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                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Relationship between Machiavelism and Ethical
Leadership and an Application
Mustafa Kemal Demirci
Dumlupınar University, Kütahya, Turkey
mkdemirci26@hotmail.com
Gülten Eren Gümüştekin
Dumlupınar University, Kütahya, Turkey
ggumustekin@hotmail.com
Nuray Mercan
Dumlupınar University, Kütahya, Turkey
snmmercan@yahoo.com
Bayram Alamur
Balıkesir University, Balıkesir, Turkey
alamur_bayram@hotmail.com
Süleyman Tiryaki
Dumlupınar University, Kütahya, Turkey
tiryaks06@hotmail.com

Machiavelli has emphasized and defended to the brutality of competition,
which happens in both political and organizational life, selfishness and has
taken account of the fact that the every unethical way can be try to reach the
purpose. 21. Century is the information age. Besides, different management
models and leadership characteristics have discussed in this age as well. In
recent years, the scandals which emerged in businesses Enron, WorldCom,
Parmalat etc. have caused to become importance for the ethical behavior of
leaders and began to be questioned the role of leader in formation of ethical
behavior. Ethical leadership is the integration of ethic and leadership, and is an
example for employees. Ethical leadership shows the way to the employees to
reach the goals, it is the way which has only ethical principles and methods.
The purpose of this resource is to determine the level of Machiavellian
tendencies and to determine its statistical relationship between the ethical
leadership. The resource questionnaire method was applied to 127 teachers
who work in Altintas. As a result of this resource teachers’ average score was
calculated 90, 9. The high and low limit that separating of Machiavellian
behavior is 100 point. 18, 8% of teachers has been received high Machiavellian
behavior score. Positive correlation was found between negative tendency to
the Machiavellism and ethical leadership. In this resource are not differences
between the perspectives to ethical leadership and the Machiavellian level of
men and women.
Keywords: Machiavelism, Ethical Leadership.

215

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                    <text>International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Machiavellianism in Relation to Ethical Leadership and a Practice
Mustafa Kemal Demirci
Dumlupınar University,Kütahya, Turkey
mkdemirci26@hotmail.com
Gülten Eren Gümüştekin
Dumlupınar University,Kütahya, Turkey
ggumustekin@hotmail.com
Nuray Mercan
Dumlupınar University,Kütahya, Turkey
snmmercan@yahoo.com
Bayram Alamur
Balıkesir University, Balıkesir, Turkey
alamur_bayram@hotmail.com
Süleyman Tiryaki
Dumlupınar University,Kütahya, Turkey
tiryaks06@hotmail.com
Abstract
Machiavelli emphasized and asserted the idea that any unethical way to fulfill a
goal can be put into practice as well as ruthlessness of rivalry and selfishness both
in political and organizational life. The 21st century is a period in which a variety of
management models and leadership qualifications has been discussed besides being
information age. At the heart of these discussions, recent business scandals such as
Enron, WorldCom, Parmalat etc. paved the way for leadership behavior to gain
importance and the role of leader modeling the “ethical behavior” has begun to be
argued. Ethical leadership is the integration of ethics and leadership issues as well
as serving to the employees as a model. Ethical leadership is to enable the
employees only with the ethical principles and procedures on the way to achieve
their aims. The objective of this research is to determine the levels of
Machiavellianist tendencies and relationship with ethical leadership statistically. A
survey method has been applied to 127 teachers working in Altıntaş. According to
survey results, the average score of the teachers included is 90,9 points. The
boundary line separating high and low Machiavellianist attitude is 100 points. It has
been seen that 18,8 % of the teachers scored points of high Machiavellianist
attitude. It has been confirmed by the results that there is a positive correlation
between negative Machiavellianist tendency and ethical leadership. There is no
difference determined between Machiavellianist levels and ethical leadership
perspectives of men and women.
Key words: Machiavellianism, Ethical Leadership

Introduction
Theoretically, Machiavellianism, including alienation from the influence of interpersonal
relationships and indifference to traditional ethical values, is to reach individual targets by
manipulating persons.

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

In cases of collaboration, Machiavellianists share information, however in highly
competitive environments; they keep the information to their selves. Generally, the
concepts of Machiavellianism and ethics are regarded as two poles of an axis. It can be
said that this is based upon Machiavelli’s notion : “If an administrator seeks to realize an
ambition, being ethical shall not always be found rational, on the contrary the whole
consistent attempts providing social approval of people, shall be seen as irrational policy”.
(Skinner 2002: 60). Machiavellianism is among the basic personality traits which affect the
organizational behavior. The belief of experimenting any way to fulfill the objective turns
these individuals into more Machiavellianist ones in cases of negotiation necessity with
less rules. In their book “ Studies in Machiavellianism” published in 1970, Richard
Christie and Florence Geis , who developed a psychometric scale, with reference to
Machiavelli’s notions, to scale Machiavellianist attitude, described the qualifications of
Machavellianists with high tendencies and low tendencies as follows : Individuals with
high Machiavellianist tendencies are described as target-oriented, coldblooded, objectiveminded, cheater, team leader, a good handler of interaction with all process, manager,
power-oriented, authoritative, not open to manipulations, skeptical, not trustworthy,
success-oriented, selfish, opportunist, judicial, arrogant, aggressive, limit-pusher,
performance-oriented rather than justice-oriented. On the other hand, individuals with low
Machiavellianist tendencies are described as not confident, inclined to be managed and
dominated easily, sympathizer and sympathetic, friendly, sensible, prone to collaboration,
self-sacrificing, thoughtful and with ethical values (Ergeneli, 2006).
The concept of ethical leadership shapes the attitudes of people in many fields of
communal living. Besides some qualifications such as truthfulness and honesty, ethical
leadership features the concept of psychic leadership concentrating on values. The values
such as loyalty, truthfulness or vice versa can be seen as a part of ethical leadership values
(Plinio, 2009:278). Harvey, as a result of researches on ethical leadership, introduced the
ten-item ethical leadership (Harvey, 2004:23):
1. Ethical leaders regularly make reference to common values, business principles and
ethical standards and ensure that they are understood, supported and adopted.
2. Ethical leaders hold themselves and other people responsible for behaving in
accordance with ethical values.
3. Since ethical leaders speak and act with integrity, they have the right to expect the
others to do so.
4. Ethical leaders take into consideration others and guiding principles at the decision
making stages. They manifest their values in all their deeds.
5. Ethical Leaders take pains so that policies and practices are in harmony.
6. Ethical leaders allocate time and resources to help people acquire confidence and
skills that are required to transform correct beliefs into good behavior.
7. Ethical leaders attach importance to the feelings, views and reactions of their
colleagues, employees and all the others who fall in their sphere of influence.
8. Ethical leaders make large numbers of small improvements in many fields. They
easily adapt to ethical values and rules thanks to their sophistication.
9. While they are making decisions about choosing and promoting people who they
will work with, ethical leaders use their mission, vision and values as criteria.
10. Ethical leaders motivate followers to take initiative and act as guides rather than
making complaints, accusing some others, or waiting for others to take lead.

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

In the first part of this research, the relationship between Machiavellianism and ethical
leadership, literature search as the second part and research findings and analysis as the
conclusion part will take place.
The Relationship between Machiavellianism and Ethical Leadership
According to the results of a survey relating to ethical perception difference between
Machiavellianist individuals in comparison with the others, those ,who have high ethical
perceptions, have less Machiavellianist tendencies compared to the ones who have low
ethical perceptions. For Christie and Geis, social pressure affects highly Machiavellianist
individuals less, thus these individuals obey the social norms less than the others (Skinner
2002: 60). Moreover, Christie and Geis stated that Machiavellianist individuals are
deprived of the concept of traditional ethics and in their perspectives of seeing the
individuals, they are pragmatist. According to them these individuals are not deprived of
ethics, yet they abide by some ethical principles which are not in accordance with
traditional ethics. Furthermore, Mahciavellianist leaders can be exceptionally successful
and useful in terms of the other organizations in cases of negotiation and persuasive skills
are required. As a matter of fact, Machiavellianist individuals are exceptionally good at
developing competitive strategies to succeed by concentrating on cognitive analysis of the
cases. However, it is the best way for the business organizations to keep the
Machiavellianist perspective limited. Thus; not only achievement motivation, the motive
power and being aim-oriented can be preserved, but also the opportunist, selfish and
deceitful sides of Machiavellianists can be prevented. (Mandacı, 2007: 54).
Highly Machiavellianists think first and act accordingly while lowly Machiavellianists act
first and then shape their cognition. Although Machiavellianism is not directly associated
with any general intelligence testing scale, highly Machiavellianists are found out to be
smarter and more charming compared to the lowly Machiavellianists. (Ural, 2003: 102).
Literature Review
According to Atakan (2002), mass media news programs cannot reach any difference in
business levels among different age groups. The profession of a doctor is another
occupation which has been searched in terms of the relationship with Machiavellianism.
By using average score of Mach IV Scale, Bakır (1992) found out that the more age and
term of office increases , career status progresses or academic title is gained, the more
positive social values become and the less the tendency of looking out own profits
becomes. In his research, Bakır (1993) carried out a survey among the students of Gulhane
Military Medical Academy. According to survey results, once the students are closer to
complete their education, Mach IV scores significantly increase, marital status affects
social values and married doctors have less Machiavellianist tendencies. As for Abdul Aziz
(2004), there has been found out a strong positive relationship between Machiavellianism
and absenteeism. Abdul Aziz found out that part-time employees have higher
Machiavellianism levels compared to full-time employees. In her studies in banking sector
Mandacı (2007) found out that there is not a difference between marriedsingle,experienced or age groups in terms of Machiavellianism and ethical perception.
Although marital status andage changes, Machiavellianist features including more
individualistic attitudes are not shown. Research results show that there is not a significant
difference between private and public sectors in terms of Machiavellianism and ethical
perception levels. Tekin (2008) found out that Machiavellianist notions are common

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

among sales representatives and such attitudes as favoring some clients, not granting a
discount of credit sales, dealing with personal issues during work hours, tolerating nonobeyers of ethical rules, increasing prices for foreigners, exploiting the organization’s
equipment’s, forcing the clients to purchase the item are Machiavellianist features.
Arslan (2004), in her research attended by 403 adults living in Ankara, Istanbul, Izmir and
Mersin, found out that there is not a significant relationship between sex and
Machiavellianism, there is a positive relationship between Machiavellianism and high level
of alienation, as well as a negative relationship between his level of education and
Machiavellianism.
Bakır (2003) searched out that there is a negative relationship between Machiavellianism
and job satisfaction in a survey among doctors. Jelinek (1985), in a research for students,
reached the results that those who have had high scores of Machiavellianism are less
stressful than the ones who have not. Barlow (2010) in a research aimed at students,
found out that there is a negative relationship between Machiavellianism and emotional
intelligence and that female students are less Machiavellianist in comparison to male
students as female students are prone to use their emotions more. Paulhus, in a research
aimed at employees about Machiavellianism and five-factor personality, found out a
positive relationship between Machiavellianism and narcissism; and a negative one
between Machiavellianism and psychopathic personality. Paul and Bereczki (2007), in a
research aimed at employees, found out that there is a negative relationship between
Machiavellianism and social co-operationRayburn (2003), in a research aimed at
employees, found out that there is a positive relationship between Machiavellianism, Type
A personality and academic success, and a negative one between ethical perception, Type
A personality and academic success. Liu (2008), in a research aimed at employees, found
out that there is a negative relationship between Machiavellianism and information sharing.
Latif (2000) searched out that there is a negative relationship between Machiavellianism
and ethical perception. Cyriac and Dharmaraj (1994) analyzed Indian businessmen in detail
in terms of Machiavellianism levels and found out that administrators working in large
cities of India have been affected by Machiavellianism as the ones in most European
countries. Moreove, in a research carried out in China; although negative relationship
between Machiavellianism levels and job satisfaction has been uttered in literature, Siu
(1998) stated that the more Machiavellianism levels of bankers working in Hong Kong
increase, the more satisfaction they get. Corzione and Buntzman (1999), in their research
to analyze the Machiavellianism levels of employees in American Banks, found out that
Machiavellianism levels do not differ intersexual. They also found that there is not a
significant difference between the Machiavellianism levels of American banks and Hong
Kong Banks. Also, they could not find any relationship between Machavellianism and
salary.
The Objective and Importance of the Research
The objective of the research is to examine the relationship between ethical leadership and
Machiavellianist features and attitudes which are effective on people to behave unethically.
Research Method,Sampling and Data Collection Tools
The research will be carried out by method of survey to the employees of Kutahya Altintas
Distcirct Governorship. The data of research has been provided by surveys based on the
literature.

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

As a data collection tool, survey form has been used. On this form,respectively
demographic information and 20-items about Machiavellianist personality take part. While
preparing the survey form, Mach IV version developed by Christie and Geis to scale
Machiavellianist personality, has been used. 20 items of Mach IV Scale have been adapted
to Turkish. Half of the items reflect Machiavellianist personality (positive) whereas the
other half is against Machiavellianist personality (negative). Positive items are respectively
as follows: (1, 3,4, 6,7, 9, 12, 16, 18, 19), and the negative items are as follows : (2, 5, 8,
10,11, 13,14,15,17, 20). These items take part in five-Likert type scale on the survey form.
On the form 5-point represents “strongly agree”, 1-point represents “strongly disagree”.
Machiavellianist Personality Score = Total Positive Points -Total Negative Points + 100
It is known by the researcher which of the questions is positive and negative. On this
survey high score shows highly Machiavellianist personality and low score shows lowly
Machiavellianist personality. By determining 100 points as criteria, over 100 points
showing high, below 100 showing low Machiavellianist personality is determined as the
standard. Ethical Leadership Scale is a scale developed on social learning theory grounds.
There are 10 items about ethical leadership (Tuna vd. 2012).
Hypotheses ofthe Research
The hypotheses of this research are mentioned as follows:
H1: There is not a statistically significant relationship between the levels of
Machiavellianism and sex factor of the teachers who have taken the survey.
H2: There is a statistically significant relationship between the levels of negative tendency
to Machiavellianism and ethical leadership perceptions of the teachers who have taken the
survey.
H3: There is not a statistically significant difference between the negative and positive
perceptions of Machiavellianism and ethical leadership perceptions of the teachers who
have taken the survey.
Findings and Analysis
In this part, the data of the teachers, which have been participated, collected by means of
survey method, necessary statistical processes to work out sub-problems and comments are
included
1 Survey Reliability
Table-1: Internal Consistency of Surveys
Scale
Positive Machiavellianism
Item Scale
Negative
Machiavellianism Item
Scale
ETHICAL LEADERSHIP
SCALE

Number of Items
10

Cronbach‟s Alpha
0,782

10

0,732

10

0,796

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Having analyzed the reliability of answers given to Machiavellianism Scale by
academicians participated, reliability coefficient is r= 0,832. Ethical Leadership has been
proved to have r= 0, 70 reliability coefficient.
Table 2. Arithmetic Mean, Standard Deviation and Factor Load Values
POSITIVE ITEMS ABOUT MACHIAVELLIANISM
1. The best way to handle people is to tell them what they want to hear.
3. Anyone who completely trusts anyone else is asking for trouble.
4. It is hard to get ahead without cutting corners here and there.
6. It is safest to assume that all people have a vicious streak and it will
come out when they are given a chance.
7. Never tell anyone the real reason you did something unless it is useful
to do so.
9. It is wise to flatter important people.
12.People suffering from incurable diseases should have the choice of
being put painlessly to death.
16.Most people forget more easily the death of a parent than the loss of
their property.
18.Generally speaking, people won’t work hard unless they’re forced to
do so.
19.The biggest difference between most criminals and other people is
that criminals are stupid enough to get caught.
NEGATIVE ITMES ABOUT MACHIAVELLIANISM
2. When you ask someone to do something for you, it is best to give the
real reasons for wanting it rather than giving reasons which might
carry more weight.
5. Honesty is the best policy in all cases.
8. One should take action only when sure it is morally right.
10. All in all, it is better to be humble and honest than to be important
and dishonest.
11. Barnum was very wrong when he said there’s a sucker born every
minute.
13. It is possible to be good in all respects.
14. Most people are basically good and kind.
15. There is no excuse for lying to someone else.
17. Most people who get ahead in the world lead clean moral lives.
20. Most people are brave.
ETHIC LIDER
1. My manager listens to what employees have to say
2. My manager disciplines employees who violate ethical standards.
3. My manager conducts his/her personal life in an ethical manner
4. My manager has the best interests of employees in mind
5. My manager makes fair and balanced decisions
6. My manager can be trusted
7. My manager discusses business ethics or values with employees
8. My manager sets an example of how to do things the right way in
terms of ethics
9. My manager defines success not just by results but also the way that
they are obtained
10. My manager when making decisions, asks “what is the right thing to
do?”

Arithmetic
Mean

Standard
Deviation

ALPHA
VALUE

3,24
3,23
3,85
3,47

1,348
1,340
1,241
1,174

,715
,703
,739
,721

2,98

1,472

,784

1,96
2,35

1,353
1,504

,781
,740

2,95

1,356

,734

3,01

1,312

,731

2,56

1,395

,787

4,43

,905

,685

4,58
4,38
4,28

,849
,854
1,046

,793
,729
,771

4,14

1,014

,694

3,72
3,80
4,07
3,11
3,50

,997
,937
,961
1,370
1,221

,671
,690
,784
,751
,687

4,02
3,80
4,23
4,23
4,27
4,39
4,35
4,24

1,000
1,115
,977
,875
,791
,768
,802
,742

,774
,819
,774
,764
,766
,772
,783
,781

4,31

,684

,777

4,39

,691

,770

Cronbach Alpha Coefficient is referred to test the inter-consistency of the scale item in
scope of Machiavellianism Scale and reliability study, and test-retest reliability coefficients
are referred to test the time consistency in terms of scaled quality. The internal consistency

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

coefficient related to 20-items of the scale α=.7320 olarak hesaplanmıştır. The internal
consistency coefficient related to 10 item Ethical Leadership Scale is α=.796. In the
literature, internal consistency values over .70 are suitable.
Table-3 Demographic Variables
AGE VARIABLE
AGE
FREQUEN
CY
20-25
29
26-30
55
31-35
26
36-40
9
41-45
3

46 AND
OVER
TOTAL
SEX
MALE
FEMALE

%
22,8
43,3
20,5
7,1
2,4

5

3,9

127

100,0

106
122

46,5
53,5

TERM OF SERVICE
1-5
95
YEARS
5-10
23
YEARS
10-15
6
YEARS
15-20
2
YEARS
OVER 20
1
YEARS
TOTAL
127

74,8
18,1
4,7

MARITAL STATUS
FREQUENC
Y
MARRIED
68
SINGLE
59
TOTAL
127
JOB POSITION
KINDERGAR
8
TEN
TEACHER
CLASS
92
MASTER
DIRECTOR24
VICE DIR.
CLERK
3
TOTAL
127
EDU. LEVEL
HIGH SCH.
UNIVERSIT
Y
MASTER’S
DEGR.
TOTAL

%
53,5
46,5
100,0
6,3

72,4
18,9
2,4
100,0

6
117

4,7
92,1

4

3,1

127

100

1,6
,8
100,0

Analyses of Research
Table 4: Average Scores of Machiavellianism Levels of Participants

LEVELS
MACHIAVEL
LIANIST
LEVELS

N
127

Min.
69

Max.
122

Ave..
90,9

S.s
9,983

According to Table-4, regarding the scores got by participants, it can be seen that the
minimum average score is 69 and maximum average score is 122. Accordingly the average
score of the teachers appears to be 90, 9.

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Table 5: Perspectives of Females and Males in Terms of Machiavellism and Ethical Leadership

NEGATIVE
TENDENCY TO
MACHIAVELLIANISM
POSITIVE TENDENCY
TO
MACHIAVELLIANISM
ETHICAL
LEADERSHIP

SEX

N

T

P

53
74

ARITHMETIC
MEAN
40,4906
39,6757

FEMALE
MALE

1091

289

FEMALE
MALE

53
74

42,5094
42,0135

,541

,580

FEMALE
MALE

53
74

29,5283
29,6486

,125

,920

As the result of t-test to determine whether there is a significant difference between the
scores of females and males about their negative and positive tendencies to
Machiavellianism as well as ethical leadership, the difference between the arithmetic
means of the groups has not been found statistically significant.
Table6: The Perspectives of Higly/Lowly Machiavellianists into Ethical Leadership
LEVELS
HIGHLY
MACHIAVELLIANISTS
LOWLY
MACHIAVELLIANISTS

N
1,00

X
24

ss
41,5833

2,00

103

42,3689

t

p
,021

,886

Table7: Correlation Analysis Determining the Difference between Negative/Positive Tendency To
Machiavellianism, Ethical Leadership And Marital Status
VARIABLES
POSITIVE
TENDENCY
TO
MACHIAVE
LLIANISM
NEGATIVE
TENDENCY
TO
MACHIAVE
LLIANISM

ETHICAL LEADERSHIP
Pearson
Correlat
ion

0,037

Sig. (2tailed)
Pearson
Correlat
ion

,682
0,280**

Sig. (2tailed

,001

Viewing Table-7, as a result of correlation analysis to determine the relationship between
positive tendency to Machiavellianism and ethical leadership , no statistically significant
relationship between the scores has been worked out (r= 0, 037 ; p&gt;.05). As a result of
correlation analysis to determine the relationship between negative tendency to
Machiavellianism and ethical leadership , a low level of statistically significant relationship
between the scores has been worked out (r= ,154; p&lt;.05).

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Conclusion
Regarding the scores got by participants, it can be seen that the minimum average score is
69 and maximum average score is 122. Accordingly the average score of the teachers
appears to be 90, 9. Yıldız (1998) found out that the average Machiavellianist tendency
score of Turkish administrators is 94. 35, which is not too low taking the boundary line
score 100 separating high and low Machiavellianist level into consideration. When
examining the percentages of participants’ Machiavellianist tendency levels, it can be seen
that 18,8 % of the teachers scored high Machiavellianist tendency levels. Kavak (2001), in
her research, found out the country-wide level of Machiavellianist attitude as 97.13 (center
100 point). In this research, 100 points as center, the Machiavellinist levels of individuals
in public sector is approximately 86, in private sector approximately 85. Kavak’s (1999)
research shows that the level of Machiavellism in Turkey is higher than America (84,5),
and lower than Australia (98. 6) which is valid also fort his research. In this research it has
been showed that the perspectives of those who have scored high/low Machiavellianism
levels do not differ in ethical leadership. This conclusion indicates that Machiavellianist
attitude is personalized and even if a person does not behave ethically, he/she expects
ethical attitudes from the others. In this research, the conclusion of previous researches
indicating females are fewer Machiavellianist could not be reached.

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Cyrıac K. Joseph Dharmaraj Raja (1994). “Machiavellianism İn Indian Management”
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Lıu Chung C. (2008). “The Relationship Between Machiavellianism And Knowledge
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Mandacı Gamze (2007). “Makyavelist Tutumların Etik Algısı Ve

DemografikFaktörler Açısından Değerlendirilmesi:BankacılıkSektöründe Bir
Araştırma” Hacettepe Üniversitesi Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı
Yönetim Organizasyon Ve Örgütsel Davranıs Bilim DalıYüksek Lisans Tezi, Ankara.

Paal Tunde, Bereczkeı Tamas (2007). “Adult Theory Of Mind, Cooperation,
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Skınner, Quentin (2002). “Düşüncenin Ustaları: Machiavelli” Türkçesi: Cemal Atilla
AltınKitaplar Yayınevi İstanbul.
Sıu ,Wai-Sum (1998). “Machiavellianism And Retail Banking Executives İn Hong Kong”

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Journal Of Managerial Psychology ,Vol. 13:28.

Ural, Tülin. İşletme Ve Pazarlama Etiği. Ankara: Detay Yayınları, 2003.
Tekin Zeliha (2008).“Pazarlama Etiğinde Makyavelizm Ve İstanbulMahmutpaşa’da Bir
Uygulama” Üniversitesi Sosyal Bilimler Enstitüsü İşletme Anabilim Dalı İşletme
Programı, Yüksek Lisans Tezi, İstanbul.
Tuna Muharrem, Bircan Hüdaverdi,Yeşiltaş Murat (2012) “Etik Liderlik Ölçeği’nin
Geçerlilik Ve Güvenilirlik Çalışması: Antalya Örneği” Atatürk Üniversitesi İktisadi
Ve İdari Bilimler Dergisi, Cilt: 26, Sayı: 2.
Yıldız Gültekin- Erdoğmuş Nihat (1998).”Toplulukçu Kültürde Makyavelist Davranış Ve
Bir
Uygulama”
Siyasette
Ve
Yönetiminde
Etik.
Adapazarı.
Www.Nihaterdogmus.Com/.../6toplulukau-Kaoeltaoerde-Makyavelast-DavraniazVe-Bar-Uygulama1.Doc

11

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                <text>Machiavelli has emphasized and defended to the brutality of competition,  which happens in both political and organizational life, selfishness and has  taken account of the fact that the every unethical way can be try to reach the  purpose. 21. Century is the information age. Besides, different management  models and leadership characteristics have discussed in this age as well. In  recent years, the scandals which emerged in businesses Enron, WorldCom,  Parmalat etc. have caused to become importance for the ethical behavior of  leaders and began to be questioned the role of leader in formation of ethical  behavior. Ethical leadership is the integration of ethic and leadership, and is an  example for employees. Ethical leadership shows the way to the employees to  reach the goals, it is the way which has only ethical principles and methods.  The purpose of this resource is to determine the level of Machiavellian  tendencies and to determine its statistical relationship between the ethical  leadership. The resource questionnaire method was applied to 127 teachers  who work in Altintas. As a result of this resource teachers’ average score was  calculated 90, 9. The high and low limit that separating of Machiavellian  behavior is 100 point. 18, 8% of teachers has been received high Machiavellian  behavior score. Positive correlation was found between negative tendency to  the Machiavellism and ethical leadership. In this resource are not differences  between the perspectives to ethical leadership and the Machiavellian level of  men and women.  Keywords: Machiavelism, Ethical Leadership.</text>
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                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Effects of Openness of Leaders in Success of
Organizations
Amine Khadyr
International Burch University, Sarajevo, Bosnia and Herzegovina
khadir.amine@yahoo.com
Edin Smajic
International Burch University, Sarajevo, Bosnia and Herzegovina
esmajic@ibu.edu.ba
Nowadays many seminars, conferences and courses held and books written
in order to improve leadership skills of different kinds of leaders from all
over the world. However the openness of leaders in the organization has
not been mentioned seriously as it is one of the main skills that successful
leaders should have. In this research paper my intention was to
demonstrate the idea that openness of leaders is directly related with the
success of organization. With the present study, I argue that the
characteristic of leaders that is openness of leader’s plays as big role for the
effectiveness of employees as well as success of the organization. It is very
important because many organizations nowadays fail to operate because of
its leader’s lacked skills.
Keywords: Openness, Leaders, Organization, Success, Effect, Relationship,
Communication, Criteria, Effective.

36

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                    <text>International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Effects of Openness of Leaders in Success of Organizations
Amine Khadyr
International Burch University, Sarajevo, Bosnia and Herzegovina
khadir.amine@yahoo.com
Edin Smajic
International Burch University, Sarajevo, Bosnia and Herzegovina
esmajic@ibu.edu.ba
Abstract
Nowadays many seminars, conferences and courses held and books written in order to
improve leadership skills of different kinds of leaders from all over the world.
However the openness of leaders in the organization has not been mentioned seriously
as it is one of the main skills that successful leaders should have. In this research paper
my intention was to demonstrate the idea that openness of leaders is directly related
with the success of organization. With the present study, I argue that the characteristic
of leaders that is openness of leader‘s plays as big role for the effectiveness of
employees as well as success of the organization. It is very important because many
organizations nowadays fail to operate because of its leader‘s lacked skills.
Keywords:Openness, Leaders, Organization, Success, Employee, Motivation,
Effectiveness.

Introduction
Openness has been defined as willingness, readiness to receive impressions and ideas also
characterized by an attitude of ready accessibility about ones actions and purposes. In
organizations leaders are defined as the most influential people. So in order to
communication be strong and information to flow effectively inside of the organization,
influence of leaders openness would be a worth topic to study. In this research paper,
research questions as ‗What is openness?‘, ‗What are the criteria of successful leaders?‘,
‗Are openness of leaders and success of the organization are related‘, ‗Whether motivation
of employees depend on the openness of leaders ?‘ has been demonstrated in order to
identify what openness is, to establish suitable effectiveness criteria of successful leaders, to
determine what place does openness takes in these criteria, to measure the exact relationship
between leaders openness and organizations success and to develop an explanatory idea that
shows the importance of being open in success of organizations. In the rest of this paper
there is a literature review of this topic which includes different scholar‘s opinions, writings
about this topic. Later the method used to conduct this research paper and survey has been
displayed. Each question that has been asked to demonstrate the opinions of people has
been discussed, and then results been shown. Later on discussions and conclusions have
been included in the detailed form.
Literature Review
Many organizational theorists suggest that openness is very important factor for effective
and successful leadership. For instance Charlene Li (2010)) research shows that the most
affecting factor of organizations success is not the number of employees neither their

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knowledge but an open mind-set—openness that is very right in terms of time, place, and
amount.
Also Scott Cambell and Ellen Samiec, (2005) state that there are 2 excellent two-way
communications between leaders and members, and also among members. People can speak
openly, without fear of being thought critical. Facilitating consensus decision making
depends on a wide range of activities and skills which are building trust and openness
among group members. All that matters is to ensure that the best decisions are taken.
James M. Kouzes, (2007) corroborates this interpretation by saying that trusting leaders
nurture openness, involvement, personal satisfaction, and high levels of commitment to
excellence. They are willing to ante up first in the game of trust, they listen and learn from
others, and they demonstrate their trust by sharing information and resources with others.
According to Mai, Robert, and Alan Akerson, (2003) since the mistrust inside of the
organization has been increased vastly in recent times, once trust is gone later it would be
very difficult to get it back , loyalty toward their leaders will be less possible, so it will
require more deep revelation of leadership honesty and openness than it was before. Being
informal can allow leaders to communicate with employees freely, support their
contribution and build trust. It will make the bond stronger between leaders and employees.
So openness is very valued inside of organizations communication. It has several scopes,
which are answering to the questions what, when, to whom and how to speak with
particular employee. When leaders speak employees will want to believe them, which mean
if they trust them they can follow and do their jobs in a complete way. They also state that
trust and openness is needed mostly in bureaucratic organizations. Most of the time
organizations hierarchy constitutes the distance between top, middle managers and
employees, which later may reduce the honesty and openness of each worker in the
organization independent from the authority he or she has. If leader‘s communication is in
the dangerous part of process of making healthy environment inside of the organization,
leaders should assess values in use which are trust and openness by which they can observe
how well they are doing in communication.
John Adair(2007) contributes to the topic by listing criteria of a great, high performance
group. One of them is atmosphere of openness which states that there is brilliant shared
communication among leader and associates, and between associates. Persons can speak
openly, with no fright of being thought critical. All that a matter is to make sure that the
best decisions are taken.
Warren Bennis, Daniel Goleman(2008)contribute to the topic by writing in their book
―Transparency; How Leaders Create a Culture of Candor‖ that in order to have an effective
information sharing, employees must be open and be able to speak freely and their leaders
must always be available to listen them. Even if they have also included it in their mission
and vision statement, most of the time many companies fail to value the openness. If culture
of fairness in any organization does not work because of some secret agreements between
employees, they will not directly consider rules of a company seriously and find other
regulations for themselves that are secure. Fairness and clearness can be a major rule only
when leaders explain it clearly and show its importance that openness is very highly valued
and awarded in the end. So openness can be taken place in an organization only when
leaders importune it.

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The research project that has been done by Niels Van, Quaquebeke, Knippenberg Daan
Van, and Eckloff Tilman says that there are two steps of becoming one of the best leaders.
First one is awareness of ones self. Second one is openness to change. Change is
unavoidable factor of all companies. So it is very important for leaders to recognize and
adjust to changes and making changes when necessary. Resisting to change is very known
because most of the time persons are afraid of it and look for ways of denying it. In order to
recognize the changes opportunities leaders should be open to change. If leaders don‘t want
bankrupt they should make this approach work. Leaders should always look for new
opportunities and it can be done by openness to change.
Pearce, Craig L., Joseph A. Maciarello, and Hideki Yamawaki‘s book infers when work is
devoted to purposes of valuable services, it has been seen that it is critical for the significant
life. They say that there are three key roles however unacknowledged roles at the same time
in making a work life of people more meaningful. Third one of these roles is employee‘s
knowledge of themselves, which has direct relationship with organizations performance.
Such environment will create courage, dedication and openness to new ideas that are vastly
important for the establishment of critical information. More dedication creates less
turnover rates, large number of constant communication and inferior of small selfishness
when it comes to united concern of the whole organization. If the lines between nearby the
self become leakier, borders between persons will be destroyed and faith increased.
Anne T. McCart (1995) states today GDSS applications became more popular and they
change the process of managements functions in the scope of testing openness to change in
minimum number of experimenting the new technology. They studied the effective
connection between the introduction of GDSS ( Group Decision Support System) by
questionnaire of 26 meetings which took place in Decision Techtronic‘s Group of State
University of New York. As there is strong need of modifying technology, in order it fits
the incomparable requirements of each organization, each company also has to be able to
alter its defined structures and tactics to acquire new technology.
Openness to change, (L.M., 1991) in management world enables managers to utilize the
alternative even though its unknown and acquires consideration.
(Bass, 1990) Working on issues related to leadership soon becomes very mixed and
dimensioned concept. For Keits de Vries (2006) there is only one describer of the effective
leadership, it depends on traits, values, communication and the perceptions of follower.
Behavior is something that person does in a way that others can see and record, on the
other hand attribute means characteristics that is in other peoples mind which results from
their perception (Luthans, 2008).
Another definition suggests that personality is the organization together with individual
psychological systems which gives us the description of adapting to the environment
(Allport, 1937).
In 1961 Five Factor model of personality which was founded by Ernest Tupes and
Raymond Christal has become very popular in today‘s business world. Fifth of this model
is Openness to experience other 4 being extraversion, agreeableness, conscientiousness and
emotional stability. Openness to experience means being open to different kinds of
interests. People who are open experience are innovative, curious and have intelligence of
art (Robbins, S.P, Judge, T.A, 2007).

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In the analysis which measured the connection between leadership and personality;
extraversion, conscientiousness, openness and neurotics were the most connected
characteristics of leaders and agreeableness was in the least connection. Openness to
experience and conscientiousness got same rates after extraversion in the most important
traits of effective leader (Judge, T.A., Bono, J.E., Ilies, R. and Gerhardt, M.W., 2002).
For Tapscott and Williams (2006) today‘s new thinking comes into view which is concept
of peering, openness, moving and sharing globally. In the outcome of it previous
managerial aspects like closed and centralized systems, perception of the physical assets s
main success indicator is given place to the new concept of organizations as open systems,
sharing knowledge, leadership, relation and communication skills. Biology and complexity
theories agree on the emergence of new concepts as organizations being perceived like
alive sets and systems which depends on interdependencies.
Cartwright and Cooper (1992) say that good middle management leaders are usually
quickly lessen the employees negative reactions to change and inspire and motivate them
to effectively implement the decisions that are made by top managers.
Definition of openness to change is a wish to abide and hold change and it is not the same
as the readiness to change says Wanberg and Banas (2000).
In the words of Edwards W.R (2003) openness to change may be affected by not
positioned stability of emotions and openness to experience. This kind of openness is
valuable and it prepares the appropriate condition for successful inside change and includes
good affect on the results and sustain for change (Miller V.D etc, 1994).
People who are open to change react to the change normally and offer opportunities for
development, not danger to the security say Kobasa, S.C (1982).
Chernyshenko, Stark et.al (2011) say that people who are good in openness to experience
are usually high at being imaginative, exploratory and unusual.
In previous views, creativity has been defined as one of the valuable characteristics of an
effective leader (Bass, B.M, 1990), and openness to experience tightly related with
differing thought and creativity (Feist, G.J, 1998). This view suggests an opinion that
openness to experience is linked with ranking of leadership. They also have
broadmindedness of vagueness and predilection for complication which are the traits are
effective guidance of followers in the attainment of the goal. (McCrae, R.R., Costa P.T.,
JR, 1997).
Expressions of characteristics are thought to be contributed to the success of the group.
Together with being creative and divergent thinking, people who are good in openness to
experience are seems to create more ideas that qualified during the task of group (McCrae,
R. R.,&amp; Costa, P. T., Jr., 1997).
Together with other studies that have been done by S.K. Ghosh and B.R. Shejwal (2006),
shows that attribute to a certain circumstances affect styles of leadership management. If
managers think that organizations should take serious values like belief, honesty,
reliability, broadminded; they are more likely to involve employees in making decisions
and care for them. If organizations are thought like formal, centralized institution,

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managers become more power-centered and self oriented. Surroundings which is thought
and processed as open, creative, rising, then managers choose to lead by leading, screening
warmth to the employees to make them attain the top of the effective productivity.
Methodology
The problem was that in today‘s open world we have thousands of companies that strive to
survive in this fast growing business world. People become more need able for the
motivation and inspiration for them to work better. Everyone relies or is guided by someone
or wants to be so. So the main reason of not being able to survive in business world for the
most of the companies is that effectiveness of leaders, especially subordinates perception of
leaders. So what I did is review on relationship between leaders and openness. Then I have
prepared a questionnaire which contains 27 questions about relevant topics to leader‘s
openness and organizations success. It was placed in different social network sites and
respondents were chosen randomly. 51 people responded and questionnaire did not need
any specific types of respondents so any person who is above the age of 18 can fill it out.
Data was analyzed according to the majority of the respondents in the SPSS program and
Google drive summary application. Some questions were asked twice, in the beginning and
at the end to measure the validness of respondents. 3 to 4 weeks were given to respondents
to fill and inside the questionnaire since it was very only background information about
research has been given as instruction. After the respondents responded the questionnaire
according to each of the response the expanded theory of openness was defined.
Results
After the questionnaires findings we can clearly see that almost every person who
responded care about characteristics of their leaders especially about their openness. For
instance for the question number 1 most of the respondents answered that employees
motivation would result from the openness of their leaders. This shows that if their leaders
are closed to themselves and to the environment employees will not be motivated to do their
work efficiently and effectively. Motivation of the employees is the first thing to take into
consideration when measuring success of the organization. For the second question most of
the respondents think that leaders play big role which is 60-80 percent in the success of the
organization which means each of the characteristic that leader has is important. In any
organization freedom of expressing ideas is important and most of the respondents say it
depends on the openness of leaders. In opposite means if leaders are not open employees
will have difficulties in expressing their ideas. And who knows maybe some of them have
extraordinary ideas, new thoughts that can lead to success and only because of their leaders
they don‘t say it. Being intellectual is very important for the leaders today since high quality
of characteristics needed in order to be effective leaders and majority of respondents say
that being open means being intellectual. When an employee made mistake only an open
leader can show him\her how to not repeat that mistake, and majority thinks that it is the
best solution for this matter. Respondents said that effective leaders should be curious
which means on the other hand being open to new ideas, searching for new ideas, looking
for new information etc. People by their will follow their leaders with great empathy if their
leaders are respectful, honest and open, the respondents say. It appears that informal
meetings, picnics and barbeques are very important according to the 58 percent of
respondents. Only open leaders can organize those informal activities. For the closed
leaders it would be very difficult and impossible to spend their spare time with their
subordinates and share anecdotes, jokes. This are the things that every employee wants in

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an organization it strengthens the bond between people in the organization. Since it is
stronger they can work together, share their ideas freely and work to achieve the common
goal which in the end will lead to success. As a final majority of respondents which is 68
percent think that there is a direct relationship between leader‘s openness and organization's
success.
Discussion
After the literature review and survey responses and results that we have been collected, we
had redefined openness in 5 different factors which are; openness to information and
knowledge, openness to mistakes and critics, openness to change, openness to new ideas
and openness to religion and culture. We believe that organizations fail because their
leaders usually lack skills in these 5 factors.
Openness to Information and Knowledge: It is the first factor that is about sharing the
information and knowledge with subordinates. Workers would not be favor of following
leaders who know less than them. Since in today‘s world the education background has
been one of the important things that define person, leaders everyday have to try to learn
new things, improve their skills and increase their knowledge. After they should share them
with subordinates, if subordinates are convinced that their leader is knowledgeable and
learn from them new things ever day, they will be more likely to follow and motivated.
Openness to Mistakes and Critics: One of the things that all people in organizations
should understand is that we are people, not machines. Human beings can make mistakes
and it should be reacted normally. We learn by doing mistakes, we get experienced by
doing mistakes. Leaders as well as the subordinates should be open to mistakes of each
other. When we asked a question which says ―What would you do if your worker made a
mistake?‖ and gave some options like firing him, cutting his salary etc, majority of
respondents answered that they would show a worker how not to repeat the mistake. So
leaders should have more empathy towards workers mistakes and their mistakes as well. In
most organizations when leaders make mistakes it is seen like impossible thing, and leaders
in order to be not embarrassed, hide their mistakes. Later that mistake becomes bigger and
leads to the chaos in the organization. If leaders do the opposite by being open to their
mistakes and admit their mistakes majority of surveyors think that it would not lead to
entrust or negative thoughts. Oppositely subordinates will trust more and would not repeat
their leader‘s mistakes. Also being open to the critics is important to understand where
leaders are doing mistakes. Because our enemies are the best people who recognize our
mistakes and let us know about them. So if leaders are open to the critics they can know
themselves more.
Openness to Change: Today world, technology, environment, economy and many other
factors are changing every day because of the globalization. For organizations to get well
with all these fast changing factors, have to be open to the change. Organizations that resist
to the change are perceived as old fashioned and in the end of the day they just cannot
follow the new changing world with existing strategies and resources. So it is important for
leaders to walk in the same line with its external and internal environment.
Openness to New Ideas: Every person, subordinate is unique in organizations. Their
opinions, new ideas should carefully listened by their leaders whatever it is. We believe that
the strangest ideas are worth listening because the things that were strange for us 5 years

66

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

ago are the trends of today. People are very awake today and they always seek for
something new and different. So if every idea of each subordinate is taken into
consideration, there can be very light new innovations may come.
Openness to Religion and Culture: Subordinates are motivated when there is a respect to
their beliefs and values. Today in one organization there can be many people with different
religious and cultural background. Different cultures have different point of view, which is
an opportunity for leaders and organizations. Because Japanese may see the picture
differently, and American differently. If leader combine two of them they will be able to see
both sides of the picture.
Conclusion
This research project mainly met my research objectives and answered almost all of my
research questions. I have found out that for every employee, not important in where they
work openness of their leaders is important. By their leaders openness employees feel more
motivated to work, follow their leaders, trust them. Most of the characteristics of being open
has been verified by the scholars who wrote previous studies about leaders openness and
also by the respondents that responded to the questionnaire. All these activities and
characteristics that open leader has will obviously lead any organization in the success.
There is a saying that how is your leader you can only be good as him. Leaders play big role
in the success but their characteristics more. As a overall conclusion on the research process
I can say that it was worth studying. Further leaders should ask themselves whether they are
open enough if they are having any problems in the success of the organization. In my
opinion further research may expand this topic area and some experimental research should
be done in order to have broader understanding of the importance since this project was
only conducted with few numbers of respondents and literature review.
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Edwards,W.R. 2003. Openness to change: Correlates and organizational consequences.
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Niels

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69

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                <text>Nowadays many seminars, conferences and courses held and books written  in order to improve leadership skills of different kinds of leaders from all  over the world. However the openness of leaders in the organization has  not been mentioned seriously as it is one of the main skills that successful  leaders should have. In this research paper my intention was to  demonstrate the idea that openness of leaders is directly related with the  success of organization. With the present study, I argue that the  characteristic of leaders that is openness of leader’s plays as big role for the  effectiveness of employees as well as success of the organization. It is very  important because many organizations nowadays fail to operate because of  its leader’s lacked skills.  Keywords: Openness, Leaders, Organization, Success, Effect, Relationship,  Communication, Criteria, Effective.</text>
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                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

The Effects of Free Trade Agreements on Turkish
Foreign Trade; The analysis of the Bosnian and
Herzegovinian case
Aslıhan Kocaefe Cebeci
Gediz University, İzmir, Turkey
aslihan.kocaefe@gediz.edu.tr
Ali Rıza Sayın
Gediz University, İzmir, Turkey
ali.sayin@gediz.edu.tr
Begüm Maral
Gediz University, İzmir, Turkey
begum.maral@gediz.edu.tr
According to the Customs Union Agreement effectuated on January 1,
1996 between Turkey and the European Union (EU), Turkey has
undertaken the EU’s Common Trade Policy and its preferential trade
system towards the countries outside the Union which are called the third
countries. Within this scope Turkey can sign similar agreements with other
states which were present during the signing of the Free Trade Agreement
with the EU on the mutual benefit basis. In other words, Turkey can sign
Free Trade Agreements only with the countries with which the EU carries
out Free Trade Negotiations.
In the Free Trade Agreement, different from the Customs Union, the
signatory parties remove the customs duties and limitations among
themselves but they do not develop a common tariff policy towards the
third countries. Therefore each member country is free to impose its own
tariff schedule. Furthermore, while free circulation is acceptable according
to the Customs Union in the Free Trade Agreements the rules of origin is
applied. In this respect, by means of Free Trade Agreements particular
targets such as improving our foreign trade activities with neighboring and
surrounding countries, maintaining a fair competition environment in the
foreign markets in particular in the European market for our import goods,
increasing the volumes of mutual investments, increasing the international
competitive power of Turkey in joint ventures, improving the economic
cooperation between the countries, removing the obstacles preventing the
circulation of goods and services and at the same time improving the

42

�International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

political, technological and social relations between the signatory parties,
constitute the main focus as a principle.
Within this scope, our country is not obliged to accept the content of the
Free Trade Agreements signed between the EU countries and the related
negotiations should be carried out by taking our industrial and trade policy
priorities into consideration.
In this respect Turkey has signed Free Trade Agreements with 19 countries
in total except for the 10 Central and Eastern European countries with
which the signed FTAs have been terminated due to their membership to
the EU. 13 of the abovementioned agreements have been signed after
2000.
In this study the impact of the Free Trade Agreements signed by Turkey on
the Turkish Foreign Trade has been evaluated in terms of both import and
export issues. With this purpose, the trade relations between Turkey and
the other countries with which FTAs have been signed have been
scrutinized by analyzing the pre and post agreement conditions. Finally the
bilateral trade relation between Turkey and Bosnia and Herzegovina has
been evaluated within the scope of the signed Free Trade Agreement and
the pre and post Agreement conditions have also been analyzed.
Keywords: Free Trade Agreements, Foreign Trade, Turkish Foreign Trade,
Export and Import, Bosnia and Herzegovina

43

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                <text>According to the Customs Union Agreement effectuated on January 1,  1996 between Turkey and the European Union (EU), Turkey has  undertaken the EU’s Common Trade Policy and its preferential trade  system towards the countries outside the Union which are called the third  countries. Within this scope Turkey can sign similar agreements with other  states which were present during the signing of the Free Trade Agreement  with the EU on the mutual benefit basis. In other words, Turkey can sign  Free Trade Agreements only with the countries with which the EU carries  out Free Trade Negotiations.  In the Free Trade Agreement, different from the Customs Union, the  signatory parties remove the customs duties and limitations among  themselves but they do not develop a common tariff policy towards the  third countries. Therefore each member country is free to impose its own  tariff schedule. Furthermore, while free circulation is acceptable according  to the Customs Union in the Free Trade Agreements the rules of origin is  applied. In this respect, by means of Free Trade Agreements particular  targets such as improving our foreign trade activities with neighboring and  surrounding countries, maintaining a fair competition environment in the  foreign markets in particular in the European market for our import goods,  increasing the volumes of mutual investments, increasing the international  competitive power of Turkey in joint ventures, improving the economic  cooperation between the countries, removing the obstacles preventing the  circulation of goods and services and at the same time improving the political, technological and social relations between the signatory parties,  constitute the main focus as a principle.  Within this scope, our country is not obliged to accept the content of the  Free Trade Agreements signed between the EU countries and the related  negotiations should be carried out by taking our industrial and trade policy  priorities into consideration.  In this respect Turkey has signed Free Trade Agreements with 19 countries  in total except for the 10 Central and Eastern European countries with  which the signed FTAs have been terminated due to their membership to  the EU. 13 of the abovementioned agreements have been signed after  2000.  In this study the impact of the Free Trade Agreements signed by Turkey on  the Turkish Foreign Trade has been evaluated in terms of both import and  export issues. With this purpose, the trade relations between Turkey and  the other countries with which FTAs have been signed have been  scrutinized by analyzing the pre and post agreement conditions. Finally the  bilateral trade relation between Turkey and Bosnia and Herzegovina has  been evaluated within the scope of the signed Free Trade Agreement and  the pre and post Agreement conditions have also been analyzed.  Keywords: Free Trade Agreements, Foreign Trade, Turkish Foreign Trade,  Export and Import, Bosnia and Herzegovina</text>
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The Effects of Free Trade Agreements on Turkish
Foreign Trade; The analysis of the Bosnian and
Herzegovinian case
Aslıhan Kocaefe Cebeci
Gediz University, İzmir, Turkey
aslihan.kocaefe@gediz.edu.tr
Ali Rıza Sayın
Gediz University, İzmir, Turkey
ali.sayin@gediz.edu.tr
Begüm Maral
Gediz University, İzmir, Turkey
begum.maral@gediz.edu.tr
According to the Customs Union Agreement effectuated on January 1,
1996 between Turkey and the European Union (EU), Turkey has
undertaken the EU’s Common Trade Policy and its preferential trade
system towards the countries outside the Union which are called the third
countries. Within this scope Turkey can sign similar agreements with other
states which were present during the signing of the Free Trade Agreement
with the EU on the mutual benefit basis. In other words, Turkey can sign
Free Trade Agreements only with the countries with which the EU carries
out Free Trade Negotiations.
In the Free Trade Agreement, different from the Customs Union, the
signatory parties remove the customs duties and limitations among
themselves but they do not develop a common tariff policy towards the
third countries. Therefore each member country is free to impose its own
tariff schedule. Furthermore, while free circulation is acceptable according
to the Customs Union in the Free Trade Agreements the rules of origin is
applied. In this respect, by means of Free Trade Agreements particular
targets such as improving our foreign trade activities with neighboring and
surrounding countries, maintaining a fair competition environment in the
foreign markets in particular in the European market for our import goods,
increasing the volumes of mutual investments, increasing the international
competitive power of Turkey in joint ventures, improving the economic
cooperation between the countries, removing the obstacles preventing the
circulation of goods and services and at the same time improving the

42

�International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

political, technological and social relations between the signatory parties,
constitute the main focus as a principle.
Within this scope, our country is not obliged to accept the content of the
Free Trade Agreements signed between the EU countries and the related
negotiations should be carried out by taking our industrial and trade policy
priorities into consideration.
In this respect Turkey has signed Free Trade Agreements with 19 countries
in total except for the 10 Central and Eastern European countries with
which the signed FTAs have been terminated due to their membership to
the EU. 13 of the abovementioned agreements have been signed after
2000.
In this study the impact of the Free Trade Agreements signed by Turkey on
the Turkish Foreign Trade has been evaluated in terms of both import and
export issues. With this purpose, the trade relations between Turkey and
the other countries with which FTAs have been signed have been
scrutinized by analyzing the pre and post agreement conditions. Finally the
bilateral trade relation between Turkey and Bosnia and Herzegovina has
been evaluated within the scope of the signed Free Trade Agreement and
the pre and post Agreement conditions have also been analyzed.
Keywords: Free Trade Agreements, Foreign Trade, Turkish Foreign Trade,
Export and Import, Bosnia and Herzegovina

43

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                <text>According to the Customs Union Agreement effectuated on January 1,  1996 between Turkey and the European Union (EU), Turkey has  undertaken the EU’s Common Trade Policy and its preferential trade  system towards the countries outside the Union which are called the third  countries. Within this scope Turkey can sign similar agreements with other  states which were present during the signing of the Free Trade Agreement  with the EU on the mutual benefit basis. In other words, Turkey can sign  Free Trade Agreements only with the countries with which the EU carries  out Free Trade Negotiations.  In the Free Trade Agreement, different from the Customs Union, the  signatory parties remove the customs duties and limitations among  themselves but they do not develop a common tariff policy towards the  third countries. Therefore each member country is free to impose its own  tariff schedule. Furthermore, while free circulation is acceptable according  to the Customs Union in the Free Trade Agreements the rules of origin is  applied. In this respect, by means of Free Trade Agreements particular  targets such as improving our foreign trade activities with neighboring and  surrounding countries, maintaining a fair competition environment in the  foreign markets in particular in the European market for our import goods,  increasing the volumes of mutual investments, increasing the international  competitive power of Turkey in joint ventures, improving the economic  cooperation between the countries, removing the obstacles preventing the  circulation of goods and services and at the same time improving the political, technological and social relations between the signatory parties,  constitute the main focus as a principle.  Within this scope, our country is not obliged to accept the content of the  Free Trade Agreements signed between the EU countries and the related  negotiations should be carried out by taking our industrial and trade policy  priorities into consideration.  In this respect Turkey has signed Free Trade Agreements with 19 countries  in total except for the 10 Central and Eastern European countries with  which the signed FTAs have been terminated due to their membership to  the EU. 13 of the abovementioned agreements have been signed after  2000.  In this study the impact of the Free Trade Agreements signed by Turkey on  the Turkish Foreign Trade has been evaluated in terms of both import and  export issues. With this purpose, the trade relations between Turkey and  the other countries with which FTAs have been signed have been  scrutinized by analyzing the pre and post agreement conditions. Finally the  bilateral trade relation between Turkey and Bosnia and Herzegovina has  been evaluated within the scope of the signed Free Trade Agreement and  the pre and post Agreement conditions have also been analyzed.  Keywords: Free Trade Agreements, Foreign Trade, Turkish Foreign Trade,  Export and Import, Bosnia and Herzegovina</text>
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                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Is a Regional Agreement among Balkan Countries
Applicable? A Time Series Analysis
Gelengül Kocaslan
İstanbul University, İstanbul, Turkey
kocaslan@İstanbul.edu.tr
Oguzhan Özçelebi
İstanbul University, İstanbul, Turkey
ogozc@İstanbul.edu.tr
Suna Muğan Ertugral
İstanbul University, İstanbul, Turkey
mugan@İstanbul.edu.tr
Statistics of Central Bank of Turkey and World Bank provide evidence for
the fact that the volume of trade of Turkey with Bulgaria, Romania and
Greece may have a positive effect on Turkey’s Economy even under the
circumstances of the recent financial crises. Thus, it is important to analyze
the impacts of foreign trade volume of Turkey with Bulgaria, Romania and
Greece on the real economic activity in Turkey. In this respect, we used
time series techniques to make inferences about the possible
consequences of regional economic integration. Empirical findings reveal
that Turkey may benefit from a regional economic integration between
these Balkan Countries.
Keywords: Regional Economic Integrations, Balkan Countries, Causality
Analysis.
JEL Codes: F10, F14, F15.

126

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                <text>KOCASLAN, Gelengul
OZCELEBI, Oguzhan
MUGAN ERTUGRUL, Suna</text>
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                <text>Statistics of Central Bank of Turkey and World Bank provide evidence for  the fact that the volume of trade of Turkey with Bulgaria, Romania and  Greece may have a positive effect on Turkey’s Economy even under the  circumstances of the recent financial crises. Thus, it is important to analyze  the impacts of foreign trade volume of Turkey with Bulgaria, Romania and  Greece on the real economic activity in Turkey. In this respect, we used  time series techniques to make inferences about the possible  consequences of regional economic integration. Empirical findings reveal  that Turkey may benefit from a regional economic integration between  these Balkan Countries.  Keywords: Regional Economic Integrations, Balkan Countries, Causality  Analysis.  JEL Codes: F10, F14, F15.</text>
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                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

ICT Use in Small and Medium Enterprises for
Development in Vlora Region
Ermelinda Kordha
University “Ismail Qemali”, Vlore, Albania
ermes.k@gmail.com
Gorica Klodiana
University of Tirana, Tirana, Albania
klodi_gorica@yahoo.com
Fioralba Vela
University “Ismail Qemali”, Vlore, Albania
fiorivela@yahoo.it
Brokaj Rezarta
University “Ismail Qemali”, Vlore, Albania
rezartab@gmail.com
Republic of Albania, in its efforts to build a sustainable growth of the
country and the region, considers information and communication
technologies, (hereafter named ICT), as an essential tool with a major
impact in terms of building the information society.
According to the strategy document for ICT 2007-2013, a document of
Albanian government, ICT should be used in all business sectors as
transport, tourism, agriculture, environment, leisure, culture, etc. and to
contribute to the entire population.
Despite the challenges facing Albania and other developing countries,
computers and other ICTs have tremendous potential to help overcome
them. This requires not only public sector leadership, but also private
sector engagement. The strategy implementation in Albania has included
different actions regarding not only central and local administration, but
also private sector and businesses. Implementation, on the other hand
must be supported by regional and local level strategies and action. In this
context, the Pitagora project is one of the projects undertaken by different
actors in Albania and especially in Vlora Region to study the current use
and future possibilities of using ICT in Vlora Region.

106

�International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

The purpose of this study is to focus on the use by businesses, especially
small and medium-sized businesses, SMEs, given that ICT is considered by
many authors as well as by orientations of the European Union, a powerful
engine for regional and local economic development.
On the other hand, as indicated above, the strategy of the study will
include surveys through structured questionnaires, to identify some very
important aspects of ICT use in SMEs.
The important indicators included in the survey are general data bout SME
in the region, and the ICT presence within organizations as well as ICT use,
in the light of their importance for regional development.
As the analyses show, the characteristics of SME and their business
operations affect the use of ICTs in this region. In fact, the low level of
cooperation in the value chain between clients and suppliers, small
number of operation abroad and types of sectors most developed in the
region create some opportunities for ICT use but also some challenges. The
use of specific software and the depth of use in ICT are some of the
solution recommended for the relatively low level of ICT use in the region.
Keywords: ICT Use, SME, Businesses, Economic Sector, Clients, Suppliers,
Effective Operations, Vlora Region.

107

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                    <text>International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

ICT use in Small and Medium Enterprises for development in Vlora
region

Ermelinda Kordha
University “Ismail Qemali”, Vlore, Albania
ermes.k@gmail.com
Gorica Klodiana
University of Tirana,Tirana, Albania
klodi_gorica@yahoo.com
Fioralba Vela
University “Ismail Qemali”, Vlore, Albania
fiorivela@yahoo.it
Brokaj Rezarta
University “Ismail Qemali”, Vlore, Albania
rezartab@gmail.com

Abstract
Republic of Albania, considers information and communication technologies,
(hereafter named ICT), as an essential tool with a major impact in terms of building
the information society, in order to build a sustainable growth in the regional
context.
According to the strategy document for ICT 2007-2013, a document of the
Albanian government, ICT should be used in all business sectors as transport,
tourism, agriculture, environment, leisure, culture, etc. and to contribute to the
entire population.
Despite the challenges facing Albania and other developing countries, computers
and other ICTs have tremendous potential to help overcome them. This requires not
only public sector leadership, but also private sector engagement. The strategy
implementation in Albania has included different actions regarding not only central
and local administration, but also the private sector and businesses. Implementation
, on the other hand must be supported by regional and local level strategies and
action. In this context, the Pitagora project is one of the projects undertaken by
different actors in Albania and especially in Vlora Region to study the current use
and future possibilities of using ICT in Vlora Region.
The purpose of this study is to focus on the use by businesses, especially small and
medium-sized businesses, SMEs, given that ICT is considered by many authors as
well as by the orientations of the European Union, a powerful engine for regional
and local economic development.
On the other hand, as indicated above, the strategy of the study
willincludesurveysthroughstructuredquestionnaires, to identify some very important
aspects ofICTuse in SMEs.
The important indicators included in the survey are general data bout SME in the
region, and the ICT presence within organizations as well as ICT use, in the light
of their importance for regional development.
As the analyses show, the characteristics of SME and their business operations
affect the use of ICTs in this region. In fact, the low level of cooperation in the

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

value chain between clients and suppliers , a small number of operations abroad and
types of sectors most developed in the region creates some opportunities for ICT
use but also some challenges. The use of specific software and the depth of use in
ICT are some of the solutionsrecommended for the relatively low level of ICT use
in the region.
Keywords: ICT use, SME, businesses, economic sector, clients, suppliers,
effective operations, Vlora region.

Introduction
Starting a business in today's environment brings opportunities and challenges. Changing
lifestyles demand greater choice of products and services. New technologies and greater
access to global markets have provided increased business opportunities. At the same time
increased competition, insistence on quality and unremitting pressure for lower costs, just
to mention some issues, represent major challenges for business. For Small and Mediumsized Enterprises (SMEs) the challenge is greater. They lack scale, resources and the
capacity to handle complex business management. Typically, less than half survive more
than five years and only a small proportion go on to become large companies.
Entrepreneurship and enterprise development are important elements in creating dynamic
market economies. SMEs is a vital source of new jobs, exports and economic contribution
to the countries. How to ensure the growth of the SME sector - a fundamental feature of all
developments and growing economies - is a major policy challenge for all countries.

Literature review
Entrepreneurship can take many forms and can be defined in many ways. In our paper we
focus on entrepreneurship as it takes place in small and medium size enterprises (SMEs)
since the two are often found to be closely related. As noted ‘Small firms are the vehicle in
which entrepreneurship thrives (Wennekers and Thurik, 1999).In the last ten years,
governments in the transition countries have introduced a number of policies aiming to
promote entrepreneurship through SME development, since SMEs compose a very large
part of enterprises in these countries. Limited access to finance, a low degree of
professionalism, difficulties in recruiting qualified personnel, depending on clients and
suppliers and the absence of economies of scale are identified as the core SME sector
weaknesses and the main areas where SMEs may require special attention (Burns, 2001).
A number of authors have identified the distinct characteristics of entrepreneurship and
SME activities in transition countries where the environment is undergoing quite dramatic
changes (Dallago, 1997; Scase, 2000; Chilosi, 2001; Smallbone &amp; Welter, 2001; Aidis,
2006).
Though it is often argued that SME development is especially crucial for the early phases
of transition (EBRD, 1995; Smallbone and Welter, 2001), it is, in fact, just as important for
the advanced stages of post-transition. As M. Porter (1990) has argued, invention and
entrepreneurship are at the heart of national advantage and country competitiveness.
So the new technologies may be an important aspect to be focused on the efforts for
developing the SME sector for the purpose of development. In this context, SME usage of
ICT ranges from basic technology such as radio and fixed lines to more advanced

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

technology such as email, e-commerce, and information processing systems. Using
advanced ICT to improve business processes falls into the category of e-business.However,
not all SMEs need to use ICT to the same degree of complexity. The first ICT tool that
most SMEs adopt is having basic communications with a fixed line or mobile phone,
whichever is more economical or most convenient for their business. This allows the SME
to communicate
Like any firm, an SME decides which type of ICT products to adopt based on the concrete
benefits they can bring to its core business, the ICT capacity of its employees, and the
financial resources available. Most people are familiar with basic ICT such as fixed phone
lines, mobile phones, fax, computers, and basic document processing software – like
Microsoft Office. Advanced communication technology, however, is more complex.
Advanced communication technology relies primarily on the Internet and the intranet,
which allow people within the firm to share files with each other over the same network.
Having an Internet connectivity enables firms to do faster research, set up websites,
conduct e-commerce, and set up video conferences. One of the most revolutionizing
developments in advanced communication technology is Voice over Internet Protocol
(VoIP).
Methodology of the study
The results of this study are based on a research survey of 141 SME-s in Vlora region
classified according to revenues. The methodology included a stratified random sampling
of 141 out of 784 companies in the region requiring the regulated factor of a finite
population for the sample size. The interviews were administered as face to face interviews
with the study group in a period from May till September 2012.Some of the difficulties
encountered in the field interviews were resolved with a fulfillment of the sample with a
judgment sample of some bigger companies according to revenues and classification in tax
payment.
Albanian general situation
Actual statistics of enterprises in Albania, measured by INSTAT intended to representthe
structure
ofeconomicactivitiesthrougheconomicindicators.
Data
show
that
- Enterprises with 20 or more employees dominate the economy, from the point of view of
number of employees and also turnover and investments. In 2010, there were 75.4
thousand enterprises where 1666 are with 20 and more employees. These big enterprises
employ about 46 percent of the employed of the country, while they have also achieved 60
per cent of the turnover and 71 per cent of the investment.
On the other hand, small and medium-sized enterprises (SMEs) have a crucial role in the
transition process. SMEs already makes up the vast majority of private businesses
operating in Albania. Enterprises with 1-4employeesoccupy91percentofenterprises,
achieving 17percentof turnover. Small enterprises arethe dominantproducers ofservices.
Because of their size and adaptability they are likely to be the main source of employment
generation in the future. As in mature market economies, a vibrant SME sector will
eventually become not only a provider of employment, but also a key source of innovation,
entrepreneurship and productivity growth. For these reasons, improving the business
environment for SME development is a key objective of the policy framework in Albania.
The Albanian authorities are increasing the support given to the SME sector, in recognition
of the growing importance ofSMEs to the national economy. This political support is
manifested in developments such as:
• The approval of a medium term-strategy for SME development.

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

• The efforts to improve the legal and institutional framework for the business sector.
• The efforts to create a Small Business Development Agency.
Substantial emphasis on performance assessments has been placed in eliciting the views of
private SMEs on their past experience and perception of the key barriers to business and
new investment, and their assessment of progress in implementing policies to encourage
the development of SMEs.
Part of this improvement, according to national strategies is also the involvement of ICT
use in their business processes. One of the greatest projects involving SME and the use of
technology is SME training for ICT user.
SMEs can benefit either as producers of ICT or as users of ICT for purposes such as
increased productivity, faster communications and reaching new clients. However, it must
be noted at the outset that not all SMEs need to adopt ICT tools to the same degree of
sophistication. The most basic ICT tool is having communication capabilities through fixed
lines or mobile phones, whichever is more cost effective. SMEs may then use a personal
computer (PC) with basic software for simple information processing needs such as
producing text or keeping track of accounting items. Internet access enables SMEs to have
advanced communication capabilities such as email, web browsing and launching a
website. SMEs in manufacturing can benefit from more advanced ICT tools such as
Enterprise Resource Planning (ERP) or inventory management.
SME IN VLORA REGION
Whereas the majority of the region‘s enterprises (95 percent of the overall number) are
small ones with just 1-5 employees and only the remaining 5 percent employ more than 6
employees. Although there are only a few large companies with over 80 employees, they
actually employ 26,5 percent of the overall number of employees working in the region‘s
active enterprises. More people are employed in production, trade and service enterprises.
Table 2.2 below provides information about the active enterprises in the Region of Vlora.
Survey results
This study is focusedon the actual and potential use of Information and communication
Technologies, ICT). The goal is to study the use of the businesses, especially the Small and
Medium Enterprises, SME, since it is considered from a lot of authors in the field, as well
as from the directives of European Union Projects, that ICT is a powerful engine for
economic development in the region and in the local level.
The strategy of the study, includes the survey through structured questionnaires, to identify
the demand aspects of ICT. The users are businesses and the interviewee, managers and
owners of 127 SME-s are selected through a probability sample methodology, explained
thoroughly in the Anex 1. Even though , during the implementation it is combined for the
sake of the important information missing, with a judge methodology in only 15% of the
cases.
DESCRIPTIVE STATISTICS
It is easily seenthatthe types ofactivitiesof companies thatare partof the study
aremainlyinthe trade and servicessector, reflecting the distributionof businessesand
companiesin our country.

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Figure 1 Percentage of companies according to sector

Type of activity
5%

6%

Tourism

10%

Services
36%

39%

Gambeling
Trade (industrial goods
and food)

4%

Somebusiness characteristicsdirectlyreflect
their conditionsfor ICT use. Thus,
participation in agroup, having a network of suppliersor certification, are characteristicsthat
createconditionsfor
theneed
anddemandby
the
companiestouse,
not
justcomputersandICTequipment, but also for elements of Information systems, such as
databases, telecommunication networks, Electronic Data Interchange and e-commerce
technologies
Fig 2 shows that companies that are part of a group are in a small number, implying that
these companies may not demand for ICT in the near future. The data about local network
of suppliers, on the other hand, show that 59% of the businesses are part of such a network,
so they can build further relationships with their network, using the benefits that offer
Information Systems.
Figure 2 Characteristics relied to conditions for ICT use.

1%

Companies that are part of a
group
7%

Yes
No
No answer

92%

Local network of suppliers
2%
Yes

39%
59%

No
No answer

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

The study has shown a high nonresponse rate in most of the questions that have sensitive
information, such as the time of creation and declaration of yearly revenues. It remains
clear the problem that businesses have with giving information because of lack of
confidence in different state institutions, including research studies.
In relation with the demand trend for product/services of the companies interviewed, 45%
of the companies declare that their demand is stable, 33% have experienced a declining
demand, while only 20% declare rising demand for their product/services.
Figure 3 Demand for products/services of businesses

Past demand for
products/services
2%
33%

Raising

20%

Stable
45%

Declining
No answer

GENERAL INDICATORS

Animportant indicator forthe use oftechnologyin organizationsis the number
ofcomputers.Infactfrom the questionnaire wecan seethe percentage of theorganizations that
haveat least one computer, and aswe seethe percentageis higher, but notvery satisfying.
About75% of companies haveat least onecomputerormany devices,from whichonly61%
have PCs,only25% have notechnology. We seethatthe basictechnologyis widespreadin
organizations. But what comes next, since the numberof computers isonlyan initial
indication. Secondlyaboutthe varietyofICTequipment, we see that the numbersare deluded,
4% have aninternalserver(i.e.Usenetworking) and2% have iPhones, technologies that
today is used from companies in very modern networks, called cloud computing . Only
1% have other technologies, such as notebook, netbook, etc.
Figure 4 Companies according to type of ICT devices used

Type of ICT devices
PC

25%
2%

1%
1%
4%

Workstation
61%

Netbook
Internal server

1%

Smartphones

5%

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�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

TypesofInternetconnectionsare also anindicator oftechnologicaldevelopmentand the
needforcommunication andfast dataexchange. In fact they are an indicator for quality of
service provided and the type of activities that are supported from these connections.
Figure5 shows that the companieseitherhave noInternetconnection, 36%, orhave some
connection type with satisfactoryspeed levels suchasADSLservices, used in51% of
cases.Broadband technology, which hasthegreaterspeed, assuring so the quality of
connection,is far fromwidespread.A small part of companiesstillconnectedthrough the
modem.
Figure 5 Companies according to type of Internet connection

Type of Internet connection
2%

Broadband
ADSL

36%

DSL
51%

Modem
Cell phone

2%

Don't know
1%

No Internet connection

5% 3%

Networking technologiesare animportantindicatorwhen consideringnot just the spread
ofICTin
organizations,
butthefullexploitationofICT
toimpact
thebusiness
processesanddecision making.Here youcan see thatAlbanianbusinesseshave not yet
joinedthese levels, because66% of the respondentsdo nothavetechnologies that usenetwork
connections.
Figure 6 Network Technologies used by businesses

Type of technology (network) used
Web phone-calls

17%

Intranet

10%
66%

0%

Extranet

2%

Virtual Private Network

5%

SAAS
No Technology

7

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Another element ofthe use oftechnology inorder to increase theproductivityofthe
company'sactivitiesisthe Website.Today, thistechnologicaltoolisusednotsimplyandsolely
forinformationandpromotionof the company, butlargelyfor the realization ofbusiness
transactions, saving time, energy andbureaucracyin theprocess. Even in this case,there is
anabsence. The percentage ofcompanies witha website is verysmall comparedwith the
standards ofcompaniesin developed countries. Only15% of the interviewed companieshave
aWebsite.Thisis a figurein factthat has changedcompared withthe first phase ofthe
study,where the percentage ofsurveyedcompanieswith Website wasgreater. In the second
phase, the overall sample includes companies with a year revenue that categorizes them in
the big business, but their activities are mainly manufacturing businesses,oreven
tradeproductsthat
do
notdevelopthistypeofelectroniccommerceandfocuson
the
demandmainlyindomesticmarkets. Their activities include onlyimport of productsor raw
materials from foreign markets. If companies target the global marketplace and seek to
enlarge their activities, there are opportunities to use technology through the newest
modelsofelectronic business. Eventhose companiesthat have a Web site, use it inmost
ofthe casesforpromotionand only2of themforonlinetransactions.
Figure 7 Percentage of companies with Website

Companies with Web site
15%
Yes
85%

No

Figure 8 Companies using specific software to support their business processes

Business processes using specific software
1%

Accounting
6%

14%

15%

5%
8%

12%

Management control
Staff management
Purchase management

20%

7%
7%

5%

Operations management
Production technology
Inventory management
Shipments

0%

8

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

In relationwiththe use ofspecificsoftware to support business processes, we can saythatthe
small percentage ofcompanies which are included, use them mostly forthe management
ofpurchases andsales and less forfunctions likeaccountingandstaffmanagement.
Functionssuch as productionand operations do not use technology.
Opportunities for future use of ICT
Finally, despite the current low or high levels of different ICT, we asked about the
interviewed perceptions of the ICT value in different company activities.. They do not
consider technology as very important, in any of the activities. The largest impact is
estimated to be in the work efficiencies and reporting and control, while that's somewhat
less in the image and still less in cost.
Figure 9 The perceptions on ICT importance in business

Importance of ICT in company operations
ICT impact on costs
ICT Impact on image
Importance of Web-site
Reporting and monitoring
Labour eficency
0

0.5

1

1.5

2

2.5

3

3.5

4

These responses reaffirm that the stage of using ICT is low because such is the perception
on the value it has in the company.
CONCLUSIONS AND RECCOMMENDATIONS
Despitethe
challengesfacingAlbaniaandother
developingcountries,
computertechnologiesandotherICTshaveatremendous
potentialtohelp
overcomethem.Thisrequires notonlypublic sectorleadership, but also private sector
commitment.
Vlora region, as one of the biggest region in the country has lately experienced economic
development through some very important sectors in the economy such as Agriculture,
Tourism, Fishing, Trade of commercial goods. Vlora region supports its economic
development through the management of a lot of natural and cultural resources and
heritage.
Since SMEs constitute a very important part of the economy, from the viewpoint of the
number of enterprises, but also from the perspective of future developments, this study
tried to give the state of the art in regard of ICT spread and use within SMEs.
a. The greatest percentage of SMEs is part of trade, service and tourism
sectors. The recommendation here is the incitement of specific software

9

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

use, since these sectors, especially tourism, depend on the good
management of natural, cultural and human resources.
b. A very small part of companies are part of a group or have certifications for
their products, while a bigger number are part of a network of suppliers. It is
very important in this aspect, to incite SMEs for using the local suppliers
and for creating long-term relationships through ICT use, for
communication and data sharing through e-mail or Internet.
2. Types of technologies used are below the desired and appropriate level. Most of
the companies have only PCs, and a relatively high percentage does not use any
devices. They have Internet connections with ADSL services and their mobile
devices, but there are still businesses that connect through a modem.
a. The actual spread of computers and technology should be the beginningof a
more planned and useful approach to businesses, especially thinking of their
shortages or problems.
b. Encouriging the use of services of SMEs and companies in ICT sector such
as outsourcing companies will, not only help the proper development of
Information Systems and ICTs inside other sectors, but will help in the
development of the ICT sector itself in Vlora region.
c. Using social networks or other Internet platforms, as a tool for getting
clients or serving them better will help SMEs-s especially those in the
service sector and tourism. Appropriate use for business must bring more
revenues by satisfied clients as well as by more clients or more expensesto
the company.

References
Aidis, R. (2006), Laws and Customs: Entrepreneurship, Institutions and Gender During
Transition. SSEES Occasional Series, University College London, London.
Aidis and Sauka, Enterpreneurship in a changing environment: Analyzing impact of
transitional stages on SME development, Inter-RENT online publication, 2005.
Burns, P. (2001), Entrepreneurship and Small Business. Palgrave Macmillan.
Chacko J. G. ICT, SMEs and business development UNDP-APDIP, National Workshop
on Capacity Building in Public Policy issues of Internet Use for Business
Development in Asia and the Pacific, 15-16 August 2007, Phnom Penh,
Cambodia
Chilosi, A. (2001), Entrepreneurship and Transition. MOST 11:327 –357.
Dallago, B. (1997), The Economic System, Transition and Opportunities for
Entrepreneurship. Chapter 7, pp. 103-124 in Entrepreneurship and SMEs in
Transition Economies, The Visegrad Conference. Paris: OECD.
Wennekers, S. &amp; Thurik, R. (1999), Linking Entrepreneurship and Economic Growth.
Small Business Economics 13:27-55.

10

�International Conference on Economic and Social Studies (ICESoS’13), 10-11 May, 2013, Sarajevo

Smallbone, D. &amp; Welter, F. (2001), The Distinctiveness of Entrepreneurship in Transition
Economies. Small Business Economics 16:249-62.

11

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VELA, Fioralba
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                <text>Republic of Albania, in its efforts to build a sustainable growth of the  country and the region, considers information and communication  technologies, (hereafter named ICT), as an essential tool with a major  impact in terms of building the information society.  According to the strategy document for ICT 2007-2013, a document of  Albanian government, ICT should be used in all business sectors as  transport, tourism, agriculture, environment, leisure, culture, etc. and to  contribute to the entire population.  Despite the challenges facing Albania and other developing countries,  computers and other ICTs have tremendous potential to help overcome  them. This requires not only public sector leadership, but also private  sector engagement. The strategy implementation in Albania has included  different actions regarding not only central and local administration, but  also private sector and businesses. Implementation, on the other hand  must be supported by regional and local level strategies and action. In this  context, the Pitagora project is one of the projects undertaken by different  actors in Albania and especially in Vlora Region to study the current use  and future possibilities of using ICT in Vlora Region. The purpose of this study is to focus on the use by businesses, especially  small and medium-sized businesses, SMEs, given that ICT is considered by  many authors as well as by orientations of the European Union, a powerful  engine for regional and local economic development.  On the other hand, as indicated above, the strategy of the study will  include surveys through structured questionnaires, to identify some very  important aspects of ICT use in SMEs.  The important indicators included in the survey are general data bout SME  in the region, and the ICT presence within organizations as well as ICT use,  in the light of their importance for regional development.  As the analyses show, the characteristics of SME and their business  operations affect the use of ICTs in this region. In fact, the low level of  cooperation in the value chain between clients and suppliers, small  number of operation abroad and types of sectors most developed in the  region create some opportunities for ICT use but also some challenges. The  use of specific software and the depth of use in ICT are some of the  solution recommended for the relatively low level of ICT use in the region.  Keywords: ICT Use, SME, Businesses, Economic Sector, Clients, Suppliers,  Effective Operations, Vlora Region.</text>
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                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Human Resource Management in the banking sector in
Sarajevo
Nerma Kulo
International Burch University, Sarajevo, Bosnia and Herzegovina
Erkan Ilgün
International Burch University, Sarajevo, Bosnia and Herzegovina
eilgun@ibu.edu.ba
The aim of this paper is to highlight the importance and scientific pursuit
"human side”, and the necessity of implementing the strategy of motivation to
employee performance. During the last hundred years the work has been
transformed from assembly line production to more creative one, where
machinery took over the all repetitious and routine tasks, giving people
possibillity devotion to that business process parts, which requested creativity,
adaption and innovation. In that new economy the main management tasks
have been completely changed. In assembly line production and „old
economy“ the main management tasks were establishing of clearly defined
system and as precise as possible control of that system. The main manager
task in the new economy is developing potentials of every employee and
choosing the right working team which will possess the optimal capability for
work accomplishing.
The research alone has the task to understand the relationship between
institutions and employee performance. What makes some employment
relationships successful, and causes others to fail? What is the role of
government and the law in enhancing the performance of existing and new
employment relationships? These are key questions for personnel economics.
Personnel Economics analyses how to model the relationship between such
psychological factors, individual workplace performance, and general labor
market outcomes.
Every bank and financial institution is involved in various functions in a day's
job and thus requires a highly effective team and appropriate manpower to
run the show. Corporate goals are translated into viable realities and profits
only with human element who play their due role in achieving the desired
results. An important reason for the need of designing work motivation is the
need for understanding the mechanisms of behavior as a basis for the system
to motivate. One of the key strategic task managers today becomes effective
management of human resources in the context of the construction of a
coherent system of motivation.Keywords: Discrete Time, the Vasicek Model,
Interest Rate.
Keywords: Personnel Economics, Motivation, Employee Performance,
Motivation Strategy, Employment Relationships.

223

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                <text>The aim of this paper is to highlight the importance and scientific pursuit  "human side”, and the necessity of implementing the strategy of motivation to  employee performance. During the last hundred years the work has been  transformed from assembly line production to more creative one, where  machinery took over the all repetitious and routine tasks, giving people  possibillity devotion to that business process parts, which requested creativity,  adaption and innovation. In that new economy the main management tasks  have been completely changed. In assembly line production and „old  economy“ the main management tasks were establishing of clearly defined  system and as precise as possible control of that system. The main manager  task in the new economy is developing potentials of every employee and  choosing the right working team which will possess the optimal capability for  work accomplishing.  The research alone has the task to understand the relationship between  institutions and employee performance. What makes some employment  relationships successful, and causes others to fail? What is the role of  government and the law in enhancing the performance of existing and new  employment relationships? These are key questions for personnel economics.  Personnel Economics analyses how to model the relationship between such  psychological factors, individual workplace performance, and general labor  market outcomes.  Every bank and financial institution is involved in various functions in a day's  job and thus requires a highly effective team and appropriate manpower to  run the show. Corporate goals are translated into viable realities and profits  only with human element who play their due role in achieving the desired  results. An important reason for the need of designing work motivation is the  need for understanding the mechanisms of behavior as a basis for the system  to motivate. One of the key strategic task managers today becomes effective  management of human resources in the context of the construction of a  coherent system of motivation.Keywords: Discrete Time, the Vasicek Model,  Interest Rate.  Keywords: Personnel Economics, Motivation, Employee Performance,  Motivation Strategy, Employment Relationships.</text>
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                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Capital Market in Bosnia and Herzegovina: Unused
Potential as Alternative Source of Financing
Tarik Kurbegovic
Sarajevo Stock Exchange, Sarajevo, Bosnia and Herzegovina
tarik.kurbegovic@sase.ba
One of the most important factors of conducting business successfully and also
in achieving the interests of the owner of entity is adequate structuring of
source of financing of company or institution. Debt as a source of financing has
its advantages in terms of potential of increasing of wealth for the owner of
capital. The thing that we are speaking about is optimizing relationships of
debt to ownership capital.
On the other side, debt alone as source of finance can be realized on a several
ways, where plenty of factors influence that choice. We mean here on
financing through bank credits versus financing by emission of debt securities.
The size of company or institution together with the financial system is most
important factors that determine not only the way of financing through
emission of debt securities but also considering it as a option or a possibility.
In the past few years in B&amp;H the possibility of finance big infrastructural
projects through emission of debt securities has been often mentioned. Until
now neither one of these projects has been financed in this way.
About this problematic can be spoken from many aspects such as: strategic
decisions, limits concerning budget deficit, technical conductions, efficient
managing of public debt and so further.
If it is about financing of corridor 5C or about financing infrastructural projects
on the local level, bank loans determine the way of financing in Bosnia. In most
case these loans are offered by international finance institutions or some
countries. On the other side by emission of bonds issued either by state/entity
or more concrete public company „Autoceste FBiH“, the state itself would
become investor. Thus the state, entity, municipality and citizens instead of
trading with bonds that are used with aim to cover budget deficits can be used
for infrastructural projects and development.
These are the facts that we want to consider when we speak about capital
market as alternative source of financing trying to reach what are the
advantages and disadvantages of emission of debt securities, what are the
possibilities, techniques and benefits of financing of infrastructural projects
through bonds.
Keywords: Capital Market, Debt Securities, Bonds, Alternative Financing.

265

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            <elementTextContainer>
              <elementText elementTextId="13410">
                <text>One of the most important factors of conducting business successfully and also  in achieving the interests of the owner of entity is adequate structuring of  source of financing of company or institution. Debt as a source of financing has  its advantages in terms of potential of increasing of wealth for the owner of  capital. The thing that we are speaking about is optimizing relationships of  debt to ownership capital.  On the other side, debt alone as source of finance can be realized on a several  ways, where plenty of factors influence that choice. We mean here on  financing through bank credits versus financing by emission of debt securities.  The size of company or institution together with the financial system is most  important factors that determine not only the way of financing through  emission of debt securities but also considering it as a option or a possibility.  In the past few years in B&amp;H the possibility of finance big infrastructural  projects through emission of debt securities has been often mentioned. Until  now neither one of these projects has been financed in this way.  About this problematic can be spoken from many aspects such as: strategic  decisions, limits concerning budget deficit, technical conductions, efficient  managing of public debt and so further.  If it is about financing of corridor 5C or about financing infrastructural projects  on the local level, bank loans determine the way of financing in Bosnia. In most  case these loans are offered by international finance institutions or some  countries. On the other side by emission of bonds issued either by state/entity  or more concrete public company „Autoceste FBiH“, the state itself would  become investor. Thus the state, entity, municipality and citizens instead of  trading with bonds that are used with aim to cover budget deficits can be used  for infrastructural projects and development.  These are the facts that we want to consider when we speak about capital  market as alternative source of financing trying to reach what are the  advantages and disadvantages of emission of debt securities, what are the  possibilities, techniques and benefits of financing of infrastructural projects  through bonds.  Keywords: Capital Market, Debt Securities, Bonds, Alternative Financing.</text>
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                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

The Relationship between Human Capital and Economic
Growth in Post-1980 Period in Turkish Economy
Ünzüle Kurt
Ardahan University, Ardahan, Turkey
unzulekurt17@gmail.com
Endogenous growth theory is based on the idea that there are some
factors in the growth process in economies that cannot be explained with
human capital. Endogenous growth theory developed by Romer, contrary
to the neo-classical growth theories explaining the economic growth with
physical production factors, discusses that the human capital has an
important place among the dynamics of economic growth. In the study,
human capital factor, having a significant place in the growth process of
today’s economies, is discussed as a human development index, and its
effect on growth rate is analyzed for the period 1980-2011. According to
the results of the analysis, a cointegration relationship was detected to be
present between human development index and growth rate; however, no
causality relationship was observed in the short term.
Keywords: Endogenous Growth Theory, Human Capital, Economic Growth.

271

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                <text>Endogenous growth theory is based on the idea that there are some  factors in the growth process in economies that cannot be explained with  human capital. Endogenous growth theory developed by Romer, contrary  to the neo-classical growth theories explaining the economic growth with  physical production factors, discusses that the human capital has an  important place among the dynamics of economic growth. In the study,  human capital factor, having a significant place in the growth process of  today’s economies, is discussed as a human development index, and its  effect on growth rate is analyzed for the period 1980-2011. According to  the results of the analysis, a cointegration relationship was detected to be  present between human development index and growth rate; however, no  causality relationship was observed in the short term.  Keywords: Endogenous Growth Theory, Human Capital, Economic Growth.</text>
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                    <text>International Conference on Economic and Social Studies, 10-11 May, 2013, Sarajevo

Effects of Advertising on Sales: the Evidence from Bosnia
and Herzegovina
Cemil Kutay Tınmaz
International Burch University, Sarajevo, Bosnia and Herzegovina
cemilkutaytinmaz@gmail.com
Elif Öztürk
International Burch University, Sarajevo, Bosnia and Herzegovina
eozturk@ibu.edu.ba
This paper, presents effects of advertising on sales. As it is known,
advertising is most important term to sell specific products. Firstly, the
meaning of advertising is explained in this study. In addition to the
explanations, advantages and disadvantages of advertising are
investigated. There are also general definitions to underline the
importance of advertising. Moreover, survey technique is explored in this
study. Also, effects of advertising on sales are illustrated by graphs
according to the findings of that survey. Additionally, this study includes
explanations of all effects that are occurred by the research. As a result of
this study, there are positive effects of advertising on sales.
Keywords: Advertising, Effect of Advertising, Sales.

76

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                <text>Effects of Advertising on Sales: the Evidence from Bosnia  and Herzegovina</text>
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                <text>KUTAY TINMAZ, Cemil
ÖZTÜRK, Elif</text>
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          <element elementId="94">
            <name>Abstract</name>
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                <text>This paper, presents effects of advertising on sales. As it is known,  advertising is most important term to sell specific products. Firstly, the  meaning of advertising is explained in this study. In addition to the  explanations, advantages and disadvantages of advertising are  investigated. There are also general definitions to underline the  importance of advertising. Moreover, survey technique is explored in this  study. Also, effects of advertising on sales are illustrated by graphs  according to the findings of that survey. Additionally, this study includes  explanations of all effects that are occurred by the research. As a result of  this study, there are positive effects of advertising on sales.  Keywords: Advertising, Effect of Advertising, Sales.</text>
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