
c) homogeneous
d) heterogeneous
(only verb forms)
(also composed of
non-verbal components,
e.g. nouns)

Most complex predicates and simple two-element predicates are discontinuous (diskontinuierlich) (im
Gegensatz zu kontinuierlich - versus continuous ones), i.e. parts of the predicate are separated from other parts
of the sentence, e.g.
Hans hat gestern Gemùse eingekauft (= discontinuous predicate), weil er heute fùr seine Freunde
kochen will. (= continuous predicate).
a) Simple predicates – consisting of one element
Er liest ein Buch
On čita knjigu.
b) Simple predicates – consisting of two elements
Der Besuch kommt heute um 3 Uhr am Bahnhof an.
Posjeta dolazi danas u 3 sata na ņeljezniĦku stanicu.
c) Complex predicates-homogeneous
 Auxiliary verb (haben, sein, werden) + infinite verb form
Ich habe das Buch gelesen.
Čitao sam knjigu.
 Modal verb + infinitive
(können, dürfen, mögen, müssen, wollen, sollen)
 Modality verbs + zu + infinitive
Modifying verbs are: e.g. beginnen, versuchen, scheinen, drohen, pflegen, belieben, verstehen...
Der schiefe Turm droht einzustürzen.
Kosi toranj prijeti da će se srušiti.
d) Complex predicates – heterogeneous
- formal refleksive verb
The formal reflexive verb refers to verbs with a reflexive pronoun that is semantically empty, i.e. it has no
meaning. Reflexive pronoun belongs to the verb. E.g.
Er schämt sich
On se stidi.
- Finite form + noun
Der Bauer fährt Traktor.
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Seljak vozi traktor.
- Finite form + adjective
Die Kundin schlug den Bankräuber bewusstlos.
Muńterija je udarila pljaĦkańa banke tako da je ostao bez svijesti.
(In Bosnian language the equivalent is not an adjective but a subordinate clause).
- Finite verb form + preposition + noun (= Funktionsverbgefüge, FVG)
Er hat Angst vor einer Schlange.
On se boji zmije.
- Phrasal idiomatic expressions
Sie gab ihm einen Korb
Dala mu je korpu
(Phrasal expression dati nekome korpu means to refuse someone's invitation).
Modal verbs in German and in Bosnian languages do not have their own lexical meaning. Semantic
category of modal verbs includes concepts of necessity and possibility, and of obligations and permission in the
full sense of their value, as well as the meaning of their dynamic ability. Modal verbs can according to the
structure of the statement be extrinsic modifiers of the proposition (i.e. operators) or intrinsic parts of the
proposition. Central prototypical exponents of the basic, epistemic meaning in German and Bosnian languages
are modal verbs morati and moći, whereas the verbs trebati, smjeti, htjeti and umjeti can be called epistemic
peripheral modal verbs.
Modal verbs express only a circumstance in connection with the activity in question. They express an
attitude toward the activity. In German these verbs are: können, müssen, mögen, dürfen, wollen, sollen.
The structure da + infinitive is used mainly in the function of the complementizer with these verbs. E.g.
Ich muss lernen = Moram da učim / Moram učiti. The present can be replaced by infinitive only if
agents are identical.
The examples that follow represent an illustration of a strong epistemic judgment, i.e. the speaker
expresses the highest possible degree of positive commitment to the truth of the proposition which can be
expressed by modal verbs:
-

Es muss drin der Unterschied sein. (M.H.)
Mora da je u tome razlika. (M.H.)

-

Ich muss eilig gehandelt haben. (M.H.)
Mora da sam prenaglio. (M.H.)

-

Das muss gefährlich sein. (M.H.)
To mora da je opasno. (M.H.)

For this use of the verb müssen-morati is in terms of syntax characteristic the impersonality (the person
is recognized in the verb form of the predicate with the da clause) as well as the preposition in relation to the
subject (extrinsic). The postposition and the use of finite forms of the verb morati would represent a feature of
deontic use (intrinsic).
Increase of epistemic distance (weakening of epistemic judgment) is reflected by adding another modal
mood – ‗potencijal‘.
-

Unsere Studenten müssten mehr lernen. (M.H.)
Nańi studenti bi morali vińe učiti. (M.H.)

The verb können – moći and the verb müssen-morati are seen as the central epistemic modal verbs in
German and Bosnian languages, because in their semantic meaning they contain logical notion of possibility
(but also of permissions), and they refer to the term of dynamic possibility i.e. ability and skill to do something.
The verb sollen-trebati belongs to modal verbs expressing a weaker deontic modality. It expresses
mainly the need or moral obligation. The verb trebati also expresses a weaker epistemic modality.
-

Das soll deine Sache sein. (M.H.)
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-

To treba da je tvoja stvar. (M.H.)

-

Das sollten sie noch vorige Woche erledigen. (M.H.)
Trebalo je da oni to urade joń prońle sedmice. (M.H.)

The verb dürfen – smjeti have primarily deontic meaning (seeking and giving) of permission.
-

Darf ich bei dir bis 22 Uhr bleiben? (M.H.)
Smijem li ostati kod tebe do 22 h? (M.H.)

Verbs wollen-htjeti i können-umjeti are peripheral modal verbs and they express the will (want to htjeti) and ability (be able to - umjeti). The German verb können may, therefore, have multiple meanings moći,
znati, umjeti.
-

Das Kind kann gehen. (M.H.)
Dijete umije da hoda. (M.H.)

Thus, when we say that a child learned to walk - hodati, it is a skill expressed in the verb könnnen, the
child knows how to walk zna hodati, the child has mastered the skill of walking.

Phase verbs + complementizer
Phase verbs are those that transmit information at the stage of performing action. These are the verbs
such as početi, nastaviti, završiti (begin, continue, finish).
The structure da + prezent or infinitive occurs here as well as complementizer (e.g. počeo je prevoditi he began to translate), but also a deverbal noun (e.g. završio je prevoĎenje or završio je sa prevoĎenjem – he
finished the translation or he was finished with the translation).
Such predicate can sometimes be reduced to the main verb (for example, počeo je da pliva – proplivao
je), which is the very proof that the phase verb and its complementizer make a unified predicate in the Bosnian
language.

Short graphic presentation of complex predicates in German language
The following diagrams present the dependence structure of the given predicates and, at the same time,
show how the individual elements are shifted in order to realize the acceptable sequence.
Since the dependency grammar starts from the rule that words are linked to larger groups based on
hierarchical dependencies, then there is one word in all the groups, which represents the core of the group, the
center of the group, while the other words in that group are syntactically dependent on it. The occurrence of one
word as the core assumes or excludes the occurrence of some other word.
(1) Kinder, sowas habt ihr sicher noch gar nicht gesehen.
habt a(p)f--------------------|
↓
gesehen
habt

(2) Wann ist das Haus gebaut worden?
Weißt du, wann das Haus gebaut worden ist?
ist a(p)f----------------------|
↓
worden a(p)p---------↓
|
↓
↓
gebaut
worden
ist

(3) Das Buch musste noch gestern Abend gelesen worden sein?
musste m(i)f----------------------------887

�1st International Conference on Foreign Language Teaching and Applied Linguistics
May 5-7 2011 Sarajevo
|
↓
sein a(p)i--------------↓
|
↓
↓
worden a(p)p----↓
↓
|
↓ ↓
↓
gelesen
worden sein
musste
(4) In schweigsamer Misstimmung war die Mahlzeit zu Ende geführt?
war a(p)f----------------------|
↓
gefùhrt fv(pp)p---------↓
|
↓
↓
zu Ende
gefùhrt war

(5) Drinnen, im Saal herrschte Aufbruch.
herrschte fv(NP)f--------------------|
↓
Aufbruch
herrschte
(6) Gotthold, du wirst es schaffen können, glaube mir.
Weißt du Gotthold, dass du es wirst schaffen können?
--------------wirst a(i)f---------------------↓
|
↓
↓
kônnen m(i)i-------------------↓
↓
|
↓
wirst
schaffen
kônnen

The complex verbal predicate is, therefore, a complex syntactic structure, which occurs by joining
auxiliary verb in the personal verb form and the main verb in the infinitive form. In such structure the personal
verb form carries the grammatical meaning, while the main verb is the lexical complement. The complex verb
predicate can be included in a group of compound predicates, but it is commonly classified in grammars as a
special type of predicate.
Auxiliary verbs within the complex verb predicate belong to two lexical-semantic groups of verbs modal and modifying verbs in German and modal and phase verbs in Bosnian language.
Modal verbs express different nuances of modality: mogućnost, htijenje, ţelju, nuţnost, potrebu,
namjeru (possibility, will, desire, necessity, need, intention) etc. Such verbs in German are: können, mögen,
müssen, dürfen, wollen and sollen and in Bosnian language: morati, ţeljeti, smjeti, trebati, umjeti, znati,
namjeravati, nastojati, pokušati, usuditi se etc.
Phase verbs in Bosnian language mark different phases of the process indicated by the main verb, and
the most common are: početi, stati, nastaviti, produţiti, prestati, prekinuti, etc.
Examples of predicates with modal, modality and phase verbs:
1a) Der Konsul musste diese Ida in Schtz nehmen.
1b) Konzul morade uzeti Idu u zańtitu.
2a) Unsere Tony soll sich ein Beispiel daran nehmen.
2b) Nańa Toni bi se mogla ugledati na tebe.
3a) Am unteren Tischschende begann es aufzuflammern.
3b) Na dnu stola poĦe gorjeti.
4a) Frau Buddenbrook kann nicht mehr diese Frau ertragen.
4b) Gospoħa Budenbrok ne moţe vińe da podnese tu ņenu.

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Additional main verb within the complex verb predicate can also have the present form. Such verbs are
then linked with modal/phase verbs with the help of a particle &lt; da &gt; and are complementary with the subject of
the sentence. E.g.:
5a) Wir haben furchtbar gelacht, fing er an, zu plappern.
5b) Strańno smo se smejali, poĦe on da brblja.
Modal verbs occur with infinitive in German language, whereas the modality verbs occur mostly with
infinitive structure with zu, although there are also verbs without zu.
In Bosnian language there are verb and non-verb predicates. Non-verb predicates are called nominal,
and in German they are called "predicatives" which do not belong to the class of predicates. This makes a big
difference between the two contrasted languages.

Predicate of modal verbs in Bosnian language
Independent part of the sentence which opens up a place in the sentence by itself is called predicate.
Predicate is a direct holder of predicativity and as such it makes the grammatical core of the sentence. This is
why the holder of the grammatical meaning of the predicate is the verb meaning in its personal form. Personal
verb form represents an essential constituent of the predicate.
The predicate also has a lexical meaning. The lexical meaning of the predicate can be characterized by
a verbal and non-verbal lexeme.
According to their structure the verbal predicates can be simple and complex. Simple predicate consists
of main verbs. Simple verb predicates consist of a main verb lexeme that is the holder of the grammatical and
the lexical meaning of the predicate. Complex verb predicates are composed of two verb lexemes – an auxiliary
one, which holds the grammatical meaning, and the main verb lexeme that holds the lexical meaning of the
predicate.
Auxiliary verbs within the complex predicate belong to two lexical-semantic groups of verbs such as:
modal and phase verbs + main verb (verb that carries the meaning of the sentence). Therefore, all complex
verbal predicates in Bosnian language can have the following structural form:
modal / phase + main verb
Modal verbs in Bosnian language are: morati, moći, htjeti, smjeti, trebati, and the modality verbs are:
umjeti, ţeljeti, namjeravati, smjerati.
Htio sam mu pomoći. (M.H.)
Prije petka moram se vratiti u Zenicu. (M.H.)
Ona mora sama prevesti ovaj tekst na njemaĦki jezik. (M.H.)
Phase verbs in Bosnian language are most often the following verbs: početi, stati, nastaviti, produţiti,
prestati, prekinuti....
Počeli smo primjenjivati Bolonjski proces. (M.H.)
Tek poslije podne je prestala padati kińa. (M.H.)
Depending on whether the lexical meaning of the predicate is marked with verbal or non-verbal
lexemes, all predicates in Bosnian language can be divided into verbal and non-verbal predicates. It is customary
that non-verbal predicates in Bosnian language are called nominal predicates.
The complex verb predicate is determined by syntactic relations and it is not affected by the word order
in a sentence. Parts of the complex predicate can be separated by other words. If we look at them from the aspect
of word order, these parts are independent words, while on the syntactical level those parts represent only one
word and thus make single unit.

Semantic modification of modal verbs
Modal verbs express different nuances of modality: mogućnost, htijenje, ţelju, nuţnost, namjeru,
potrebu (possibility, will, desire, necessity, intention, need).
The German modal verbs können, mögen, mussen, dürfen, wollen, sollen require an infinitive verb as a
complement that carries the meaning (main verb) in the sentence, which has the obligatory position at the end of
the sentence and is used without zu. It is possible to connect these verbs with infinitive I and infinitive II:
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(6a) Wir mùssen eine Stunde warten.
(6b) Moramo Ħekati jedan sat.

(Notwendigkeit – nuņnost, potreba)
(necessity, need)

(7a) Wir mùssen eine Stunde gewartet haben.
(7b) Mora da smo Ħekali jedan sat.

(Vermutung - pretpostavka)
(assumption)

The above example is a strong illustration of epistemic judgment, that is the speaker presents his
highest possible degree of positive commitment to a true proposition that can be expressed by the modal verb. It
is also possible to illustrate with the following examples:
(8a) Ich muss voreilig gehandelt haben.
(8b) Mora da sam prenaglio.
(9a) Es muss etwas geschehen sein.
(9b) Mora da se neńto dogodilo.

(Behauptung - tvrdnja)
(claim)

(10a) Das muss etwas Neues sein.
(10b) Pa to mora da je neńto novo.
For this use of the modal verb morati (must) in terms of syntax is characteristic that it is impersonal (a
person is recognized through the verb form of predicate with da-clause) and that it has a preposition in relation
to the subject (extrinsic). The postposition and use of finite forms of the verb morati (must) would represent a
feature of deontic use (intrinsic).

(11a) Unsere durften siegen.
(11b) Nańi bi morali pobijediti.
Increase of epistemic distance (weakening of epistemic judgment) is expressed by potential verb form
(for the expression of will in Bosnian language).
(12a) Zu Weihnachten durften die Kinder aufbleiben.
(12b) Za BoņiĤ su djeca smjela ostati budna.

(Erlaubnis - dozvola)
(permission)

(13a) Wegen der Ansteckungsgefahr durften wir den Patienten nicht besuchen.
(13b) Zbog opasnosti od zaraze mi nismo smjeli posjetiti pacijenta.
(Môglichkeit - moguĤnost) (possibility)
In this case, the meaning of the modal verb dürfen with the negation does not always show the zabranu
(Verbot) (ban), which is the most common form, but the mogućnost (Möglichkeit) (possibility) as in this case.
(14a) Man kann heute in der See schwimmen, es ist nicht sturmisch.
(Môglichkeit - moguĤnost) (possibility)
(14b) Danas se moņe kupati u moru, nema oluje.
Nuances of the use of the modal verb können with infinitve as the complement indicate different
nuances of possibilities that are determined by objective conditions in terms of reason, cause, consequence,
relationship cause - performance, ability, permission, such as:
(15a) Die alte Frau kann noch ohne Brille die Zeitung lesen.
(Fähigkeit - sposobnost) (ability)
(15b) Stara gospoħa joń moņe Ħitati novine bez naoĦala.
Thus, the verb können means a possibility that the subject can realize by himself with the help of his
physical or spiritual ability.
(16a) Ich môchte einmal die Insel Rùgen kennen lernen.
(Wunsch, Wille - ņelja, volja) (desire, will)
(16b) Ņelim upoznati osrvo Rùgen.
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In this version the verb mögen is primarily used in past subjunctive to indicate the present (whereas it
would be possible to use only the German modal verb wollen to indicate the past).
The verb mögen differs from the verb wollen in the way that wollen expresses a decisive enforceable
will, while the verb mögen expresses only a weak desire.
(17a) Die Schùler sollen die Schlùsselwôrter im Text unterstreichen.
(Forderung - zahtjev) (request)
(17b) UĦenici treba da podvuku kljuĦne rijeĦi u tekstu.
There are, of course, different instances of the request, such as command, obligation, plan, provision,
recommendation, etc.
(18a) Das Ehepaar will eine touristische Busreise durch Italien unternehmen.
(Absicht, Wille, Wunsch - namjera, volja, ņelja) (intention, will, desire)
(18b) BraĦni par ņeli napraviti turistiĦko putovanje autobsom kroz Italiju.
In some cases, the verb wollen expresses rather desire than the will or intention primarily to indicate the
past. For example:
(19a) Ich wollte immer einmal Island kennen lernen.
(19b) Oduvijek sam ņelio bar jednom upoznati Island.
(20a) Ich will hier warten, bis du kommst.
(21b) Ja Ĥu ovdje Ħekati dok ne doħeń.

(Zukunft - buduĤnost)
(future)

The modal verb wollen to indicate the future is different from the auxiliary verb werden in the way that
it weakens the basic meaning of intent, will.

Semantic modification of the modality of auxiliary verbs
In addition to modal verbs, the other verbs can also occasionally have a modifying meaning. Such
modifying verbs are also auxiliary verbs haben and sein that in such cases are used in German language with the
infinitive construction with zu.
Auxiliary verb sein + infinitive with zu means more often the possibility, but sometimes also the
necessity.
(21a) Die Arbeit ist in drei Tagen kaum zu schaffen.
(Môglichkeit – moguĤnost) (possibility)
(21b) Rad se jedva moņe obaviti za tri dana.
(22a) Die Arbeit ist unbedingt in drei Tagen zu schaffen.
(Notwendigkeit – nuņnost) (necessity)
(22b) Rad se svakako mora obaviti za tri dana.
Auxiliary verb haben + infinitive with zu means more often the necessity but sometimes also the
possibility. One can determine which meaning is present in the sentence only from the context. The possibility is
marked mainly through negation words. While the auxiliary verb sein + infinitive with zu usually has a passive
meaning, the structure of the auxiliary verb haben + inifinitive with zu has an active meaning, whereby the
subject usually presents a person.
(23a) Ich habe mit dir zu reden.
(23b) Ja moram razgovarati sa tobom.

(Notwendigkeit - nuņnost) (necessity)

24a) Was hast du zu berichten?
(24b) Ńta moņeń izvijestiti?

(Môglichkeit - moguĤnost) (possibility)

Examples in Bosnian language show the common use of a complementary predicate verb in the
infinitive form, which in German corresponds to infinitive structure with zu.

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Semantic modification of modality verbs
In addition to modal and auxiliary verbs there are also some other verbs that can occasionally have the
modality meaning. Such verbs are called modality verbs (Modalitätsverben) and they must be used with the
infinitive with zu.
According to U. Engel (1996) there are the following modality verby in German language: anheben,
anstehen, belieben, bleiben (it is also possible to use the pure infinitive), drohen, gedenken, geruhen, sich
(ge)trauen, pflegen, scheinen, stehen, umhin können, sich unterstehen, sich vermessen, vermögen, versprechen,
verstehen, wissen.
According to Dņ. JahiĤ/S. HaliloviĤ/I. PaliĤ (2000: 364 ff) the phase verbs in Bosnian language
characterize different phases of the process indicated by the main verb, and the most common are: početi, stati,
nastaviti, produţiti, prestati, prekinuti ...
The subject of the modality verb and the subject of the main verb present the same category. Such
identity of the subject is the reason why the subject of the complex modality predicate is mentioned only once.
(25a) Die Ehe schien sein Befinden nicht gùnstig beeinflusst zu haben.
(25b) Izgledalo je da brak nije povoljno uticao na njegovo zdravlje.
(26a) Jemand braucht nur geboren zu werden, um ein Auserlesender und Edler zu
sein.
(26b) Neko treba samo da se rodi pa da bude izabranik i plemiĤ.
(27a) Er hatte es gekauft, er schien seinen Ehrgeiz darein gesetzt zu haben...
(27b) Kupio ju je, izgledalo je da se kapricirao da je kupi....
Complement main verb as a part of a complex verbal predicate can also have the form of the present tense
with da - clause. In that case it is connected with a modal- phase verb by the conjunction da and it stays in
grammatical congruence with the subject.

Conclusion
Based on performed analysis of the two observed languages it could be concluded that the verb in the
personal verb form is the holder of grammatical meaning of the predicate in both languages and that the personal
verb form represents the essential constituent of the predicate. Besides the grammatical meaning the predicate is also
characterized by the lexical meaning. The lexical meaning of predicates in both languages can be characterized with
both verb and nonverb lexeme. In such a construction a personal verb form is the holder of the grammatical meaning
and the main verb represents the lexical complement. Auxiliary verbs within complex predicates belong to the
lexical - semantic groups such as modal, modality and phase verbs plus the main verb that represents the holder of
the meaning in a sentence.
When it comes to contrastive analysis of German auxiliary verbs with Bosnian auxiliary verbs it can be
determined that Bosnian auxiliary verbs are not always able to credibly convey all the nuances of meaning and the
nuances of meaning of German auxiliary verb that are used to express modal and modality notion in general. In
doing so, contribute to the Bosnian language and other language resources such as adjectives, adverbs, conjunctions,
subordinate clause, or some other syntactic structures. In addition, other language categories in Bosnian language
contribute to express modal and modality notion such as adjectives, adverbs, conjunctions, subordinate clause or
some other syntactic structures.
It was also important to show the comparison and the use of the verb tense and the mood in German and
Bosnian. Auxiliary modal verbs used to express modality in German usually stand in present tense and past tense,
while in Bosnian language such verbs stand mainly in present tense and perfect tense. When it comes to the mood,
indicative and subjunctive are most frequently used in German and indicative and ―potencijal‖ verb form (for the
expression of will) in Bosnian language.

Explanation of abbreviations in graphic presentation:
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�1st International Conference on Foreign Language Teaching and Applied Linguistics
May 5-7 2011 Sarajevo
a
(i)
auxiliary
verb
a
comes
with
infinitive
i
and
appears
in
the
finite
form
a
(p)
auxiliary
verb
a
comes
with
participle
p
and
appears
in
the
finite
form
a
(p)
auxiliary
verb
a
comes
with
participle
p
and
appears
in
the
infinite
form
a
(p)
auxiliary verb a
comes
with
participle p and appears in the participle form
fv
(NP)
functional verbal expression fv comes with the noun phrase NP and appears in the finite form
fv
(pp)
functional verbal expression fv comes with prepositional phrase pp and appears as participle
m
(i)
modal
verb
m
comes
with
infinitive
i
and
appears
in
the
finite
form
m
(i)
modal verb m comes with infinitive i and appears in the infinite form i.

f
f.
f
f
i
i
p
p
f
f
p
p
f
f
i

References
Albert Busch/Oliver Stenschke (2008): Germanistische LInguistik, 2. Auflage, Narr Francke Attempto Verlag
GmbH + Co.KG, Tùbingen
Augustin,
Irina:
Probleme
mit
deutschen
Modalverben;
Dissertation
(http://www.opus.ub.unibayreut.de/volltexte/2007/283/pdf/Dissertation_Augustin.pdf)
BariĤ,E./LonĦariĤ,M./MaliĤ,D./PaveńiĤ,S./Peti,M./ZeĦeviĤ,V./Znika,M (1979): PriruĦna gramatika hrvatskoga
knjiņevnog jezika: Zagreb
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�1st International Conference on Foreign Language Teaching and Applied Linguistics
May 5-7 2011 Sarajevo
Bertelsmann (1999): Grammatik der deutschen Sprache, Mùnchen
Duden 4 (2005): Die Grammatik, Mannheim
Engel, Ulrich (1996): Deutsche Grammatik, 3, korrigierte Auflage
Hasanica, Memnuna (2009): Akcionalnost i tvorbeni modeli glagola u njemaĦkom i b/h/s jeziku, Univerzitet u
Zenici, Pedagońki fakultet u Zenici
Helbig, G./Buscha, J. (2000): Leitfaden der deutschan Grammatik, Langenscheidt KG, Berlin und Mùnchen
Helbig, G./ Buscha, J. (2001): Deutsche Grammatik. Ein Handbuch fùr den
Ausländerunterricht. Berlin, Mùnchen, Wien, Zùrich, New York: Langenscheidt.
JahiĤ Dņ., HaliloviĤ S., PaliĤ I. (2000): Gramatika bosanskog jezika; 1. izdanje, Zenica, Dom ńtampe
Karin Pittner / Judith Bermann (2004), Narrstudienbùcher, Tùbingen
KarabaliĤ Vladimir / Leonard Pon (2008): Syntax der Satzglieder im Deutschen, Osijek
Katja Kessel / Sandra Reimann (2005): Basiswissen Deutsche Gegenwartssprache, A. Francke Verlag Tùbingen und
Basel
PetroviĤ, Velimir (1995) Einfùhrung ind die Syntax des Deutschen―, Osijek
StevanoviĤ, M. (1989): Savremeni srpskohrvatski jezik II, NauĦna knjiga Beograd
VukoviĤ, J. (1967): Sintaksa glagola, Zavod za izdavanje udņbenika Sarajevo
ZiliĤ, Erminka (2002) : Syntax der deutschen Gegenwartssprache―, Dom ńtampe Zenica

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Katja Kessel / Sandra Reimann (2005): Basiswissen Deutsche Gegenwartssprache, A. Francke Verlag Tùbingen und
Basel
.Mann, Thomas (1960): „Buddenbrocks―; Verfall einer Familie; S.Fischer Verlag GmbH, Frankfurt am Main
Mann, Thomas (1961): „Buddenbrocks―-knjiga druga, preveli: O.DavidoviĤ i P. OgnjanoviĤ; IzdavaĦko preduzeĤe
Svjetlost Sarajevo

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The methodology involves preprocessing the dataset to handle missing values, normalize input features, and encode categorical variables. Various classification algorithms were explored, including Logistic Regression, Random Forest, Support Vector Machine (SVM), and Gradient Boosting, to determine the most effective model. Model performance was evaluated using standard metrics such as accuracy, precision, recall, and F1-score through cross-validation techniques to ensure robustness.&#13;
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                    <text>MODEL OF ENTREPRENEURIAL INTENTIONS AMONG STUDENTS
IN BOSNIA AND HERZEGOVINA
Azra Pašić Mesihović
University of Sarajevo
Bosnia and Herzegovina
azra.pasic@efsa.unsa.ba
Munira Šestić
University of Sarajevo
Bosnia and Herzegovina
munira.sestic@efsa.unsa.ba
Abstract: The purpose of this paper is to examine entrepreneurial intentions among
business students in state universities in Bosnia and Herzegovina. Theoretic base for
The Model of Entrepreneurial Intentions in this research is Theory of planned behavior,
developed by Ajzen (1991.). TPB explains that Attitude towards behaviour, Perceived
Social Norms and Perceived Behavioral Control are three motivational factors that
constitute the construct which explains entrepreneurial intention. Entrepreneurial
intentions are considered to be the single most influencing predictor for performing
entrepreneurial behaviour. Collected data were analyzed in SPSS 19.0 statistical
program, using standard descriptives for general information about the demographic
characteristics of the sample. After performing Factor analysis, four different factors
emerged which represented four main constructs od the model. Cronbach Alpha
was 0.8 and showed adequate reliability in the questionnaire. Parametric statistics was
used in the analysis, because Kolmogorov-Smirnow test was not significant (p value
was grater than 0.05)We used correlation analysis and regression analysis to confirm
the hypothesis.
Keywords: entrepreneurial intentions, students, Theory of planned behaviour
1. INTRODUCTION
The importance of entrepreneurship to society has been identified and discussed since
at least the fifteenth century (Schumpeter, 1912), and that discussion remains topical
(Maresch et al., 2015; Kirchhoff et al., 2013; Grichnik and Harms, 2007). Process of
entrepreneurship is a very complex activity, and for bringing more lights on it, it requires
a multidisciplinary aproach. Who is an entrepreneur, why is he/she different from the
rest of the population? What are the motives for becomming entrepreneur? These
are some of the question which always cause debates. Organizational emergence
is usually considered as a key outcome of entrepreneurship (Shirokova et al, 2015;
Aldrich, 1999; Gartner, 1985; Katz &amp; Gartner, 1988; Shane &amp; Delmar, 2004).
Entrepreneurial activity is intentional, resulting from motivation and cognition (Frese,
2009; Kautonen, Van Gelderen, &amp; Tornikoski, 2013; Kolvereid &amp; Isaksen, 2006; Krueger,
2005). Starting point for every racional and important action is intention. Social
psychology scholars define intentions as cognitive states immediately prior to the
decision to act (Theory of Planned Behavior: Ajzen, 1991; Theory of reasoned action:
Ajzen &amp; Fishbein, 1980; Fishbein &amp; Ajzen, 1975). Entrereneurial intentions are the single
most important predictor of one’s later entrepreneurial behaviour. But not all intentions
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are transformed in the planned behaviuor. But this obvious gap between intention to
behave and behaviour will be part of another research.
Picture 1: Entrepreneurial intention model EIM

Entrepreneurial intention is defined as the conscious state of mind that precedes action
and directs attention towards a goal, such as starting a new business (Linan et al.,
2016; Fayolle et al., 2014). Several models (Shapero &amp; Sokol, 1982., Moore, 1986.; Scott
&amp; Twomey, 1988.; Herron &amp; Sapienza, 1992.; Naffzinger et al., 1994.; Krueger i Brazeal,
1994.; Baum et al., 2001.; Bandura, 2006.) have been used to explain EI – although
these have not been as influential as the Ajzen’s (1991) Theory of Planned Behaviour
(Linan et al., 2016; Kautonen et al., 2013; Griffiths et al., 2009; Van Gelderen et al.,
2008). Unlike other EI models, the TPB offers a coherent and generally applicable and
replicable theoretical framework. TPB recognizes three key elements which directly
influences on intention to become an entrepreneur.
The attitude towards the behaviour or personal attraction PA refers to the attractiveness
of the proposed behaviour or degree to which the individual holds a positive or negative
personal valuation about being an entrepreneur (Ajzen, 1991, 2002; Kolvereid 1996).
Subjective norms or social norms measure the perceived social pressure from family,
friends or significant others (Ajzen, 1991) to perform the entrepreneurial behaviour.
It refers to the perception that ‘reference people’ may or may not approve of the
decision to become an entrepreneur (Ajzen 2001). The third motivational factor is
Perceived behavioral control PBC and it describes the perceived easiness or difficulty
of becoming an entrepreneur (Ajzen 1991). Some researchers have considered this
concept confusing for interpretation and they used self-efficacy instead of PBC
(Moriano et al., 2012; van Gelderen et al., 2008., Kvereid &amp; Isaksen, 2007.; Krueger et
al., 2000.), but Ajzen (2002) specifies that it is a wider construct, since it encompasses
self-efficacy and perceived controllability of the behaviour.
Entrepreneurship becomes more and more attractive for people who are about to
make their first career choice, as this perspective allows participation in the labor
market while keeping personal freedom (Shirokova et al, 2015; Martinez, Mora, &amp; Vila,
2007). Special form of a entrepreneurship is student entrepreneurship, which has the
early start-up activities during the studies. According to latest published GEM Report
for Bosnia and Herzegovina (2012) relatively small number of young people started
their own business (5.9%), and between them there are more male entrepreneur.
Students’ involvement in entrepreneurial activity depends on their career plans and
attitude toward self-employment, which are contingent on various factors (Shirokova
et al, 2015).

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�Regional Economic Development: Entrepreneurship and Innovation
In this research we are going to examine intentions among students to start and
run thair own bussines. What are the driving factor(s) who pull/push students in
entrepreneurship? According to Theory of planned behaviour three main hypothesis
are formed:
H1: Personal attraction has positive influence on Entrepreneurial intentions.
H2: Social norms have positive influence on Entrepreneurial intentions.
H3: Perceived behavioral control has positive influence on Entrepreneurial intentions.
This paper will follow the IMRaD structure. After Introduction, in the second part
(Methods) the answer to when, where, and how was the study done will be given.
Results will present what did the study find, and was the tested hypothesis true. And
finally in the last section it will be discussed what might the answer imply and why does
it matter, how does it fit in with what other researchers have found and what are the
perspectives for future research.
2. METHODS &amp; RESULTS
In this research, The Model of Entrepreneurial Intentions (MEI), based on Theory of
planned behaviour was tested on the sample of business students from School of
Economics and Business Sarajevo. The measurement point was in the school year
2015./16., when 91 students (freshmen) who passed Entrepreneurship course were
asked to participate in a survey. Questionnare used in this research was developed by
Autio et al. 2001. Students were asked to give answeres on 20 questions (which were
measuring PA, SN, PBC and EI). Scale used in this questionnaire was five point Likert type.
Collected data were analyzed in SPSS 17.0 statistical program. After performing Factor
analysis (KMO and Bartlett’s Test were significant), five different factors emerged.

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Extraction method used for this research was Principal axis factoring and oblique
rotation.
Criterias for obtaining factors were: Keiser’s rule(≤ 1) and point of inflection on screeplot.
Table 1: KMO and Bartlett’s Test

Three questions were problematic (after rotation they were in a wrong factor, they
were not measuring what they were supose to), and they were dropped out. In the
structure matrix we can see the final version of items, where rotation converged
after 9 iterations (using Oblimin with Kaiser normalization). Factor 1 is representing the
questions which measure the construct PBC. Factor 2 represents PA positive, Factor 3
SN, Factor 4 PA negative and finally Factor 5 represents construct EI.
Table 3: Structure Matrix

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�Regional Economic Development: Entrepreneurship and Innovation
Extraction Method: Principal Axis Factoring.
Rotation Method: Oblimin with Kaiser Normalization.
a. Rotation converged in 9 iterations.
Standard descriptives for general information about the demographic characteristics
of sample were done. In the sample 71.4% were female participantes and most of
them (46.2) were 20-21 years old.

Five variables listed in the table down were computed relying on the results from
dimension reduction technique. Questions which were measuring the same construct
were computed. In the correlation and regression analysis these five variables will be
used.

For analyzing data parametric statistics was used (series of T-tests and ANOVA). After
analyzing results of the samples, one statistically significant difference appeared.
Male students have significantly higher entrepreneurial intentions than female group
of students

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Tabela 8: Difference in EI between male and female students

In the reliability analysis we measured consistency of a questionnaire. Cronbach
coefficient Alpha is 0.866 showed that it is reliable.
Table 4: Cronbach’s Alpha(α)

We used correlation and regression to test the hypothesis 1, 2 and 3. Correlation analysis
showed significant moderate and high correlation coefficients. Only correlation
between PApos i PAneg was very week and not significant.
Table 9: Correlation matrix

**. Correlation is significant at the 0.01 level (2-tailed).
For the regression analysis it is important to underline that dependent variable is
Entrepreneurial intentions EI, and four independent variables are Perceived behavioral
control PBC, Personal attraction negative PAneg, Social norms SN, Personal attraction
positive PApos. According to Ajzen’s TPB these four predictors directly and positively
influence dependent variable EI.
After running regression analysis on this sample of 91 student all four independent
variables togather explain 32,0% of entrepreneurial intention variance. The method
used in the analysis was Forced entry or Enter (all predictors were forced into model
simultaneously). We inspected values of variance inflation factor VIF (it si very close to
1) and concluded that there is no multicolinearity (which we could have guessed after
observing value of correlation coefficients). In the sense of statistical significance, only
predictor PBC is statisticaly significant (p=0.001).

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In the hierarchical model predictors are selected based on past work or from other
research. Known predictors are entered in model fist in order of their importance in
predicting outcome. In this case we respected the outcome of Factor analysis where
factor 1 alone explained the most of variance (3,67%). This factor is represented by
PBC.
Table 10: Model Summaryb with coefficientsa

Predictors: (Constant), Personal_attraction_positive,
negative, Social_norms, Perceived_behavioral_control
b. Dependent Variable: Entrepreneurial_intentions
a.

Personal_attraction_

In the hierarchical model building first variable PBC explained 27.4% variance of EI,
PApos explained additionally 2.3%, SN explained additionally 0.4%, PApos explained
additionally 2%. Only PBC predictor was at satisticaly significant level (SigΔF=0.000) .
Table 11: Hierarchical model building

Predictors: (Constant), Perceived_behavioral_control
Predictors: (Constant), Perceived_behavioral_control,
negative
c. Predictors: (Constant), Perceived_behavioral_control,
negative, Social_norms

a.
b.

Personal_attraction_
Personal_attraction_

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Predictors: (Constant), Perceived_behavioral_control,
negative, Social_norms,
Personal_attraction_positive
e. Dependent Variable: Entrepreneurial_intentions

d.

Personal_attraction_

We use standardized reziduals (z-scores) which are residuals divided by an estimate
of their standard deviation. We know that 95% z-scores should lie between -1.96 and
+1.96 (assumption of normal distribution). Since there is no value grater than absolute
3.29, we conclude that there is no reason to worry about outliers. However on the
normal P-P plot and on the histogram we can see some deviation marked with arrow,
it is not perfectly normally distributed. Outliers outside three standars deviations were
excluded.
Missing values were excluded listwise. In general, missing values are closely examined
and no pattern or frequency arose. This is the example of missing completely at random.
One observation was excluded becuse the student gave all 1s to all the questions (we
believe that it was very malicious behaviour, but not true answers to given questions).
The regression analysis in the sample generally supports Hypothesis 3. Students who
have higher self-efficacy (PBC) have higher entrepreneurial intentions. Hypothesis 1
and 2 did not find any support in this research.
ŷ = 0.39x1 + 0.16x2 + 0.16x3 + 0.04x4 with standardized regression coefficients
3. DISCUSSION
The research about entrepreneurial intentions among business students in SEBS
pointed out few very important findings, which are coherent with other simillar studies.
Perceived behavioral control (very close concept to self-efficacy) is a beliefe that a
person is capable of starting and running a succesful business. This is the main predictor
which influences formation of entrepreneurial intentions. This construct alone explains
27.4% of variance (of Entrepreneurial intentions) in this researh.
Social norms have very little influence on young people (in this sample), and it is
explained with locus of control. Individuals who have high internal locus of control
believe that they are responsable for outcomes and their life, they keep things
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�Regional Economic Development: Entrepreneurship and Innovation
under control. In the other hand individuals with high external lokus of control believe
that other people influences and direct their life. Entrepreneurs typically have high
internal locus of control, and they do not wait for the approval from the others to star
bussines. Social norms explain 0.4% of variance EI (this contribution was not statistically
significant).
Personal attraction was divided in two categories (positive and negative aspects).
This was done because Factor analysis did not put corresponding questions in one
factor, but in two. There was an option to drop out two questions and in that case 4
factors would emerged. But, please note that this analysis was mostly done for the
demonstration purpose (exam) and there is a strict rule that for this assignment we
need at least 5 variables. However, statisticaly those two predictors PApos i PNneg
explained respectively 2.3% and 2% of variance EI (this contribution was not statistically
significant). This construct measured attitudes towords entrepreneurship and we can
conslude that those attitudes do not impact highly enough on EI among students.
This may be explained withe the fact that those are student freshmen and that they
will develop stronger pro/contra attitudes towords entrepreneurship in the cours of
their studies. Certainly intense education and practice will have positive effect on ther
overall knowledge and attitudes.
Highest level of propensity to act, or highest level of entrepreneurial intentions is in
general among last year students who are actively considering all career options
because they will soon step out in the labour market. Gap between entrepreneurial
intentions and behaviour (start-up activity) is than smallest. Therefor, simillar research
should be undertaken among those students. The sample should include engeneering
and other studies to have a fully representative sample.
In the course of analysis some other techniques might be used (ex. factor scores for
later analysis). In the Factor analysis all the other methods were run, but the most logical
and best results gave the ones we used (oblique). When it comes to normality PApos
showed moderate asimetry (negative one). Even after transformation (reflection and
log 10 or square root) normal distribution was not achieved. That is why variables were
not transformed at all. Kolmogorow-Smirnow and Shapiro-Wilk test were significant
for two variables. They are sensitive in general, so we relied on normal distribution
observed on histogram.
And finally for more significance, we sholud enlarge the sample.
4. LITERATURE
•
•

•

Rueda, S., Moriano, J.A., Linan, F. (2015). Validating a theory of planned behaviour
questionnaire to measure entrepreneurial intentions. Shaping and Growing
Entrepreneurship, str. 60-78
Shirokova, G., et al. (2015). Exploring the intention-behavior link in student
entrepreneurship: Moderating effects of individual and environmental
characteristics, European Management Journal http://dx.doi.org/10.1016/j.
emj.2015.12.007
Thorgren, S., et al. (2015). Hybrid entrepreneurs’ second-step choice: The nonlinear
relationship between age and intention to enter full-time entrepreneurship. Journal
of Business Venturing Insights http://dx.doi.org/10.1016/j.jbvi.2015.12.001

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•

•
•
•
•
•

Maresch, D., et al., (2015). The impact of entrepreneurship education on the
entrepreneurial intention of students in science and engineering versus business
studies university programs, Technological Forecasting and Social Change http://
dx.doi.org/10.1016/j.techfore.2015.11.006
Hilary Glasman-deal (2009). Science Research Writing: A Guide for Non-Native
Speakers of English. Imperial College Press. ISBN 978-1848163102
Ajzen, I. (2002). Perceived behavioral control, self-efficacy, locus of control, and
the theory of planned behavior. Journal of Applied Social Psychology, Vol. 32, No.
4, str.665–683.
Ajzen, I. i Fishbein, M. (1975). Belief, attitude, intention, and behaviour: An introduction
to theory and research. Reading: Addison-Wesley.
Autio, E., Keeley, R. H., Klofsten, M., Parker, G. G. C. i Hay, M. (2001). Entrepreneurial
intent among students in Scandinavia and in the USA. Enterprise and Innovation
Management Studies, Vol. 2, No. 2, str. 145-160.
Costello, A. and Osborne, J. (2005). Best Practices in Exploratory Factor Analysis: Four
Recommendations for Getting the Most From Your Analysis. Practical Assessment,
Research &amp; Evaluation. ISSN 1531-7714

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Sestic, Munira</text>
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                <text>Abstract: The purpose of this paper is to examine entrepreneurial intentions among  business students in state universities in Bosnia and Herzegovina. Theoretic base for  The Model of Entrepreneurial Intentions in this research is Theory of planned behavior,  developed by Ajzen (1991.). TPB explains that Attitude towards behaviour, Perceived  Social Norms and Perceived Behavioral Control are three motivational factors that  constitute the construct which explains entrepreneurial intention. Entrepreneurial  intentions are considered to be the single most influencing predictor for performing  entrepreneurial behaviour. Collected data were analyzed in SPSS 19.0 statistical  program, using standard descriptives for general information about the demographic  characteristics of the sample. After performing Factor analysis, four different factors  emerged which represented four main constructs od the model. Cronbach Alpha  was 0.8 and showed adequate reliability in the questionnaire. Parametric statistics was  used in the analysis, because Kolmogorov-Smirnow test was not significant (p value  was grater than 0.05)We used correlation analysis and regression analysis to confirm  the hypothesis.</text>
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                    <text>3rd International Symposium on Sustainable Development, May 31 - June 01 2012, Sarajevo

Model Of Kayseri In Enterpreneurship

Emin Karataş1, Mustafa Gülmez2, Hasan Erdoğan3
1Akdeniz Univercity Social Sciences Institut Department of Econometrics Antalya/Turkey
2Akdeniz Univercity School of Tourism &amp;Hotel Management Antalya/Turkey
3 Akdeniz Univercity Ayşe Sak school of Applied Sciences Antalya/Turkey
E-mails: emin@ebitech.com, mgulmez@akdeniz.edu.tr
Akhism: an organized brotherhood in Anatolia related to trade guilds.

Abstract
Kayseri, is a historical Anatolian city, has been attracting the attention with its rapid
economic growth in recent years. In the past, the region of Kayseri was known as the centre
of Akhism.3 Today, the ancient values and philanthropy as well as entrepreneurial spirit and
commercial intelligence have an important role on its rapid development. Nowadays, because
of the request of commercial activities that come from the past, and the high
entrepreneurial spirit; Kayseri with its basic model, is seen as an exemplary city to other
provinces in Turkey. Emphasizing the increasing ratio of entrepreneurial activities in Turkey,
this article describes the entrepreneurial characteristics of Kayseri, and also describes the
presence of an exemplary model of Kayseri as a factor of entrepreneurship. The
model features, and its acquisitions will be expressed. A sustainable model of Kayseri in the
culture of entrepreneurship and the reflections of this model will be discussed. Making use
of the surveys conducted on entrepreneurship, the features and the differences of
entrepreneurs of Kayseri will be emphasized. Finally the results of the survey made by us
about Kayseri and entrepreneurship will be interpreted by comparing the range of indicators
with other provinces.

Keywords: the model of Kayseri in industry, commerce and entrepreneurship, entrepreneurs
of Kayseri, culture of entrepreneurship

1. INTRODUCTION
Entrepreneurship is the core mechanism of economic growth and sustainable development.
Entrepreneurship introduces the society with new resources, and new technologies and
thus earned to previously unused or less used resources to the economy and the increase in
production occurs. Restructured company or a brand-new company in a country increase the
volume of employment and as a result of all these records, it makes a positive impetus
3 Akhism: an organized brotherhood in Anatolia related to trade guilds.
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to economic development. By examined levels of international development, resource
allocation in the backward countries are not as good as the developed countries, as an
efficient resource allocation requires successful entrepreneurs who may develop it, and
may transfer information from other countries. So countries have successful entrepreneurs are
more advantageous than other countries. (Ulusoy et al., 2007)
Total early-stage Entrepreneurial Activity rate (TEA), can be defined as Entrepreneurship
performance, is continuously increasing in Turkey. Also this ratio reached to 11% in 2011, is
the Europe's highest level of entrepreneurship. With 7% of the EU average level of
entrepreneurship; entrepreneurship in European Union countries could not yet the desired
size, and lags far behind of Turkey and the United States. (GEM, 2012)
Turkey, with the increase of conscious entrepreneurs and the increasing economic growth
ratio due to the biggest increase of loans and supports that given to entrepreneurs since 2005
indicates that entrepreneurial performance of Turkey has also increased a very large
proportion since 2000. Nowadays, Turkey begins to represent the entrepreneurial spirit of
Europe. While entrepreneurial activities were very few amounts in the early 2000s, behind
this great leap in 10 years, it is said to spread the effect of the spirit of entrepreneurship in
some Anatolian cities to other cities and it leads to increase in the number of entrepreneurial,
conscious individuals. In short, we must emphasize that the number of entrepreneurs has
increased and established enterprises in the market and the economy gained continuity in
Turkey.
Among the
most important
reasons
for Turkey to
acquire a
break
through
in entrepreneurship, the
widespread
entrepreneurial
culture
is
shown. Having this culture since time immemorial, some Anatolian cities such as Kayseri set
an example to other cities. Kayseri, pulling head to the nation with this kind of expansion of
entrepreneurial activities, leads Turkey to quickly become the European leader in
entrepreneurship. Urban development model and this entrepreneurial culture of Kayseri form
the basis of our research.
Entrepreneurs can be described as a person who invests his capital in order to produce goods
and services by taking the risk into profit or loss. In general, we can easily say that Kayseri
citizens have the spirit of entrepreneurship because of working perseverance that coming
from family traditions and aiming to invest money into various sectors by getting the risks
instead of saving money up. In addition, when the entrepreneurial spirit scores are calculated
by provinces, Kayseri with 7.9 score is over on the average of Turkey’s 6.2.
Kayseri plays
the
role
of a
pioneer
with
some
factors
such
as;
planned development, the expectation of future economic, industrial potential, the trade
potential, entrepreneurial spirit, and competitiveness of firms in Turkey. One can easily
interpret from the table that the reasons such as, lacking of agricultural potential, low labor
costs and seeming to be a very attractive city for investors, cause Kayseri citizens give the
more importance to commerce and industry sector developments and make investments to
produce new lines of business.
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Due to lack of suitable land for agriculture and livestock, Kayseri keeps back in plant and
livestock production value of the order of values than Turkey indicators. This leads Kayseri
citizens’ to turn out another line of business and commerce. In export rankings, Kayseri is
one of the foreground cities in Anatolia, which indicates the importance of industry and
production for the city. Moreover, being in the background in consumption shows the
widespread saving culture.
Having much more opened/closed companies, SME investment incentive certificates, cash
loan usage, patent and trademark applications, and industrial design registration and taking
the front place of the rankings of ISO first 500 companies shows how Kayseri has the
high level of entrepreneurship. Kayseri is a city that prides itself with entrepreneurs. In the
2011 rankings of Forbes 100, there were 17 rich people from Kayseri. Anyone living in
Turkey and even strangers has always expressed entrepreneurial culture in Kayseri. (Tercan,
2011: 22)

2. MODEL OF KAYSERİ IN ENTREPRENEOURSHIP: CONSTITUTION AND ITS
FEATURES
Latterly, Kayseri has been one of the most spoken cities in Turkey with its huge
entrepreneurial investments and city planning developments. City has a great influence on
Turkish economy and politics. Representing the conservative but also accommodating face of
Anatolia and with fast growing economy and using equity capital for investments without any
subsidy from the government, the city also attract attention of the foreign investors. In
Kayseri Report, that has been prepared by Open Society Foundation, world’s one of the
leading non-governmental organization (ngo), and European Stability Institute (ESI) which
based in Austria, the researchers named the city as “Islamic Calvinists” by comparing the
economic performance of the city with the work ethics of the Protestants. (Özcan, 2005)
Although the economic growth in Kayseri made climax in last 20 years, we have to indicate
that it has a 50 years background. We can say that “Mercantile intelligence, diligence and
high power of production” are some of the reasons that helped this development but maybe
the most important ones are the individual specialities of the society with old traditions and
ancient values. Today, the economical growth which is based on “entrepreneurship, saving
and charity” shows us the absolute development of Anatolia. We can search out that using a
model from the past experiences helped out the development of the city. (Özcan, 2005)
There is a historical background of the city's trade tendency. Kayseri’s geography had been
the center of commerce and urbanization last 1500 years. “Yabanlu Bazaar” which is the
first known commercial purpose fair in the world, is one of the indicators of this tendency.
Entrepreneurial spirit of Kayseri, has known to hold the remaining commercial heritage of the
Greeks and Armenians, and moved it even further. "The most well-thought-of human is that
producing” philosophy has been adopted here. (Özcan, 2005)
One of the important features that should be underlined in the economic success of Kayseri
is the tradition of Akhism. Akhism is the name of an economic Anatolian struggle between
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Turkish trade guilds against the Byzantines which for many years lived on this land and hold
the commercial life in their hands, at the first years when Turks began to settle in Anatolia. A
strong economic life is required in order to become permanent on the lands obtained from
the wars. Ahi Evran who first established this business called Akhism, assumed leadership of
this business. Stated, that people brought the first quality standard on production, after
centuries we can say this development here, has carried the traces of this culture. (Özcan,
2005). Today's entrepreneurs in Kayseri can be described as “modern Akhis”. Kayseri’s this
modern Akhis offer a powerful proposal model for the future of Turkey with respect to their
forces of production, business morality, remaining from the public, charity, strong ties with
each other, and the dominant cultural and religious values.

2.1. SUSTAINABILITY OF THE MODEL
It is possible to mention about sustainability of this basic sample development model in the
long term. Prepared according to the answers given by 100 businessmen from Kayseri, a
sustainability model for Kayseri with subjective criteria was transferred to the
findings below: (Yerlikhan, 2011: 134)
Sustainability Index score; 6.87, taking 2nd place in cities ranking.
Economic Performance score; 6.54, taking 4th place in cities ranking.
Social Performance score; 7.40, taking 1st place in cities ranking.
Kayseri is an extremely well developing city in the eyes of the business world. It is obvious
that Kayseri is a business-oriented city. Kayseri’s business people indicate that the reaching
point of the sustainability of Kayseri is not fully reflected to the quality of Kayseri
life. Kayseri business expects a jump in the economy and increase in the number of young
entrepreneurs in future.

3. BASIC ASSUMPTIONS AND APPLICATION OF MODEL
In the light of all the data and explanations mentioned above, we get the following
hypothesizes that their accuracy can be demonstrated with some applications:
1. Business intelligence, diligence, and the high level of production are specific characters
of Kayseri citizens, and this is usually acquired from family.
2. Kayseri’s entrepreneurial potentials are higher than other provinces.
3. Susceptibility to trade is an important factor on entrepreneurial potentials in Kayseri and
predisposition to this trade for entrepreneurs comes from usually family (especially in the
profession of the father being a merchant and industrialist).
4. Investment is seemed to be a civic duty in Kayseri, by the awareness of that, forprofit investments are located.

129

�3rd International Symposium on Sustainable Development, May 31 - June 01 2012, Sarajevo

3.1. RESEARCH RESULTS OF KAYSERİ MODEL
To compare Kayseri citizens and non-Kayseri citizens and in order to identify some of
the distinct features Kayseri’s entrepreneurs; a basic multiple-choice survey especially in the
southern provinces, is made and SPSS statistical package program was used for the analysis
and assessment of results. Using SPSS software on the survey data, the frequency
distribution, mean, percentages and t tests were used. Some demographic information about
the entrepreneurs participating in the survey is summarized in Table 1.
Table 1. Some Demographic Characteristics of Participants
Homeland

f

%

Distribution of Father Profession

f

%

Kayseri

42

70

Farmer

6

6

Out of Kayseri (others)

18

30

Worker

13

36

Total

60

100

Officer

15

35

Education

f

%

Merchant

12

16

Primary

4

6

Industrialist

8

7

Secondary

19

32

Other

6

10

University

37

62

Total

60

100

Total

60

100

According to Table 1, 70% of research participants are from Kayseri, and 30% from out of
Kayseri. Looking at the education, as high as 62% portion of entrepreneurial
participants graduated university. Also, the vast majority of participants’ father professions
are workers (36%) and employees (35%).
Table 2. Reasons for entrepreneurial investment
Birthplace

130

Kayseri

Out of Kayseri

Reasons for entrepreneurial investment

%

%

Family support

60

40

Predisposition to trade (Experience)

67

33

Perseverance to work

77

23

Other

57

43

�3rd International Symposium on Sustainable Development, May 31 - June 01 2012, Sarajevo

As can be seen from Table 2, Kayseri’s perseverance to work, comparing to
those outside of Kayseri is very high. This data supports the 1st hypothesis.
Table 3. Forms of Setting up entrepreneurs’ business
Birthplace
Kayseri

Out of Kayseri

How did you set up your business?

%

%

By working as a apprentice, monitorial or master

75

25

Father job

67

33

By education

67

33

Doing partnership

77

23

According to Table 3, the majority of entrepreneurs in Kayseri, starting their business by
working as apprentice, monitorial, or master, they trained in this way, and formed a
partnership while setting up their own business. A previous study (Esen, 1999: 104) also
showed the similar results, that Kayseri had the maximum number of trade entrepreneurs by
grown in the bottom. From this perspective, the apprentice-master concept is seemed to be an
indicator of work ethic in Kayseri also effective on sustainability of the model.

Table 4. Distribution of Investment Ideas for Entrepreneurs between Kayseri citizens and non
Kayseri citizens
Birthplace
Kayseri

Out of Kayseri

Thoughts on Investment and Employment

%

%

Investment is a virtue

62

38

Investment is a civic duty of every citizen

80

20

Investment is profitable

72

28

Other

50

50

As shown in Table 4, the majority of participants in Kayseri (80%) are aware that investment
is a civic duty. Difference is significant from those observed in non Kayseri
citizens. This confirms our 4th hypothesis.
T-test
131

�3rd International Symposium on Sustainable Development, May 31 - June 01 2012, Sarajevo

T-test was used to determine whether or not there exist differences between two independent

groups (with
Kayseri’s
citizens, and those
out
of
Kayseri)
in
terms of
entrepreneurship expressions (variables).
T-test (distribution) which
is
useful
especially when the observation size is below 30, its symmetric structure forms a bell
curve (Altunışık et al., 2002: 158). On the assessing of t-test primarily variances are checked
whether they are different or not, for that 'Levene' test results were examined. T-test
results are in the following table (Table 5).

Table 5: t Test Results for Entrepreneurial Variables Regarding the Differences between the
Groups
Entrepreneurial Expressions

Birthplace N Meana St. Dev.a

t test

Kayseri
42
1.
In my city, many people know how to set up
and manage to a business that may grow faster.
Out of Kays. 18

3,71

1,01

Supported

2,72

1,31

t= 3,157

Kayseri
42
2.
In my city, to establish a new business is
perceived as an appropriate method to become rich. Out of Kays. 18

3,73

1,30

Not Supported

3,77

1,11

t= -0,112

Kayseri
42
3.
In my city, the physical infrastructure (roads,
communication tools, waste expenses) are properly
Out of Kays. 18
organized for new and emerging companies.

4,02

1,09

Supported

2,88

1,27

t= 3,502

42

3,90

1,14

Supported

Out of Kays. 18

3,22

1,16

t= 2,106

42

3,33

1,18

Supported

Out of Kays. 18

2,27

0,95

t= 3,341

Kayseri
4.
In my city, many people can evaluate new
business opportunities without losing any time.
5.
For young people, the possibility of making
their own affairs in my city is higher than the
possibility of working for someone else.

p*

0,003

0,911

0,001

0,04

Kayseri

0,001

a: Scale range (Likert Scale) - 5: Strongly Agree,- 1: Strongly Disagree

*p&lt;0,05

According to t-test in Table 5, those can be said briefly: about entrepreneurship; with respect
to 1st, 3rd, 4th and 5th expressions, the significant difference are observed between
Kayseri’s entrepreneurs and out of Kayseri entrepreneurs. Only 2nd statement no difference
was observed. The 1st, 3rd, 4th and 5th statements are basically about entrepreneurship, and
their mean for Kayseri is higher than other provinces. This is a clear indication that Kayseri’s
entrepreneurship potential is higher than other provinces. This confirms our
2nd hypothesis. Moreover,
as can
be
seen
from the
3rd
expression related
especially infrastructure, Kayseri has a very good infrastructure for entrepreneurs thus
supports the creation of a sample entrepreneurial culture structure in our model with the high
level of infrastructure services.

4.CONCLUSION
132

�3rd International Symposium on Sustainable Development, May 31 - June 01 2012, Sarajevo

The majority of entrepreneurs in Kayseri make commercial investments, detecting the
awareness of the investment as a civic duty. The present study result that we have also
supports the earlier research findings on this issue. (Esen 1999:148). Adem Esen et
al's study, reported that 67.5% of Kayseri's entrepreneurs, take the awareness of that as a
civic duty. Today, we can observe an increase in our study that, this ratio has reached a
value as high as 80%. This shows the model of entrepreneurship in Kayseri is adopting
by more and more people every day and shows the continuity of this culture.
Kayseri's entrepreneurs catch up with the kernel. They started their business as an
apprenticeship then by working hard, they improve themselves and up in their job, and then
they started to become a partner in that business, so that companies today have formed multimember liability partnerships. Whose father’s profession is trader or industrialist is
considerable amount. Today, Kayseri is a city that prides with its diligence, and
entrepreneurial activities. Kayseri also is a model city with continuous improvements.

REFERENCES
Altunışık, R., Coşkun, R., Yıldırım, E. &amp; Bayraktaroğlu S. (2002). Sosyal Bilimlerde
Araştırma Yöntemleri, Geliştirilmiş 2. Baskı, Sakarya Kitabevi: Sakarya.
Esen A. &amp; Çonkar K. (1999). Orta Anadolu Girişimcilerinin Sosyo-Ekonomik Özellikleri,
İşletmecilik Anlayışları ve Beklentileri Araştırması, No: 18, 104-149, Konya.
Global Entrepreneurship Monitor (GEM), Last Accessed on 15 02, 2012 from
http://www.gemconsortium.org
Özcan Z. (2005). “Akla ve paraya ihtiyacı olmayan şehir: Kayseri”, Aksiyon Dergisi, Last
Accessed on 19 04, 2012 from http://www.aksiyon.com.tr/aksiyon/haber-13192-34-akla-veparaya-ihtiyaci-olmayan-sehir-kayseri.html
Tercan M. (2011). Girişimcilik ve Kayseri, Kayseri Ticaret Odası Dergisi, No: 8.
Ulusoy F., Karaköse B. &amp; Güngör İ. (2007). Yönçiz “Girişimcilik Projesi”TRO405.02/LDI/149,
Last
Accessed
on
17
03,
2012
from
http://www.kayserito.org.tr/media/girisimcilik02.pdf
Yerlikhan M. (2011). “Sürdürülebilirlik Araştırması”, Kayseri Ticaret Odası Dergisi, No: 8.

133

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                <text>Kayseri, is a historical Anatolian city, has been attracting the attention with its rapid  economic growth in recent years. In the past, the region of Kayseri was known as the centre  of Akhism.3 Today, the ancient values and philanthropy as well as entrepreneurial spirit and  commercial intelligence have an important role on its rapid development. Nowadays, because  of the request of commercial activities that come from the past, and the high  entrepreneurial spirit; Kayseri with its basic model, is seen as an exemplary city to other  provinces in Turkey. Emphasizing the increasing ratio of entrepreneurial activities in Turkey,  this article describes the entrepreneurial characteristics of Kayseri, and also describes the  presence of an exemplary model of Kayseri as a factor of entrepreneurship. The  model features, and its acquisitions will be expressed. A sustainable model of Kayseri in the  culture of entrepreneurship and the reflections of this model will be discussed. Making use  of the surveys conducted on entrepreneurship, the features and the differences of  entrepreneurs of Kayseri will be emphasized. Finally the results of the survey made by us  about Kayseri and entrepreneurship will be interpreted by comparing the range of indicators  with other provinces.  Keywords: the model of Kayseri in industry, commerce and entrepreneurship, entrepreneurs  of Kayseri, culture of entrepreneurship</text>
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                    <text>BOOK OF ABSTRACTS

Model Organism in Genetics: Induction of Ectopic Eyes by Targeted
Expression of the Eyeless Gene in Drosophila Melanogaster
Armin Fejzic
International Burch University / Sarajevo, Bosnia and Herzegovina
ABSTRACT
Drosophila melanogaster, fruit fly, is organism which is one of best and oldest
organisms used in genetics researches, actually whole genetic is based on
Drosophila experiments. Reasons why Drosophila is the most used organism in
genetic are: they are very cheap, short generation time (two weeks) and the
most important, results on them are transferable to human because of 287
known human disease genes, and 197 have homologs in Drosophila
melanogaster to human. The main idea of experiment performed by Georg
Halder and his colleagues is that they wanted to prove that gene for eyeless, ey,
is master control gene for eye morphogenesis. In this experiment GAL4 system
activator was used to target ey expression to imaginal discs other than normally
expressed eye discs and GAL4 was regulated by a promoter region, and
upstream activating sequence UAS. They wanted to express eyeless gene, ey, on
Drosophila melanogaster head, wings, legs and antenna. Ectopic eyes were
induced, but also they were functional. Using electron microscope they
observed that ommatidia of ectopic eyes were full complement to the different
types of cells structures. On antennal ectopic eyes they distinguished cornea,
pseudo cone, cone cells, primary, secondary and tertiary pigment cells and
photoreceptors. The neuronal differentiation of photoreceptors by ELAV
antibodies, and clusters of photoreceptor cells were clearly detected at ectopic
sites in imaginal discs and with this analysis they proved that ectopic eyes are
functional. This experiment was really important for understanding
genetics, because they proved that ey is master control gene for eye
morphogenesis, and that is almost universal for all organisms. But ey
doesn’t control initial steps of morphogenesis but it is necessary for later steps.
| 59

�1st International Annual Student Symposium

Ey gene also have influence in developing of nervous system, because null
mutations are lethal for Drosophila melanogaster, and loss of eye structure
don’t cause lethality.
Tumor Suppressor Protein 53 at Chromosome 17
Hasan Emin Balkaya
International Burch University / Sarajevo, Bosnia and Herzegovina
ABSTRACT
Nowadays when we say genetics there is a very popular type of sickness that
comes in our minds, Cancer. There are Tumor cells which cause cancer. In
this symposium I would like to introduce Protein 53 at chromosome 17 also
known as Tumor suppressor gene. This gene regulates the Cell cycle in
multicellular organisms, they are so called as guardians of the cells because the
regulation of the cells prevents the cell to complete its cycle perfectly and not
end up as a tumor (Cancer cell). In this topic I will give details about Protein
53`s relation with the genes, its nomenclature, structure, function and many
more things about itself.

60 |

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                <text>Drosophila melanogaster, fruit fly, is organism which is one of best and oldest  organisms used in genetics researches, actually whole genetic is based on  Drosophila experiments. Reasons why Drosophila is the most used organism in  genetic are: they are very cheap, short generation time (two weeks) and the  most important, results on them are transferable to human because of 287  known human disease genes, and 197 have homologs in Drosophila  melanogaster to human. The main idea of experiment performed by Georg  Halder and his colleagues is that they wanted to prove that gene for eyeless, ey,  is master control gene for eye morphogenesis. In this experiment GAL4 system  activator was used to target ey expression to imaginal discs other than normally  expressed eye discs and GAL4 was regulated by a promoter region, and  upstream activating sequence UAS. They wanted to express eyeless gene, ey, on  Drosophila melanogaster head, wings, legs and antenna. Ectopic eyes were  induced, but also they were functional. Using electron microscope they  observed that ommatidia of ectopic eyes were full complement to the different  types of cells structures. On antennal ectopic eyes they distinguished cornea,  pseudo cone, cone cells, primary, secondary and tertiary pigment cells and  photoreceptors. The neuronal differentiation of photoreceptors by ELAV  antibodies, and clusters of photoreceptor cells were clearly detected at ectopic  sites in imaginal discs and with this analysis they proved that ectopic eyes are  functional. This experiment was really important for understanding  genetics, because they proved that ey is master control gene for eye  morphogenesis, and that is almost universal for all organisms. But ey  doesn’t control initial steps of morphogenesis but it is necessary for later steps. Ey gene also have influence in developing of nervous system, because null  mutations are lethal for Drosophila melanogaster, and loss of eye structure  don’t cause lethality.</text>
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                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Modeling and Adoption of Social Media Marketing in
Small and Medium Firms in North-Eastern Bosnia and
Herzegovina
Amir Čočid
International Burch University, Sarajevo, Bosnia and Herzegovina
adriano_amir1990@hotmail.com
Teoman Duman
International Burch University, Sarajevo, Bosnia and Herzegovina
tduman@ibu.edu.ba
The purpose of this study is to research whether the market in Bosnia, with
the focus on north-eastern Bosnia and Herzegovina region poses enough
capacity, and whether social media marketing could be adopted as an
efficient way of advertising and promoting goods. It is obvious that Bosnia
and Herzegovina is one of the poorest country in Europe, and firms in
country believes in traditional marketing. There is small precentage of
firms, that is raising by year, that are trying to develop an efficient way of
promoting their goods by social networks, and small percentage that are
getting in touch with social media marketing for the first time in any
possible way. Researcher chooses survey method to be the main research
tool. Model which will be used for adoption will be consisted of 5 stages:
awareness, interest, evaluation, trial, and adoption (or rejection).
Researcher found that brand awareness, website traffic, customer
satisfaction, positioning a brand, and youth population, as a variable for
research, all play roles in the adoption process of social media. At the end
through theoretical framework and results gained, study will help to
identify which organization will or can adopt social media marketing as an
improved way of their company.
Keywords: Bosnia and Herzegovina, Social Media, Adoption, Model,
Company

37

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                    <text>International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Modeling andAdoptionofSocial MediaMarketing in Small
andMediumFirms in North-EasternBosniaand Herzegovina
AmirČočić
InternationalBurchUniversity,Sarajevo,Bosnia and Herzegovina
acocic@outlook.com
TeomanDuman
InternationalBurchUniversity,Sarajevo,Bosnia and Herzegovina
tduman@ibu.edu.ba
Abstract
ThepurposeofthisstudyistoresearchwhetherthemarketinBosnia,withthefocus
onnortheasternBosniaandHerzegovinaregionposesenoughcapacity,andwhethersocial
mediamarketingcouldbeadoptedasanefficientway
ofadvertisingandpromotinggoods.Itis
obviousthatBosniaandHerzegovinaisoneofthepoorestcountriesinEurope,andfirmsin
country believeintraditionalmarketing.Thereissmallpercentageoffirms that is rising
by year, that are trying to develop an efficient way of promoting their goods by
social
networksand
smallpercentagethataregetting
intouchwithsocialmediamarketing
forthefirsttimeinany
possibleway.Researcherchoosessurvey
methodtobethemainresearchtool.Modelwhichwill
be
usedforadoptionwillbe
consistedof
5stages:awareness,interest,evaluation,trial,and
adoption(orrejection).Researcherfoundthatbrandawareness,website traffic,customer
satisfaction,
positioning
abrand,andyouth
population,
as
avariableforresearch,allplayroles
in
theadoptionprocessofsocialmedia.Attheendthroughtheoreticalframeworkandresults
gained,studywillhelptoidentifywhichorganizationwillorcanadoptsocialmediamarketi
ng as an improved wayof their company.
Keywords:BosniaandHerzegovina, Social media, Adoption, Model, Company

Introduction
Have you had a goodconversation lately?What do you remember about it?Who you
enjoy having conversation with?
Conversationsrequire people, andthe purposeof socialmediaistoempower andenable
conversationsdigitally(ChrisBrogan,2010). Considering therecentrecession,firmstriedto
developanewcost-effectivemarketing strategy.Strategywasallaboutsocialmedia,phenomena
withremarkableadvantagesinbusinessarea.Socialmedia referstoonlinecommunitiesthatare
participatory,conversational,andfluid.Thesecommunities
enable
members
toproduce,publish,
control,critique,rank,andinteractwithonlinecontent(Tracy
L.Tuten,2008).Socialmedia marketing offers the onelargestchanceforentrepreneurs,
smallbusinesses,mediumcompanies,
andlargecorporationstobuildtheir

1

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

brandsandtheirbusinesses.The “social” in“Social Web” impliesmore thantechnology,more
thanthenetworkswhere peoplepostphotosandreview books: It‟s less about the “what” and
more about “how, why, and among
whom” that distinguishesthe
SocialWebfromearlier,transactionalonlinetechnologies(DaveEvans&amp;Jake McKee, 2010)
Duetoitsparticularly costreducingaffects,it‟sconsideredthatithasbecomethemostpreferred
marketingdriveramongbusinessenvironmentundereconomic turmoil.For thisreason,firms
havepreferredtoemploysocialmediaasthebestway
toreachtheircustomersaftertheglobal
recession,astherecenteconomiccrisis.Researchesabouttheissuealsoshowthatbothsmall
andbigfirmshaveallocatedmoreresourcestosocialmedia(A.KazımKirtiş,FilizKarahan,
2011).
PandemicofthesocialmediaandnetworksbasedonWeb2.0didn‟tmisstheWestern
Balkans,
orthecountriesintransition,primarilyBosniaandHerzegovina,which,considering
the
population,canboastthatevery
thirdinhabitantisregisteredontheplanetary
popularFacebook. YouTube,MySpace,Twitter,Hi5andothersocialnetworks(media)alsohave
their
supporters,
anditisnotunusualthatone
person
hasmore
profiles(accounts)onseveralsocialmediaatthe
same
time(Sejn
Husejnefendic,
MirzaMehmedovic, 2011).
Atthebeginning
ofthisstudy,relevantliteraturesincludingarticles,booksandinternetwere
reviewed.Basedonthatliterature review,researcherdevelopedamodeloffive stagesincluding
awareness,interest,evaluation,trialandadoption(orrejection).
Thosestageswillbetested
throughresultsfromsurvey.Survey
isconsistedofthreeparts:identificationofthesocialmedia
use innortheastern BiH,perceptionsof the employeesonthe effectofsocialmedia andthe
demographicspart.Itisconsistedof18questions.Parttwoconsistfrom5
questionsthatinclude
variableschosenintheresearchfor finaloutcome andpossibleadoptionof socialmedia.Those
variables are already mentioned in abstract section, brand awareness, brand positioning,
customer satisfaction,and websitetrafficandyouthpopulationeffect.Finally, dataanalysiswill
beprovided based on researchframework,thenfindings andconclusions at the end.
Literature Review
Ultimately, everything social media enables is a new form ofword ofmouth. And word of
mouth trumpsmostotherformsofcommunicationininfluenceonmany purchasedecisionsand
opinions.Forbrands,socialmediaisanimperativeway toembrace,inanyway they can,the
power of word ofmouth(JohnH. Bell,2009).Amajor dilemma inthe use of socialmediais
where
t o positionitintheorganization.Doesitbelongtomarketing?Customerservice?Oris
thisastrategicissue?Mostmodelsforimplementationofsocialmediaarestep by stepmodels.
Forresterresearchhasdevelopedmethodtocarefully
setupsocialmediainanorganization.
Forrester(POST)modelisfour-stepapproachtothesocialstrategywhichrepresentspeople,
objectives,strategyandtechnology.It'stimetostopdoingsocialbecauseit'scool.It'stimeto start
doing
it
because
it's
effective
(Josh
Bernoff,
2007).
How
canorganizationsdevelopeffective,ratherthanjust„shiny‟,socialmediaideas?Inresponsetothe
demandsofplanning and evaluating social media campaigns Leo Ryan developed a
framework
for
managing
this.
KUDOSistheacronymthatrepresentsknowledgeable,useful,desirable,open,and
sharable.
LonSafkoandDavidBrake(2009)describethe(ACCESS)modelintheirbookTheSocial
MediaBible–tactics,strategiesandtoolsforbusinesssuccess.The
modelcanbedescribedasa
guidelineforsetting
upandimplementingaSocialMediaStrategy.ThemnemonicACCESS
2

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

standsforAudience,Concept,Competition,Execution,SocialMediaand
SalesViability.OASIS
framework
isalsoone
more
interesting,whichstandsfor
defineyourobjectives,knowyour
audience,developastrategy,plan
the
implementationandthinkaboutsustainment(Patrick
Mason,2008).
Indiscussionsaboutnewmedia, you willoftenhear thedivisionofmedia opportunitiesasPaid,
Owned,andEarnedmedia
(P.O.E.M.).Brian
Solis(2011)studiedthe
various
categorizationofmediafromafew perspectives,1)thatof traditionalcontentcreation, owners,
budgets,andmetrics,2) how socialnetworks cater toconsumptionandsharing,3) how
progressivebusinessesareapproaching
contentstrategiesinsocialmediaandhowthey're
rethinking departments,intentions,metricsandbudgets,and4)alsohowmediaopportunitiesare
packagedandsoldby
eachnetworkandwho'sbuyingthemandwhy.Hefoundthatmediaisnot
limitedintothreegroups,butinstedcategorizedintofivekey segments:Paid,Promoted,Owned,
Shared and Earned.
Forthisstudy,the frameworkforexploring firm‟sacceptanceofthesocialmediaistheAdoption
Process.Itisoftenassumedthattheconsumerorinthiscasefirmororganizationmoves
through
fivestagesinarriving
atadecisiontopurchaseorrejectaproposal.
Thosefivestagesare
awareness,interest,evaluation,trialandadoption(or
rejection).
Researcherreviewedall
frameworksandbenefitfromthem.Yet,heused5differentvariableswhichcouldpossiblygive a
finalstepanswerfornortheasternfirm‟susageofsocialmedia
marketing.Variables
are
respectively BrandAwareness,BrandPositioning,CustomerSatisfaction,WebsiteTrafficand
Youth Population.
Research Method
Researcherwillusesurveymethodtoexploreadoptionofsocialmediamarketing innortheastern
BosniaandHerzegovina.Survey methodischosenbecauseofnovelty ofsocialmediamarketing
infirms,inBosniaandHerzegovina.Purposeofthestudy
istogetsomeinsightsaboutusageof
socialmedia infirms,andtofind outemployeesbasic perceptionsaboutuse of socialmedia in
this specificregion.
Surveyisconsistedofthreeparts,1)identificationofthesocialmediauseinnortheasternBiH, 2)
perceptions of the employees on the effect of social media (brand awareness, brand
positioning,customer satisfaction,website trafficandyouthpopulation),3) demographicsand
company specificquestions.Survey has18questions,10ofthemareopen-endedquestions,3of
themare multiplechoicequestions,and5of themareclosedquestions,formeduponLikertscale
withendpoints1-strongly disagreeto5-stronglyagree.Survey isdistributedpersonally by the
researcher,totheemployeesoftheseveralfirmsinthenortheasternBiHregion.Survey
is
anonymous. Sample collected are206 correct answered surveys.
Afterdataiscollected,itisenteredintotheSPSS(softwarepackageusedfor
and analyzed.

statisticalanalysis)

GeneralFindings
Thissectionwill provide statisticaloverviewinthetermsofusage ofsocialmedia,type of
benefitsfromsocialmedia, perceptionsof theemployeesonthe socialmedia usage andthe
demographicspartinpercentage.Thesurvey participantsatthebeginningareaskedtwological
3

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

questions,whethertheirfirmusesocialmedia,andwhethertheypersonally
usesocialmedia.
Fromthesample of 206employeesfromdifferentfirmsacrossnortheasternregionof Bosnia
and Herzegovina, when they are asked: “Does your firm use social media?”, 64.1% of the
participantsansweredpositiveand35.9%answerednegative.Andwhenthey areasked:“Doyou
personally usesocialmedia?”,74.8%answeredpositivelyandjust25.2answeredwithnegative
outcome.
Whenthoseparticipantswithpositiveansweronthequestionwhethertheirfirmusesocial
media,neededtoansweronthetwomorequestions:“Howlongdoesyourcompany
usesocial
media?”,45.5%
answeredthattheirfirmusingsocialmediaforoneorlessthanoneyear.49.2%
answeredthattheirfirmusing
socialmediaabouttwoyears,andjust5.3%answeredthattheir
firmusing socialmedia foraboutthreeyears. Secondquestionwas:“Approximately,howmuch
hours doesemployeesspend usingsocialmediain oneweek?”, andthe participantsanswered
by
following
ratio,36.4%answeredtheiremployeesusing05hourssocialmedia,49.2%answered
theiremployeesusing
510hours,and14.4%answeredfor10-20hoursusageofsocialmediafor their employees.
Oneofthemostimportantquestionofthesurvey forthoseemployeeswhosefirmusing social
media
was:“Didyourfirmhadbenefitsfromsocialmedia”,andtheratiowas,27.3%answered
thattheir firmhadsignificantbenefitfromsocialmedia,67.4% answeredtheir firmhadbenefit
andonly
5,3%answeredtheirfirmdidnothavebenefitfromsocialmedia.Resultsshowsthat
employeesagreefirmscouldhavefurther benefit,butthey arequiteunsureaboutsignificant
improvement in marketingbyhelp of social media.
Goaloftheparttwoofthesurvey
wastoidentify
employee‟sperceptionsabout5variables
mentionedbefore intheresearchmethodsection.“Usingsocialmedia throughsocialnetworks
hassignificantly improvedbrandawareness”,60.7%participantsansweredtheyagreewiththe
statement,14.6%answeredbystronglyagree,19.9%wasnotsureaboutitandonly4.9%
disagreewiththestatement.“Useofsocialmediagivesanadvantageinpositioning
brandon
market over thecompetitors”, 27.2%participantsstronglyagree, 47.6% agreewith
thestatement,
20.9%wasunsure,andonly
4.4%participantsdisagreewiththestatement.“Useofsocialmedia
allowsfirmtolistencustomersmorefrequently”,49.0%participantsagreewiththestatement,
just 3.9% have answered stronglyagree, 37.9% are unsure about the statement, and 9.2%
participantsdisagree withthestatement.“Usingsocialmedia throughsocialnetworks,blogs,
youtubeandother socialnetworksincreaseswebsite traffic”,47.6% participants agreewiththe
statement,andjust4.4%oftheemployeesstrongly
agreed,34.5%wasunsure,13,1%ofthe
participantsdisagreeand0.5%didanswerasstrongly disagree.“Youthpopulationusingsocial
mediathroughsocialnetworkscouldfreely
talkabouttheirideas,withusingtheirpureyouth
creativity
andinthatway
helpfirminachievingandapproachingnewideas”,50%ofthe
participantsdidagreeaboutthestatement,just3.4%participantsstrongly
agree,29.1%ofthe
participantswere unsure aboutthe statement,and16.5% didanswerwithdisagree onthe
statement, 1%of theparticipants answered stronglydisagree.
Whenwetakeasummary
fromparttwoofsurvey,ingeneralemployeesagreethatsocialmedia
improve
brandawarenessandbrandpositioningoverthecompetitors,butwhenitcomesto
customersatisfaction,websitetrafficandyouthpopulationeffect,specificin-surveyquestion,
employeeshavedifferentopinions. About50%agreeorstrongly agreeithasbenefitsonthese
4

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

threevariables,butagainthereislotofemployeesthatare
social mediabased on thosethreevariables.

notsureaboutefficientbenefitfrom

Part threegives us demographicsandcompanyspecificquestions. 61.7% of theparticipants
were male and38.3%were female employees.Whenitcomestoagestructure,themostcommon
age groupwas26-33with32.5% of the employees,then 34-40with28.2%,then4150with14.6%, andthenrespectively50+with12.6%andyoungestagegroupoftheemployees1825had12.1%. Education part provide following results,Employeeswiththefinished High
Schoolwas
themostcommontoanswersurvey
with56.3%,thenCollegegroupwith40.3%,andthen respectively Phd with 1.5%, Master and
Elementary
with 1% of the participants. Type of businesssectionhadfollowing
results,themostsurveyedemployeesworkatthewholesalersor
retailerswith38.3%,thenby
thedescendingpercentagegoestourism15.5%,“Other”than6
businessofferedinthesurvey
with17.0%,construction12.1%,catering8.3%,agriculture4.9%
andhealthandsocialwork
3.9%.Andthelastquestionwasannualturnover of thefirm;results are following,
500.0001.000.000KM 38.3%, 100.000-500.000KM 34.5%, 13.1% 3.000.000+KM, 1.000.0003.000.000KM 12.1%and 0-100.000KM with 1.9%.
Intheconclusionpartresearcherwillusetheresultsfromsurvey
process.

totestthe5stagesofadoption

Conclusions
The purpose of this studywas to identifyuse of social media and the perceptions of the
employeesinthe firms of northeasternBiH regionon the effectof socialmedia. However, the
sampleofthesurveyedemployeesisrathersmalltorepresenthugefactorinadoptionprocess, but
it will provide someuseful insights forfurtherresearch.
Depending
ontheresultsfromsurvey,64.1%ofthefirmusessocialmediainonewayoranother
andthe74.8%oftheemployeespersonallyusessocialmedia,whichrepresentsevery
third
participants use social media. First stageofadoption process,awareness represents whether
firms are awareofthesocialmediaeffectonthemodernworld.Our resultsshowsthatfirmsare
using socialmediaabout49.2%for10-20hoursaweekand36.4%for0-5hoursaweek.Adding to
that,employeesperceivedsocialmediawhichrepresentshuge
factorinidentifyingbrand
awareness.Accordingtothoseresults,firsstageawarenessisobviously representedinthefirms
of this certain region.
Intereststageaccordingtotheresultsfromsurvey
isincreasingandbecomingmoreadopted.
Resultsshowthatthreeyearsagoonly
5.3%ofthefirmsusedsocialmedia,andthenextyear
additional49.2% ofthefirmsstarted usingsocialmedia.Inthe lastyear,another45.5%added
social mediato their firms as awayof marketing.
Awarenessandintereststageprovideplatformforevaluationstagewhichcouldimmediately
takeustotheendoftheprocess byrejection,dependingontheresults.Inthisstudy thatwasnot the
case.Evaluationstage ismorecomplexthatthe firsttwodescribed.Whenparticipantsof the
survey wereaskedwhethertheirfirmsbenefitfromsocialmedia,theanswerwasvery positive,
and27.3%hadopinionthattheircompany benefitsignificantly,andother67.4%answeredtheir
firmdidhavebenefit.Accordingtothoseresultsevaluationstageispositively
relatedtothe
5

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

adoption process.
Whenitcomestotrialstage,onceagainitneedstobeevaluatedbeforethefinalstageof
adoption.According
tothefindingsfromsurvey,mostofthefirmsaregettinginthetouchwith
thesocialmediainthelasttwoyears.Sotheyareyettofullyadoptit.Wecanapprovethose
84.7%firmssurveyed,whichstartedusing socialmediathroughlasttwoyears,asatrialstageall
long.Whenparticipantsareasked:“forwhatpurposesdoesyourfirmusessocialmedia”,the
mostoftheanswerswereforpromoting
firm.Thenthoughtsarecombinedincustomercare,
networkingandcreatingcompany
namebutinmuchlessratiothanisanswerforpromotingthe
firm.Severalfirmsansweredtheirpurposesforuseofsocialmediaisemploying
theworkers.
Summingupthefindings,firmsthathavesignificantbenefitfromsocialmediaaccording
toall
variablescontainedinthesurvey couldadoptsocialmediamarketingasanimprovedway of
marketing.
Employeesarevery
satisfiedwiththebenefitsocialmediaapprovedtotheirfirms,atleastthose
whichfirmsareusingsocialmedia.Whenthey
areasked:“inwhichway
firmhadthemost
benefit”,employeeswerevery commonaboutonething,customersarecommunicatingwiththe
firmmorefrequentlyandeasier.They werealsopositiveaboutreducingthecost,andimproving
overallproductivitywith minimumrequirements.
Tosumup,employeesarevery contentwiththesocialmedia effectontheirfirms.According to
the findingsonthe brandawarenessandbrandpositioning,mostof the employeesagree social
mediahaspositiveeffectonthosevariables.Findingsoncustomersatisfaction,websitetraffic
andyouthpopulationeffectare lesspositive,butyetenoughpositive,toapproveadoptionofthe
social mediamarketingto the firms.
Allstagesarepositivelyrelatedtotheuseofsocialmediamarketing,butyetbecauseofnovelty
ofthestudy
inthisregion,thesefindingsprovideusefulinsightsforfutureresearch.Model
presentedinthestudywillbefurtherdevelopedandimprovedinthefuturestudywhichwill
applymorethan oneresearch techniques for moreimportant results.

References
Brogan,C.(2010).Aboveallelse–People.TacticsandTipstoDevelopYourBusinessOnline,1, 12.
Tuten,

T.L.(2008).
Socialcentricityand
theEmergenceof
Marketing.SocialMedia Marketing in aWeb 2.0World, 2,20-21.

Social-Media

Evans, D. &amp;McKee, J. (2010), TheNew Role: SocialInteractions. SocialMedia
Marketing,2,30-31.
Kirtiş, A.K. &amp;Karahan,F.K. (2011).To beornottobein Social Media Arena as theMost CostEfficient MarketingStrategyafter the Global Rrecession. Procedia Socialand
Behavioral Sciences 24, 260–268.

6

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Husejnefendic, Š. H. &amp; Mehmedovic, M.M. (2011). Social Media and
MarketingApplication
in
South-Eastern
Bosniaand
Herzegovina
RegionThePractical Useof Social MediabyNew- portals in South-EasternBosnia
and HerzegovinaRegion. Acta Universitatis Sapientiae, Social Analysis, 1, 2, 177–
193.
Bell, J.H. (2009). Time for Brands to Adopt aComprehensive Social MediaStrategy.
OgilvyPublicRelationsWorldwide, 3-16.
Bernoff,

J.B. (2007). The POST Method: A systematic approach to
socialstrategy.Groundswell: Winning in aWorld Transformed bySocial
Technologies.

Safko,L.S.&amp;Brake, D.B. (2009).ACCESSModel.TheSocialMedia Bible – tactics, strategies
and tools forbusiness success.
Mason, P. (2008, May22). Social Marketing– AnEngagement Framework.Socialmedia404.
Retrieved April23, 2013, fromhttp://www.socialmedia404. com/?p=100.
Solis, B. (2011).Looking Beyond Paid, Earned, Owned Media: TheBrandsphere
Infographic.
BrianSolis.
Retrieved
April23,
2013,
fromhttp://www.briansolis.com/2011/08/new- inforgraphic-the-brandsphere-bybrian-solis-and-jess3/.

AppendixA – Survey Questions
Perceptions ofthe Employees onthe Social Media Effect in the FirminNortheasternBiH

FirstPart:
1. Does yourfirmusesocialmedia?
-Yes
-No
2. Do you personally usesocialmedia?
-Yes
-No
3. Which types ofsocialmedia does yourfirmuse?
-Facebook -Twitter
-Linkedin
-Youtube

-Skype -Google+

Other

4. Howlong does your company usesocialmedia?(numbersrepresents years)
-1 2
3
4
5+
5. Approximately, howmuch hours does employees spend using socialmedia?
0-5
5-10 10-20 20-30 30+
6. Forwhat purposes does yourfirmuses socialmedia?
-Promotingfirm -Creatingfirm name
-Networking

7

-Employment -Customer care

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

-Other
7. Didyourfirmhavebenefits fromsocialmedia?
-It had significant benefit -It had benefit -Didn‟t havebenefit

-It hadnegative effect

8. Inwhat way didfirmhadthe mostbenefits?
-Customers easilycommunicate with the firm
-Improved overallproductivity
-Reducedcosts
-Increasewebsitetraffic -Improved reputation ofthe firm

SecondPart
9. Using socialmedia throughsocial networkshassignificantly improvedbrand awareness ofthe
firm
-Stronglydisagree -Disagree
-Not sure
-Agree -Stronglyagree
10. Useofsocialmedia gives anadvantagein positioning brandonthe markeroverthe competitors
-Stronglydisagree -Disagree
-Not sure
-Agree -Stronglyagree
11. Useofsocialmedia allowsfirms to listencustomersmorefrequently
-Stronglydisagree -Disagree
-Not sure
-Agree -Stronglyagree
12. Using socialmedia throughsocial networks,blogs, youtubeincreases websitetraffic
-Stronglydisagree -Disagree
-Not sure
-Agree -Stronglyagree
13. Youth population usingsocialmedia throughsocial networks, couldfreely talk about their
ideas with their pureyouth creativity andinthatway helpfirmin achieving ideas
-Stronglydisagree -Disagree
-Not sure
-Agree -Stronglyagree

Third Part
14. Gender
-Male
-Female
15. Age
18-25

26-33 34-40 41-50 50+

16. Education
-Elementary

-High School

-College

-Master -Phd

17. TypeofBusiness
-Wholesalers and retailers -Construction -Agriculture

-Catering

-Tourism

-

Heal
and social work

-Other

18. Annual turnoverofthefirm
0-100.000KM
100.000-500.000KM
3.000.000+KM

500.000-1.000.000KM 1.000.000-3.000.000KM

8

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DUMAN, Teoman</text>
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                <text>The purpose of this study is to research whether the market in Bosnia, with  the focus on north-eastern Bosnia and Herzegovina region poses enough  capacity, and whether social media marketing could be adopted as an  efficient way of advertising and promoting goods. It is obvious that Bosnia  and Herzegovina is one of the poorest country in Europe, and firms in  country believes in traditional marketing. There is small precentage of  firms, that is raising by year, that are trying to develop an efficient way of  promoting their goods by social networks, and small percentage that are  getting in touch with social media marketing for the first time in any  possible way. Researcher chooses survey method to be the main research  tool. Model which will be used for adoption will be consisted of 5 stages:  awareness, interest, evaluation, trial, and adoption (or rejection).  Researcher found that brand awareness, website traffic, customer  satisfaction, positioning a brand, and youth population, as a variable for  research, all play roles in the adoption process of social media. At the end  through theoretical framework and results gained, study will help to  identify which organization will or can adopt social media marketing as an  improved way of their company.  Keywords: Bosnia and Herzegovina, Social Media, Adoption, Model,  Company</text>
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                    <text>MODELLİNG AND SİMULATİON OF A WASTE TO ENERGY SYSTEM
WİTH IPSEPRO™ SOFTWARE: BİOGAS GENERATİON
Emrah Onursal
Suleyman Demirel University, Isparta, Turkey
Kamil Ekinci
Suleyman Demirel University, Isparta, Turkey
Mustafa Acar
Suleyman Demirel University, Isparta, Turkey
Keywords: Biogas, Modelling, IPSEpro, Reactor.
ABSTRACT
The main objective of this work is to evaluate the steady-state modeling solution for a single
stage thermophilic biogas reactor using animal manure as substrate. Thus software package
IPSEpro™ from SimTech Simulation Technology, Austria was used. IPSEpro is a highly
flexible environment for modeling, simulation, analysis and design of components and processes
for energy and chemical engineering. Besides the standart power plant library which includes
basic components for power plant simulation like gas turbine, compressor, heat exchanger etc.; a
biogas reactor component was built via Model Development Kit (MDK). Biogas reactor includes
mechanical mixer with an heat exchanger inside of the reactor. The results of the study include;
software efficiency on modeling of a complex biochemical reaction, the amount of generated
biogas, reactor energy use per dry matter of substrate added.

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EKINCI, Kamil
ACAR, Mustafa</text>
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                    <text>Models of linking recreational tourism and agribusiness thought use of
ICT
Šemsudin Plojović
University of Novi Pazar
Serbia
Suad Bećirović
University of Novi Pazar
Serbia
Senadin Plojović
Technical faculty “Mihajlo Pupin” Zrenjanin
Serbia
Enis Ujkanovic
University of Novi Pazar
Serbia
Abstract: Paper is presenting results of project “With better cooperation towards better future” which is
supported by University of Novi Pazar and Sanjak business association with focus on segment of project
about investigating the possibility of application of information communication technologies in order to
increase the visibility of tourism resources and linking individual farmers who can make their agriculture
products, food, accommodation and other services available to tourists. This study addresses the issue of
linking the tourist offers and offers of organic food from small agriculture households. The project treats
the area of South Serbia and northern Montenegro, which is known for the beauty of mountain trails,
glacial lakes, large cave systems, fast-flowing rivers and cuisine specialties. The aim of the project is to
popularize this potential and its actualization within the tourist industry. This project involves the
registration of pedestrian trails, bicycle paths, trails of photo safaris within the google maps system as
well as within the specific mobile applications.The essence of the project is the implementation of mobile
and other applications and electronic services to improve the lives of small farm households through the
improvement of tourist offer, the development of organic production and enabling farmers to sell their
products to final customers directly.
Keywords: tourist industry, organic products, market positioning

Introduction
Paper is presenting results of project “With better cooperation towards better future” which is
supported by University of Novi Pazar and Sanjak business association.

239

�The focus of this paper is segment of the project about investigating the possibility of application
of information communication technologies in order to increase the visibility of tourism
resources and linking individual farmers and rural households who can make their agricultural
products, food, accommodation and other services available to tourists.
This study addresses the issue of linking tourist offers and offers of organic food produced by
small agricultural households.
The project treats the area of south west Serbia and northern Montenegro, which is known for the
beauty of mountain trails, glacial lakes, large cave systems, fast-flowing rivers and cuisine
specialties.
The aim of the project is to popularize this potential and its actualization within the tourist
industry.
The project also involves the registration of pedestrian trails, bicycle paths, trails of photo safaris
within the google maps system as well as within the specific mobile applications.
Scope of the research
Starting hypothesis of the research is that there is no valid possibility of linking recreational
tourism and agribusiness using ICT.
If this starting hypothesis is not confirmed that means that complementary hypothesis is valid
and that is: There is at least one possibility of linking recreational tourism and agribusiness using
ICT.
Authors have translated the idea of linking recreational tourism and agribusiness in adequate and
usable model that has been constructed based on the research done in ten municipalities in south
west Serbia and northern Montenegro. Research has been done using different research method
including observing, interviewing and analysis of the existing solutions in this area.
Objective of the work is to find applicable model of linking recreational tourism and agribusiness
that can be used as a base for developing adequate software solution.
In order to achieve this objective following research tasks had to be conducted:
- Analyse business of agricultural households in the research area, collect data on key
challenges that agricultural producers face.
- Identify potentials for development of recreational tourism, collect data on key challenges
that tourist organizations face in developing recreational tourism.
- Based on the collected data and their analysis, as well as SWOT and GAP analysis
develop model that could improve market position of small agricultural households and at
the same time improve tourist potential of the area.
In order to fulfil these research tasks authors have used data collection methods already
mentioned. In addition to this, for the analysis of the collected data, following methods have
been used: comparative method of existing solutions, SWOT analysis of agricultural producers

240

�and SWOT analysis of the tourist potentials as well as GAP analysis of the agricultural
households and tourist resources from the aspect of market potential and customer relations.
Separate chapter of this paper will cover each of the mentioned tasks.
Position of the agricultural households in the area
Authors emphasize the fact that this is not a first paper dealing with the analysis of market
position of small agricultural households in this area as well in other places around the world.
Previous research in this subject are numerus and different authors showed development of
agricultural households in the mountain areas from different aspects and tried to indicate the
solutions to development of these areas. For this purpose, we will use existing information on
position of small agricultural households in the mountain areas in official documents developed
by teams hired by European Commission, FAO as well as strategizes for rural development of
the individual municipalities. Beside these documents authors use results of the work of Nobel
Prize winner Muhamed Yunus that he presented in his book Banker of the Poor. Authors also
reference work of Swinned that dealt with the challenges of marketing of small agricultural
producers. In the part related to organization of small agricultural households authors, beside
their own research, also reference results of Ravindran S.N. as well as Toader M. and Valentina
G.R. that in separate papers covered challenges of sustainability of small rural households. In the
part related to finances authors reference work of Zender R. that researched alternative sources
of financing small agricultural households since classical sources of finance are hard to get or
expensive for them. Also, authors relay on their own earlier publications covering individual
segments of agribusiness development as well as tourism in the given area.
When development of small agricultural households is concerned following local, regional and
national stakeholders and factors are most important (Plojovic at all. 2016):
- Natural factors (land, insolation, availability of water…)
- Demografic factors (population, age, available information...)
- Infrastructure factors (road networks, communications, water supply systems, facilities
for storage and processing agricultural products...)
- Community support (financial and organizational support from the municipality, national
and international institutions, availability and willingness of support institutions...)
- Legal and economic environment (regulations regarding loans and financing,
collateral...)
On the other hand, internal most important internal factors of individual agricultural households
are (Plojovic at all. 2017.):
- Market entry
- Availability of financing sources

241

�-

Join use of land
Infrastructure conditions
Personal conditions

Position of agricultural household depends on adequate development of these factors. Task
related to this part of research is consisted of analysis which factors can be improved the most
and which of them contribute most to the market position of the agricultural household.
As far as the data on current situation of agricultural households, authors present the information
they obtained from the field research and using secondary data. Using method of generalization
in some areas, authors used the collected data on sampled households to present the current
situation agricultural households in the region.
Key challenge that individual agricultural producer face in the mountain areas of the west
Balkans is access to markets for their products. If we take export of corn for example, we can see
that it is one of the agricultural with the biggest export. However, these products are mostly not
produced by the small agricultural producers, but instead it was produced by large agricultural
corporations. One of the reasons is that large corporations, using the economy of scale, can
afford to pay larger fee to rend the government land. At the same time they also negotiate buying
the government land. Market present demands a capacity to be able to interact with the buyers
constantly and continuously and inform them on the current offers. That part small agricultural
producers can achieve best trough the joint use of resources.
Next factor is consolidating of land ownership, and that is mostly true in the mountain areas were
land owned by individual producers is very limited and physically divided in different locations
(see the attached graph).
As we can see, average size of the land owned by individual producers is very small and if we
take into account information that this land is usually divided is several locations, not linked to
each other that this situation becomes even more severe.
Data from the National Statistical Office show that available agricultural land in Serbia is 5,346,597
ha, accounting for 68.9 percent of Serbia's territory (7,759,200 ha). (Ševarlić, 2012, p. 37) The 2012
Census of Agriculture ascertained for the first time in the current public databases on land resources two
very disturbing facts:
1. Total agricultural land (3,861,477 ha) is less than half (49.8%) of the total territory of Serbia
(7,759,200 ha) and
2. even 424,054 ha or 11.0% of total agricultural land is not utilised, which makes 7.9% of the
available agricultural land. (Ševarlić, 2012, p. 248, 249).

If we add to this information that number of rural population is in constant decrease at the same
time when the land owned by individual producers is decreasing we can see a paradox caused by

242

�the fact that many people that have enharited agricultural land decided not to cultivate it. The bad
consequence of this is, as mentioned, that a large percentage of available agricultural land is not
cultivated. Aging rural population is one more indicator that shows on bad current situation in
rural areas. At an old age, rural population decrease their productivity dramatically. Also,
readiness for change and embracing new production methods also decreases with age. There is
also lack of motivation for new investment in agricultural production if there is no new
generations to continue the work. All this indicates that demographic factors have very large
influence on development of agricultural production in rural areas.
Potential for Rural Tourism
Natural factors used for tourist valorisation are consisting of following elements:
Geomorphology characteristics, climate, hydrography, plants and animal world. Initial factor for
development of tourism is geographic characteristic of the area. Complex natural tourist values
are best valorised by analysing geomorphological, climate, hydrological and biogeographical
tourist elements.
In the tourist morphological sense the researched area is consisted of following parts:
o
o
o
o
o

City valleys
Mountains
River valleys
High plains
Hilly areas.

However, in each of these parts there are many tourist potentials that are not know to a wider
audience of current and potential customers.
Pester plain and Vlahovi, as well as mountains are part of the Dinaria mountain system.
Lower areas, river valleys as well as Pobrđa also part of this system.
Geomorphology characteristics as touristic value is consisted of complex geological materials,
tectonically arranged valleys of river Lim, Uvac, Raska and Ibar as well as smaller valleys
connected to them. Geomorphologic objects have special importance for the whole touristic
valorisation.
Geomorphology of the researched area has mainly mountain characteristics were Pester high
plain is in the central part and valleys of river Ibar and Lim in the east and west borders
surrounded by mountains Haila, Prokletije, Golija, Radocela, Rogozna, Ninaja, Giljeva,
Jodovnik, Zlatar and Mojstirskodraske mountains.

243

�Although, the area is not suitable for communication infrastructure, valleys enable enough space
to build roads necessary for development of tourism in this area.
Researched area, because of its geographic position is on the transit communications between
main regional centres. Based on the number of toursits that visits and/or pass trough this area we
can conclude that the region has not used its potential as transitory position to attract more tourist
revenue.
In this cross-border region, beside City of Novi Pazar, other towns and rural settlements are not
established as tourist destinations, if we exclude several spa places and mountain Golija.
Croup of closer regions and centres cover West Serbia and Sumadija in the west with the
Pomoravlje. Bigger centres are Uzice, Cacak, Kraljevo, Kragujevac and Krusevac. Other regions
surrounding the are are Montenegro and Kosovo with centres like Kosovska Mitrovica and Pec.
In the near future, role of stronger source of tourists will have East and Central Bosnia and
Bosnian Posavina including cetres Sarajevo, Tuzla, Banja Luka, Brcko and others.
In the gorup of tourist sources centres further than 300 km are Vojvodina, East and South East
Serbia with centers including: Belgrade as the capital, Novi sad, Subotica, Zrenjanin, Pancevo,
and in the east and south Zajecar, Negotin, Bor, Nis, Leskovac and Vranje.
To all mentioned tourist sources centres more attention needs to be paid in order to promote
tourist values and potential of the researched area.
The importance of this area, when it comes to recreational tourism can be best illustrated by
project Via Dinarica (www.viadinarica.com). For the destinations that covers, the project recived
a received a “2014 Travel Awards: Best New Trail” by the Outside Online magazine
(https://www.outsideonline.com/1921701/2014-travel-awards-best-new-trail) in 2014, and “Best
of the world” destination for 2017 by the National Geographic Magazine
(https://viadinarica.com/en/blog/280-national-geographic-traveler-via-dinarica-medu-najboljimsvjetskim-destinacijama-2).

244

�Source: www.viadinarica.com , 20.04.2017.

Project Via Dinarica has an objective to map tourist potential along three routes through
mountain pass of Dinarica mountains starting from Slovenia all the way trough Albania. Three
routes are marked as green, white and blue. Green and white route pass trough area of southwest
Serbia and northern Montenegro. It is hard to list all the tourist potential in one paper, but it is
very important that they are generally recognized and to work on validating each individual
resource.
Information collected by the authors about responses from tourists that visited these places show
following:
o Road infrastructure is in very bad condition.
o Accommodation capacities are not distributed well.
o Tourist organizations are not focused on recreational tourism
o Near tourist attractions there is no safe accommodations and establishing camps.
o Mountain paths are not marked well.
o There is no adequate cooperation of tourist organizations and local communities.
o The mobile networks do not cover all the area
o Lack of cooperation between tourist organizations with an aim to create joint
tours.
These are most commong answers that authors have summarized from many answers that,
unfortunately, indicate that actualization of tourist potentials is very low as well as awareness
that these potential can be transformed in development potential of the region.

245

�Possibilities of linking recreational tourism and agribusiness
The research points to the possibility, that through the development of tourist potentials of
recreational tourism, with adequate cooperation, to improve the position of small agricultural
households.
The basic precondition for successful cooperation is a "win-win" strategy, that is to find a benefit
in the cooperation for all sides. And if there is a benefit for a wider social community then a
synergistic effect is achieved.
The current SWOT analysis of small agricultural households with focus on factors which can
influence recreational tourism is given bellow:
S
Organic production,
Natural beauties,
Clean air and water,
Special features of cuisine products
W
Poor road infrastructure,
Crushed production,
Insufficient implementation of
measures,
The problem of entering the market

O
The development of new products,
Finding market niches,
Direct contact with customers

agro-technical

T
Emigration of young people,
Dependence on the buyer,
Exclusion from strategic documents
Media neglect

In the SWOT analysis of the position of small agricultural households, many factors are noted:
Bad road infrastructure, small scale production, insufficient application of agro-technical
measures, the problem of entering the market, and so on. The essence of linking recreational
tourism with agribusiness is to minimize the impact of these shortcomings. Reducing the impact
of these shortcomings is reflected in the fact that recreational tourists do not request road
infrastructure, since the essence of recreational tourism is movement of foot, visits of natural
beauties, such customers are looking for products that are specific, special and with less use of
biochemical treatments of modern chemistry. This approach, on the other hand, enables the
leveraging of the advantages of agricultural households in the mountainous region, which are:
organic production, natural beauty, clean air and water, the specificity of food products and
many others. It also positively influences Chances, which are the development of new products,
finding of markets niche, direct contact with customers. This approach also decreases likelihood
of Threats occurring, such as emigration of youth, dependence on customers, exclusion from
strategic documents and media neglect.
The current SWOT analysis of the offer of recreational tourism with a reference to the factors
that can be influenced by linking with small agricultural households is given bellow:

246

�S
Organic production,
Natural beauties,
Clean air and water,
Special features of cuisine products
W
Accommodation capacities not well distributed.
Tourist organizations are not oriented towards
recreational tourism.
There are no safe conditions for lodging and
camping near tourist attractions.
Mountain trails are not well marked.
Adequate cooperation between the tourist
organization and the local population not establish.

O
The development of new products,
Finding market niches,
Direct contact with customers
T
Emigration of young people,
Exclusion from strategic documents,
Media neglect

If we consider the improvement of the tourist offer as an improvement in the services that the
customer buys, then the improvement of the tourist offer is also an additional benefit for the
customer.
Adequate linking with agricultural households will greatly contribute to overcoming the
shortcomings of the tourist offer. In the part of the accommodation capacities within the rural
tourism, accommodation facilities can be created at the tourist site near tourist attractions. The
goal of every agricultural household would be to get more customers and they would make an
effort to conserve nature with an adequate improvement their offer. If an agricultural household
is aiming to sell their products to tourists who are not going to use the accommodation services
but want to camp, then the agricultural household has an interest in arranging and protecting
camping sites in order to increase the sales of agricultural products. Since the rating of a tourist
destination depend on the well-marked trails, then the agricultural holding has an interest in
maintaining these markings. A software solution can facilitate exchange of information between
tourists and agricultural households. Tourist organizations can be as support to the initiative, but
with no need to be part of providing the service. As we have already talked about other factors of
SWOT analysis in this paper, it is sufficient to justify the ways of reducing the impact of the
weaknesses of the tourist offer
The proposed model of connecting recreational tourism and agribusiness
Based on the analysis of the current state of small agricultural households and the analysis of the
tourist offer, with reference to recreational tourism, the possibilities of linking have been
considered. A model of linking recreational tourism and agribusiness with the use of ICT has
been created.
To create this model following sets of activities are needed:

247

�o activities related to the information system
o activities related to tourist offer
o activities related to agricultural households
The project implies the following activities related to tourist offer:
o Work on identification of tourist resources
o Valorization of tourist resources
o Gap analysis of the current and desired state of exploitation of tourist resources
o Mapping tourist resources through integration into Google Maps or similar navigation
software
o Mapping roads to tourist attractions as well as mapping of the hiking, cycling and photo
safari trails
The model implies the following activities related to agricultural households:
o Identification of households who are ready to offer their agricultural products to tourists
o Identification of suitable places for visiting
o Mapping of touristic facilities within tourist offers
o Preparation and training of agricultural households in order to increase their capacity to
include catering services in the framework of their offer
The model implies the following activities related to the information system that would support
the linkage of tourist offer and supply of agricultural households:
o Identification and creation of tourist routes
o Presentation of agricultural households on these routes and presentation of the services
they provide
o Development of internet portal and mobile application that connects tour operators and
agricultural households, as well as individuals tourists and agricultural households
o Development of a special form of social network that would gather visitors and users of
these services
o Development of reservation, ordering and billing of products and services electronically.

The end result of these activities should be an interactive internet site that is linked to a mobile
application. Data on tourist tours, attractions and places to visit are entered by Local Tourist
Organizations. This creates awareness of the tourist offer. Using GPS values each location is
shown on Google Maps application. Also, each of the tourist routes is presented as a tracking
route on Google maps. Each route would have a full description, length, sights, hosts along the
route, time to visit and the time needed to get around.

248

�Registration of agricultural households, that is, obtaining a user account for every agricultural
household would be done in local tourist organizations. After registering and obtaining the ID
number, agricultural hosts would download a mobile app from the Google Play Store and enter
their data. Every agricultural household enter general characteristics about their offer:
o Positioning on the map
o A short film about the household
o Products that they offers
o Indicative price list
Customers - recreational tourists can use either an internet site or a mobile application for
tourists. Through the application, they can contact the tourist organization or individual
households with their requests. For each request, the household with a confirmation also sends a
pro forma invoice. After confirmation of the payment of funds to the household account the
tourist services can be provided. In order to be able to further use the site and mobile application,
both the household and the guest are obliged to evaluate each other in the system. In this way,
the status and reputation of individual households is created.
The system is to be maintained by local tourist organization, and would be funded by the fees
charged as a percentage to each financial transaction in the system. This would ensure
sustainability of the model.
The authors also recommend that the agricultural households propose camping sites and build
sanitation facilities and showers in the vicinity of those places. Some households might build
special capacities for accommodation.
Conclusion
The research carried out by the authors and the data they collected indicate that linking
recreational tourism and agribusiness can contribute to following:
- Improving market position of agricultural households
- Improving local tourist offer
- Impact on local, regional and national factors to devote special attention to small rural
households in the mountain areas.
This disproves the initial work hypothesis that there is no possibility of linking recreational
tourism and agribusiness using ICT.
It also confirms complementary hypothesis which is: There is at least one possibility of linking
recreational tourism and agribusiness using ICT.

249

�This paper presents an overview of the research conducted by the authors with the aim to point
out the unused potentials that can be used to improve the lives of small agricultural producers as
well as recreational tourists. In order for this research to achieve its goal, it is necessary to
disseminate the results of this research and take appropriate actions based on specific knowledge
acquired through the research. This can contribute to improvement of the position of agricultural
households, as well as the improvement of the tourist offer and thus contribute to better life of
the local population.
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Plojovic, Senadin
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                <text>Abstract: Paper is presenting results of project “With better cooperation towards better future” which is  supported by University of Novi Pazar and Sanjak business association with focus on segment of project   about investigating the possibility of application of information communication technologies in order to  increase the visibility of tourism resources and linking individual farmers who can make their agriculture  products, food, accommodation and other services available to tourists. This study addresses the issue of  linking the tourist offers and offers of organic food from small agriculture households. The project treats  the area of South Serbia and northern Montenegro, which is known for the beauty of mountain trails,  glacial lakes, large cave systems, fast-flowing rivers and cuisine specialties. The aim of the project is to  popularize this potential and its actualization within the tourist industry. This project involves the  registration of pedestrian trails, bicycle paths, trails of photo safaris within the google maps system as  well as within the specific mobile applications.The essence of the project is the implementation of mobile  and other applications and electronic services to improve the lives of small farm households through the  improvement of tourist offer, the development of organic production and enabling farmers to sell their  products to final customers directly.    Keywords: tourist industry, organic products, market positioning</text>
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            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
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              <elementText elementTextId="1184">
                <text>2017</text>
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            <name>Keywords</name>
            <description>Keywords.</description>
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              <elementText elementTextId="1185">
                <text>Conference or Workshop Item
PeerReviewed</text>
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      <tag tagId="6">
        <name>H Social Sciences (General)</name>
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